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Toyota of Des Moines
Grimes, IA
5,003 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site.
When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success:
#1: Treat every single person who walks through our doors the same way we would expect to be treated.
#2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here.
One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here.
We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**.
In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**.
Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation !
This is not an easy accomplishment considering that there are over 1200 dealers in the US alone.
That's ranking in the top 1% !
You would have to travel hundreds of miles before you would find another dealer of this caliber.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 5,003 reviews
May 31, 2024
Great service. Courteous customer care, along with video as service is being performed. Comfortable waiting area. You are advised of any unforseen problems, so ther Courteous customer care, along with video as service is being performed. Comfortable waiting area. You are advised of any unforseen problems, so there are no surprises. A fantastic dealership, I will continue to have my service work done at Toyota of Des Moines More
by MARSHAFEICK
Verified CustomerEmployees Worked With
Jose Jimenez
Helpful May 31, 2024
I was not happy with the way I was treated when I wanted to leave the dealership. to leave the dealership. More
by MAHLBERGS5
Employees Worked With
May 31, 2024
I have had my vehicle serviced @ Toyota of Des Moines for the last 14 years, they always take care of me! I wouldn't go anywhere else for my service! the last 14 years, they always take care of me! I wouldn't go anywhere else for my service! More
by LGBWHEELER
Employees Worked With
May 31, 2024
Absolutely great experience on how professional and helpful they are. I will be looking forward to continuing my business at Toyota Des Moines Dealership! 5 out of 5 Rating. helpful they are. I will be looking forward to continuing my business at Toyota Des Moines Dealership! 5 out of 5 Rating. More
by Stchrismichael
Employees Worked With
May 31, 2024
Blake was my service coordinator- he was awesome! !! Very clear on what/when/how service would happen, and made scheduling a breeze. Also super friendly, which reflected well on the dealership and w !! Very clear on what/when/how service would happen, and made scheduling a breeze. Also super friendly, which reflected well on the dealership and who they have in their service department. Will definitely keep my service local, and at this dealership. More
by rhondab
Employees Worked With
Blake Murray
May 31, 2024
In and out in a good time. Polite and professional staff from the call to the exit. Polite and professional staff from the call to the exit. More
by DENNYWULF13
Employees Worked With
May 31, 2024
Great customer service! Very happy I was in and out according to the time estimate I was given. Very happy I was in and out according to the time estimate I was given. More
by candida_lisboa
Employees Worked With
May 31, 2024
PJ was unprepared and short the two times we talked by phone. We fell in love with the Venza (on line), not the dealership. phone. We fell in love with the Venza (on line), not the dealership. More
by DPCLITES
May 30, 2024
Everyone is very helpful and friendly. They are all a wealth of knowledge. I will always buy and bring my vehicles here. They are all a wealth of knowledge. I will always buy and bring my vehicles here. More
by IowaBigCat
