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Toyota of Des Moines
Grimes, IA
4,881 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site.
When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success:
#1: Treat every single person who walks through our doors the same way we would expect to be treated.
#2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here.
One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here.
We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**.
In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**.
Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation !
This is not an easy accomplishment considering that there are over 1200 dealers in the US alone.
That's ranking in the top 1% !
You would have to travel hundreds of miles before you would find another dealer of this caliber.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 4,881 reviews
June 06, 2024
Ian is always ready to tackle anything that’s given to him and he does it with a positive attitude. I am so thankful for Ian. It was a nice surprise when I dropped off my vehicle and Ian had a car ready him and he does it with a positive attitude. I am so thankful for Ian. It was a nice surprise when I dropped off my vehicle and Ian had a car ready for me so I could get to my medical appointment. That sure made my day! I appreciate him! More
by JESUSKIMMAMMA
Verified CustomerEmployees Worked With
Helpful June 05, 2024
The service was quick. Justin was polite answering all questions. Great service. Thank you. Mu Justin was polite answering all questions. Great service. Thank you. Mu More
by MIKE31HOMMER
Employees Worked With
June 05, 2024
Very courteous and kept me informed during a delay in obtaining parts. Offered a loaner vehicle and the technician called me to personally explain his progress. obtaining parts. Offered a loaner vehicle and the technician called me to personally explain his progress. More
by THESHIRE
Employees Worked With
Ross Thompson
June 05, 2024
The first time I took my vehicle it was a great experience. This second time not as much. I was told I would have a shuttle take me to work and back and that didn’t end up happening. The communicat experience. This second time not as much. I was told I would have a shuttle take me to work and back and that didn’t end up happening. The communication with my service provider could also have been better. All together it felt like it was a big inconvenience to my work day with figuring out how to get to work and back and then how they handled explaining what work needed done to my vehicle wasn’t personable as it was all done on my phone and not with a direct person. Also I had a hard time reaching anyone when I tried to call in and directly speak to someone. More
by WANDERLUSTIOWA
Employees Worked With
June 05, 2024
On time, good service, nice hospitality during the service, clean car as received, attentively person and sympathetically. service, clean car as received, attentively person and sympathetically. More
by ASHRAFABDELMALAK33
June 05, 2024
Went in for 10,000 mile oil change and tire rotation. Everything went well. No complaints. Everything went well. No complaints. More
by MSTANDLEY
Employees Worked With
June 05, 2024
The guy taking the car in did a great job communicating and listening to our questions. The mechanic addressed all of the issues requested. Prius runs great! and listening to our questions. The mechanic addressed all of the issues requested. Prius runs great! More
by DGREENWOOD
Employees Worked With
June 05, 2024
Jason lined up the 120 thousand mile service and got a set of discounts from a tire rotation set of discounts from a tire rotation More
by Teresa Furneaux
Employees Worked With
