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Toyota of Des Moines
Grimes, IA
6,737 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,738 reviews
January 09, 2024
Easy to get an appointment, quick service, and professional staff. We will keep on getting our auto serviced her. professional staff. We will keep on getting our auto serviced her. More
by Terry Knisley
Verified Customer
January 09, 2024
Experience was good. Automated system sucked. Took forever to get through to a real person. Automated system cut me off four times before I finally gave up. Automated system sucked. Took forever to get through to a real person. Automated system cut me off four times before I finally gave up. More
by DEBHAMMER0
January 05, 2024
Scheduling was easy. staff was great . All repairs and service was great. No No staff was great . All repairs and service was great. No No More
by isufamily
January 03, 2024
Steve was incredibly helpful in finding a Sienna that met our needs. He provided prompt follow up and impeccable, timely service. Would highly recommend! our needs. He provided prompt follow up and impeccable, timely service. Would highly recommend! More
by Cgauer
Employees Worked With
January 03, 2024
Dealers market, they could care less about customer service, not welcoming or try to give options. Acted like it was my priviledge to be waited on. service, not welcoming or try to give options. Acted like it was my priviledge to be waited on. More
by Creed
Employees Worked With
January 03, 2024
Steve earned our respect in his knowledge and trust by going out of his way to satisfy our new car purchasing experience. When we changed our minds about the model type (as we were driving down to pick up going out of his way to satisfy our new car purchasing experience. When we changed our minds about the model type (as we were driving down to pick up the car) Steve made us feel comfortable with the decision. We had to wait a few more weeks for the new model. When we had questions about option pricing Steve thoroughly explained and rectified. We left with a good impression about Steve, Rob and Joey and overall Toyota of Des Moines. We are enjoying our new Grand Highlander. We recommend TYoDM and will be back. More
by HappyToyotaOwner
January 02, 2024
A great experience at this dealership! They are definitely customer service oriented! I purchased a Tunder 1794 edition, and was very pleased with the negotiated price. The sales experi They are definitely customer service oriented! I purchased a Tunder 1794 edition, and was very pleased with the negotiated price. The sales experience was very transparent- Steve Henigan was extremely helpful and knowledgeable. The finance office experience was very quick and streamlined. I highly recommend this dealership! In my opinion, one of the best dealerships in the Des Moines metro area. More
by sprall
December 30, 2023
What a great experience! Everyone was knowledgeable, kind, and professional. I’d highly recommend this car buying experience to others. 3 thumbs up!! Everyone was knowledgeable, kind, and professional. I’d highly recommend this car buying experience to others. 3 thumbs up!! More
by Cari
December 30, 2023
Great service and attention Personal service, follow up, availability, no pressure, willing to negotiate, friendly availability, no pressure, willing to negotiate, friendly More
by MJBODER
