Debby Ellsworth

Debby never even said goodbye once we left the finance office. I would have thought being in sales, when someone buys a car, you say good bye and thank you. Not the worst thing, but definitely feels like office. I would have thought being in sales, when someone buys a car, you say good bye and thank you. Not the worst thing, but definitely feels like I was a burden vs. valued. Communication wasn't very good either. Lastly, and not Debbie's fault, but I had to ask to dry off the car. Wet from the car wash or rain storm I don't know. But I didn't think asking it to be dried was also too much to ask for. More

by WADE_YEAGER Verified Customer Verified Customer

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I was happy with the customer service, like everything about toyota corolla better than my sentra except no manual transmission available, infotainment center is unnecessary to me but reliability is my b about toyota corolla better than my sentra except no manual transmission available, infotainment center is unnecessary to me but reliability is my biggest concern so toyota has that down, 5 stars, im happy camper More

by WIKEJ08 Verified Customer Verified Customer

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Friendly, helpful, professional We bought a new rav4, and they helped walk through all the technology that is in the vehicle. Very helpful they helped walk through all the technology that is in the vehicle. Very helpful More

by NORDSTROM5432 Verified Customer Verified Customer

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I've always bought luxury brand vehicles for the last 25 years. Now, I will only buy Toyotas going forward because of Debby. She is excellent at what she does. It does not feel 'ick' when talking about purc years. Now, I will only buy Toyotas going forward because of Debby. She is excellent at what she does. It does not feel 'ick' when talking about purchasing a car. She applies the right amount of communication to stay connected but not feel pressured. I plan on consistently referring friends, family, and clients her way. She made this experience seamless! More

by THEHOLMANFAMILY Verified Customer Verified Customer

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Very clean and modern dealership. We are from another State and Debby was very helpful both on the phone and through our emails/texting. We met her when we went to pick up our Grand We are from another State and Debby was very helpful both on the phone and through our emails/texting. We met her when we went to pick up our Grand Highlander Hybrid and we were not disappointed in her professionalism and attention to detail. We would highly recommend Debby Ellsworth and Toyota of Des Moines. More

by GRIZZELDA33 Verified Customer Verified Customer

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Staff was very friendly. Had to work harder for a trade value than I should have had to. As a result, I had to go elsewhere to get a better deal. Had to work harder for a trade value than I should have had to. As a result, I had to go elsewhere to get a better deal. More

by JOHN.SCHWEER Verified Customer Verified Customer

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We found the process more complicated than it should have been Weren't very accommodating Self centered been Weren't very accommodating Self centered More

by stnhk Verified Customer Verified Customer

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I thought they made the entire process very easy and were extremely helpful in assisting when I had questions extremely helpful in assisting when I had questions More

by ZJPIERSON44 Verified Customer Verified Customer

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Toyota of Des Moines has been very helpful with every transaction or my check ups on my car. Gabe was kind and let me know how my car is doing with it’s check up.. transaction or my check ups on my car. Gabe was kind and let me know how my car is doing with it’s check up.. More

by Sasy3202 Verified Customer Verified Customer

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Debby was super. .very nice and professional. Listened to me and talked to me.. not at me. She answered all y questioned and if she didn’t know, she would get the answ .very nice and professional. Listened to me and talked to me.. not at me. She answered all y questioned and if she didn’t know, she would get the answers. Eric was great too. Very helpful with my questions and concerns about license plates and other fees. This 4Runner is the 3rd vehicle for me from Toyota of Des Moines..always great service and wonderful sales people. More

by DEERCO Verified Customer Verified Customer

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