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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,561 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,561 reviews

November 03, 2024

This dealership has always been the greatest the people are friendly an honest an they helped me when I needed it mostly they are a 10 More

by kalaiahmercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory an Shanon the manager
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Nov 04, 2024 -

Toyota of Lancaster responded

Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

November 03, 2024

It was amazing thank you so much for the service always a pleasure to visit this Toyota to get on my car needs done More

by Juan Lemus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo
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Nov 04, 2024 -

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

November 02, 2024

Great service, but waited in the lobby for 3 hours for a simple oil change. More

by rbz1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remeber
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Nov 04, 2024 -

Toyota of Lancaster responded

We're sorry to hear that you had a long wait time for your vehicle and that it was not up to your standards. We understand how frustrating this can be and we apologize for any inconvenience.

November 01, 2024

Went in without appointment and was attended quickly. My needs were addressed and agent very knowledgeable and friendly. Was very satisfied More

by Elsie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

November 01, 2024

This Dealship is Great my Man henry was absolutely Amazing he really Did a good job at helping me find exacaly what i was look for thx Henry and Toyota of Lancaster More

by bobwire07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry
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Nov 01, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

November 01, 2024

I have been here before and was charged $55 for the oil change, same car same coupon but this time I charged $69 what’s the deal? I have a fixed income and my income did not go up. More

by Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Nov 04, 2024 -

Toyota of Lancaster responded

We're sorry to hear that you feel like you were overcharged for your purchase. We strive to offer fair and competitive pricing, but we understand that perceptions can vary. We appreciate your feedback and will use it to make positive changes.

October 31, 2024

Excellent dealership, customer service and staff. I w had a win experience buying our new vehicle. We didn’t receive any pressure and loved our salesman, Jeff. He took his time going over all the fe More

by VETTELOVER39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Calero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

October 31, 2024

Poor communication. Waited over a week to hear back about a part on order after the service was supposedly completed. Turns out the Writer went on vacation. Not very pro More

by DABB1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee not listed
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Oct 31, 2024 -

Toyota of Lancaster responded

We're sorry to hear that you had an unpleasant experience at our store. This is unacceptable, and we apologize for any inconvenience it may have caused. We have spoken with our staff and are taking steps to ensure that this doesn't happen again. Your feedback is important to us and helps us improve.

October 31, 2024

Awesome dealership, and super nice employees! Great experience clean, smooth process. I will happily buy from here again and recommend to family and friends More

by BRITTANYMARKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

October 31, 2024

They provided friendly speedy and quality service. Answered any questions I had and even told me about a service package that could save me money and get more services. I will be returning for all se More

by lvanheflin01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

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