Joey Gatchel
Joey Gatchel at Toyota of Des Moines
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Joey Gatchel

Delivery Coordinator

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.9
32 Reviews
4.9

32 Reviews

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32 Reviews of Joey Gatchel

June 12, 2024

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Employee Rating

Excellent salesmanship; not over-bearing. Training on new car could have been a bit slower with room for questions. More

by KATHRYNPIERSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt, Todd Fiechter

Jun 13, 2024

Toyota of Des Moines responded

Thanks for the review! Happy you liked our sales team. Enjoy your new ride!

June 11, 2024

Dealership Rating
Employee Rating

There is a current recall on the airbag, surprisingly they sold the car without fixing or addressing the problem. And it was used as a reason why they can’t provide a certified sale. When I was picking More

by ARCOFGRACE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 13, 2024

Toyota of Des Moines responded

Thanks for the feedback. We take safety seriously & want to follow up about the airbag recall. Reach out to our service department to answer your questions. Have a great day!

June 02, 2024

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Employee Rating

Was such a welcoming and friendly place to shop for my new truck. Everyone was so helpful. More

by Glenda Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2024

Toyota of Des Moines responded

We're glad we could help you make a confident decision about your repair. Thank you for your positive feedback.

June 01, 2024

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Employee Rating

Wonderful service, great car! Steve was so helpful through the whole process and everyone was super efficient More

by SARAH71
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Henigan, Tyler Murphy

Jun 03, 2024

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

April 21, 2024

Dealership Rating
Employee Rating

Was very good, patient, and good follow up. Explain things so that I could understand them, and answered all my questions More

by FORJESUSRU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt, Todd Fiechter

Apr 22, 2024

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

April 04, 2024

Dealership Rating
Employee Rating

Everyone was wonderful to work with in the service department. They met me promptly, completed the work faster than what I was told and went above and beyond. Highly recommend. More

by DEBFREEMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

March 17, 2024

Dealership Rating
Employee Rating

Both Debbie and Chad were very helpful. I appreciated Joey taking the time he did to explain all the features of my new car. For walking in off the street with no appointment, I felt very t More

by DEBFREEMAN2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2024

Toyota of Des Moines responded

Glad it was quick, easy, and the facility impressed you. We love simplifying the process. Thanks for trusting us! Happy Driving!

March 11, 2024

Dealership Rating
Employee Rating

Quick and Easy to work with. The facility is very very nice and clean. Made the process very simple! More

by CMOHR4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Henigan, Tyler Simpson

Mar 12, 2024

Toyota of Des Moines responded

Glad it was quick, easy, and the facility impressed you. We love simplifying the process. Thanks for trusting us! Happy Driving!

March 10, 2024

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Employee Rating

Pleased and surprised the RAV4 hybrid I was looking for was in stock and available for purchase. More

by dwtitus77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2024

Toyota of Des Moines responded

Fantastic news! Glad we had the perfect RAV4 hybrid in stock for you. Enjoy the ride!

March 04, 2024

Dealership Rating
Employee Rating

Excellent dealership. Easiest car-buying experience I’ve ever had. Great group of people to work with; especially Ian, an experienced sales consultant who sold me the perf More

by Jody
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Toyota of Des Moines responded

Thrilled you had the easiest car-buying experience ever! Thanks for recognizing Ian and J.P., we'll pass on your praise. Welcome to the Toyota family!

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