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Toyota of Des Moines
Grimes, IA
5,898 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 5,898 reviews
November 03, 2024
They are always very courteous and make me feel special. I drop off and they take to work while my car is being worked on. Then they come pick me up when it is done. I drop off and they take to work while my car is being worked on. Then they come pick me up when it is done. More
by JGCRUZER1966
Verified CustomerEmployees Worked With
November 02, 2024
Always timely, and does a good job explaining the service. Didn’t get a good explanation regarding headlight issue. service. Didn’t get a good explanation regarding headlight issue. More
by RonJ
Employees Worked With
November 02, 2024
They were very competent and understanding when it came to getting my vehicle checked out for a problem that was occurring. From the first step in to the last step out, my supervisor and their team showed to getting my vehicle checked out for a problem that was occurring. From the first step in to the last step out, my supervisor and their team showed empathy and kindness, ensuring me that my vehicle and I were going to be taken care of. The whole workforce must have good management in the way they show enthusiasm and pride in helping out their customers. More
by clenchhit
Employees Worked With
Other Employees :
Thank you for all the service technicians and mechanics that will work on my vehicle!
November 02, 2024
I don't have complaint about the people there. Since l bought my carin 2019 I have take my car there and people have been very nice! Since l bought my carin 2019 I have take my car there and people have been very nice! More
by rosa rodriguez
Employees Worked With
November 02, 2024
PJ in sales gets 5 stars, Brandon in finance also 5 stars. Both made the sales process fun vry easy. stars. Both made the sales process fun vry easy. More
by Mtn girl
Employees Worked With
November 02, 2024
As always, the service and the people were terrific! I will continue to use Toyota of Des Moines to service my Prius V. I will continue to use Toyota of Des Moines to service my Prius V. More
by Lizabeth59
Employees Worked With
November 02, 2024
Friendly, efficient, knowledgeable, excellent customer service and I appreciated the hot coffee while sitting in the waiting room service and I appreciated the hot coffee while sitting in the waiting room More
by Satisfied customer
Employees Worked With
I don’t remember the service department’s name
November 01, 2024
Ian is truly the best! I never felt pressured to buy but ended up leaving with a fantastic vehicle. Ian made the sale a great experience and really made the whole process s I never felt pressured to buy but ended up leaving with a fantastic vehicle. Ian made the sale a great experience and really made the whole process so special! I’d send my family to him and would return to Ian next time I need a vehicle. 🙌🏼 More
by danniehud
November 01, 2024
They deliver what they say they will, with no surprises! ! PJ does a great job! ! PJ does a great job! More
by Mtn girl
Employees Worked With
November 01, 2024
I purchased a 2018 Kia ex I was happy with the car Until 18 days later I noticed it burned over 2.5 quarts of oil. I took the car back and said I wanted to trade out of it and the dealership Gave me all the 18 days later I noticed it burned over 2.5 quarts of oil. I took the car back and said I wanted to trade out of it and the dealership Gave me all the money I had into the Kia On trade And we were able to make a deal on a 2018 Toyota Camry. More
by LC81
