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Toyota of Des Moines
Grimes, IA
6,255 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,255 reviews
December 04, 2024
The service was just fine. Easy to make the appointment. When I arrived the service was prompt and friendly. Easy to make the appointment. When I arrived the service was prompt and friendly. More
by JOEANDBOBBI
Verified CustomerEmployees Worked With
December 04, 2024
Rude. Dismissive. Told me to stop talking to him when I had questions about my car. Extremely annoyed by me. Said the problems they caused were not his iss Dismissive. Told me to stop talking to him when I had questions about my car. Extremely annoyed by me. Said the problems they caused were not his issue. Had to beg for his manager’s contact information to resolve my problem. Needs to learn customer service. More
by J
Employees Worked With
December 03, 2024
Helped me get the truck I have been looking for for the last several years. Got here earlier than anticipated as well. last several years. Got here earlier than anticipated as well. More
by Ron Ells
Employees Worked With
December 03, 2024
The Service Writer caught a miss on my part on what services were scheduled. He completed all requested work in a timely and professional manner. services were scheduled. He completed all requested work in a timely and professional manner. More
by hestonmc
Employees Worked With
December 02, 2024
Made the process quick easy and painless. Pj was very helpful throughout the process 10/10 would buy from again Pj was very helpful throughout the process 10/10 would buy from again More
by scoobydoocass
Employees Worked With
December 02, 2024
I asked Toyota to look at the driver door handle that didn’t open from the inside. I did not expect it to be broken off completely. Somebody used unnatural force to break it. Even worse, they didn’t t didn’t open from the inside. I did not expect it to be broken off completely. Somebody used unnatural force to break it. Even worse, they didn’t tell me. I turned around and went right back. So now I have to buy a new handle. Service manager offered to pay for it. I thought I would be fair and the deal was for me to pay for the handle and the dealership to install free. Fine. Then I left and discovered the trunk was not closed properly; it was shut on something. I also asked them to look at putting the headlight cover back on - I was told the service tech wasn’t skilled enough. So now I’m not happy with Toyota service. I know this is a 1998 vehicle, but come on. The more I think about it the madder I get. I think Toyota should pay the part AND the labor. I bring the car to the dealership thinking I’m going to get top service, but now I’m not so sure. I know one thing, I do NOT want the same tech working on my car again. More
by andrea.anania
Employees Worked With
December 02, 2024
Good to answer questiins and concerns. Like the car andcar package. Like ee could get cor we liked. Like the car andcar package. Like ee could get cor we liked. More
by JJ8212
