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Toyota of Des Moines
Grimes, IA
5,910 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 5,910 reviews
Verified Customer
October 09, 2024
I’ve had issues with my Rav4 since it was sold to me. Issue not fixed after 3 tries. Rude service managers. And when I told them I was trading in my car they had no interest in fixing their mistake of in Issue not fixed after 3 tries. Rude service managers. And when I told them I was trading in my car they had no interest in fixing their mistake of installing my part wrong. Really showed how little they care about the Toyota brand and customers when they ask questions that they ever different with every time I asked the exact same question. Brock specifically has a special way to talk down to customers in a controlling and sarcastic tone. Blake has no idea the product details. And Service Manager diagnosed a $900 issue without looking at my vehicle. This is the definition of For Profit Car Dealership. Overcharge, fix incorrectly, take zero responsibility. More
by Bill
Employees Worked With
Brock
October 09, 2024
We ran into unexpected difficulties getting the car shipped, which delayed everything, but PJ and the team did everything they could to keep me updated and make sure I got the car as quickly as possibl shipped, which delayed everything, but PJ and the team did everything they could to keep me updated and make sure I got the car as quickly as possible. The purchasing process was simple, and I didn't feel pressured into buying add-ons I didn't want which, as a first-time buyer, I was very grateful for. I'd highly recommend PJ and this dealership. More
by CarBuyingStranger
October 09, 2024
I had a great experience working with Todd to find the car I wanted. He was great! car I wanted. He was great! More
by MADISON.STANHOPE
October 09, 2024
Quick in and out - inspection video informative - service manager Emily very friendly and helpful - thanks to all! manager Emily very friendly and helpful - thanks to all! More
by G73CLARK
Employees Worked With
October 09, 2024
My question is 200 000 miles warranty still I don’t know that one still I paid service my car I don’t know what coverage Toyota that one still I paid service my car I don’t know what coverage Toyota More
by sayidi1969
October 09, 2024
This was a recall appointment. Work was done as expected with courtesy and efficiency. I did not expect anything more. Work was done as expected with courtesy and efficiency. I did not expect anything more. More
by dburns1018
Employees Worked With
October 09, 2024
Greeted quickly. Service completed b4 time promised. Easy checkout. No complaints. Overall great! Thank you. Service completed b4 time promised. Easy checkout. No complaints. Overall great! Thank you. More
by fachman3879
Employees Worked With
October 09, 2024
Emily is a Rockstar. Always takes good care of me and my Venza. Toyota of Des Moines is the best. Always takes good care of me and my Venza. Toyota of Des Moines is the best. More
by BigE
October 09, 2024
Professional and helpful. Emily is great! I appreciate her assistance with my car service needs. Emily is great! I appreciate her assistance with my car service needs. More
by jbgossling
Employees Worked With
