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Toyota of Cleveland - Service Center

McDonald, TN

4.7
322 Reviews

322 Reviews of Toyota of Cleveland - Service Center

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May 17, 2021

The was my first visit to Toyota of Cleveland for my service on my new 2021 Rav4. The online process to make my appointment was fast, easy and I had a confirmation in my inbox immediately. I had the o More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Harmon, Bob Dixon
May 10, 2021

Everyone was professional and kind. I was very satisfied with my service and personal treatment. My wait time for an oil change was about a hour, which was perfect. More

by TZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Harmon, Danielle Cea
April 28, 2021

Great service department and management team. Hope service department will resume tire rotation to be included with oil service as before (2019,2020) without additional charge. More

by CCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Fast and exceptional service matched only by the wonderful people. Tom Trout is the best. Toyota of Cleveland stands behind their vehicles and goes above and beyond in their service. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Harmon, Bob Dixon, Danielle Cea
April 17, 2021

Great service. Bob Dixon takes a special interest in my car care. Very friendly and kind. Brad has helped me on occasion. I was just as pleased. More

by ilovemocs
Recommend Dealer
Yes
Employees Worked With
Brad Harmon, Bob Dixon
March 17, 2021

At leased 1 vehicle and I purchased 1 vehicle in the last 3 years. It's been a pleasure to do business with toyoda Cleveland. More

by stevenledford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Tubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Phifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Polk, Brad Harmon, LaRissa Pullen
March 11, 2021

Always receive friendly and professional service here! Work was completed on time and they kept in contact with updates on their progress. Thanks again for a great experience! More

by jfjerstad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Harmon, Bob Dixon
March 10, 2021

My experience at Toyota of Cleveland is always A+. I'm treated like I matter and that my time is valuable. Ivy and Andy are the best. More

by Highlander Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Turner - 5+ Stars
February 26, 2021

I love this dealership. Everyone is very friendly and personable. They do a great job taking care of my 4 Runner. Always easy to get an appointment More

by kshigdon1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Beasley, Bob Dixon
February 15, 2021

I’m not sure who all helped us but the Toyota dealership in Cleveland is amazing!!! Always a good experience there! The box of chocolates was very nice as well!!! More

by wilcox179
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Harmon
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