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Toyota of Lancaster

Lancaster, CA

4.5
5,714 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,714 reviews

December 05, 2024

Amazing service and very accommodating. Answered questions and helped driving. Did his best to look out for me, the customer. More

by Dean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

December 04, 2024

They were knowledgeable on Toyota vehicles and treat us with much respect. Thank you Toyota More

by lulumercado2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Calero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

December 04, 2024

The service department is terrible. They don’t perform the services that this customer had asked for. Repeatedly I had to return with my vehicle and after 2 days and 6 hours the repai More

by DNOREK626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Dec 04, 2024 -

Toyota of Lancaster responded

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

December 04, 2024

Gustavo was very helpful. I highly recommend him! Thank you for servicing my car. You guys are awesome! More

by Seniababy!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

December 02, 2024

Joe Garcia is an excellent car service representative for Lancaster Toyota. The guy deserves a raise. More

by mattbronson339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
Dec 02, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your kind review with him.

December 02, 2024

Completed in a timely manner and faster than expected . Ed was a friendly and professional during my vist which made me very comfortable doing my Short wait. More

by Jimi2eyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
Dec 02, 2024 -

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

December 02, 2024

Kiara Santos was very professional and timely. Demonstrates attention and has a very caring personality. More

by HEIDI.SANTOS26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
Dec 02, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with her.

December 02, 2024

Professional and friendly service techs. The maintenance department does good work on cars being serviced. More

by regharris67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

December 02, 2024

Great service, they do it a fastes possible. . make appointment pay and wait o walk out they call you when car is ready More

by lucitagalindo95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

November 30, 2024

The time it took to get my vehicle ready was way to long but the outcome was good More

by MARYPARRISH94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gus Alatorre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Toyota of Lancaster responded

We're sorry to hear that you had a long wait time and that it was not up to your standards. We understand how frustrating this can be and we apologize for any inconvenience.

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