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Toyota of Cleveland - Service Center

McDonald, TN

4.7
322 Reviews

322 Reviews of Toyota of Cleveland - Service Center

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April 22, 2022

Waiting are was very luxurious, had many amenities for customers waiting including food and drinks. Seats were comfortable and plentiful and it was not loud despite being in the middle of the dealership. More

by Agill2585
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2022

Toyota of Cleveland service department is exceptional, great customer service, very knowledgeable, great work on the vehicle. More

by Tut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

My service writer was very friendly and helpful. I wasn’t expecting the amount of work needed, but she made every effort to make it less painful! More

by kdavenlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2022

Great dealership, clean,fresh and very friendly,brought my truck in for a breakdown,Eddie with the service department very thorough explaining the problem, also I must talk about Shane that young man is a More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Service is always good. The wait time sometimes is long…but I do understand that help is sometimes not available due to the Covid situation. We are happy with the dealership !! We have been Toyota cus More

by bgdittman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2022

It took 2 hrs to get my oil change A tries rotation costs more money More

by Bkworth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mithc Kuelker
January 07, 2022

The staff at Toyota of Cleveland are always friendly and they strive to provide excellent service. More

by beckypargeon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Kuelker
December 16, 2021

I like the fact that I can rely on a team of professionals, each time I bring my vehicle in for service. More

by menqt2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Turner is the best!!
November 18, 2021

Great customer service in the service department!! Will be bringing my Toyota here for sure!! More

by OliFam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

Very easy purchase. Alton and Crystal were very knowledgeable and made the whole process flow smoothly. More

by billyray8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Widener
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