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Toyota of Cleveland - Service Center

McDonald, TN

4.8
337 Reviews

337 Reviews of Toyota of Cleveland - Service Center

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February 03, 2023

I have purchased 2 vehicles here and I will definitely send friends and family here Awsome customer service thanks Greg Bain and Crystal for making our experience great 👍 More

by BLONDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Long , Matthew Kress
January 07, 2023

They will sell you a car, but can’t provide service, waiting is too long even if you have appointment. I would shop somewhere else that can provide good service and follow up. More

by Sws57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Trout
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2022

I can't say enough about this service department. The waiting area is clean and comfortable. Luis has taken care of my Toyota when I arrange for service. He is very professional and always greets More

by bwhitney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2022

3% Credit Card Fee. No one told me in advance before the work was done or before I was dropped off to pick up vehicle. More

by RandyR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelia Caronia
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2022

We have bought 10 vehicles from this dealership. We are extremely happy with sales and service. We will buy our next 10 there as well. Shoutout to salesman Greg Bain. More

by robertwhaley58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Greg Bain, Matthew Kress
October 09, 2022

Luis did a great job as always. He's very polite and professional. He always communicates very well when anything is found that needs attention and explains the services performed More

by Myles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2022

Wonderful people to deal with. Ethan is great to work with. Crystal is a asset to the dealership. We have been coming to this dealership for over 20 years. More

by Lgbradley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2022

Our story is about the miracle workers at Toyota of Cleveland. We had our 2017 Highlander for maintenance at Toyota of Cleveland and had no intention of buying a new car for we truly value our 2017 Hig More

by joco
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2022

Cindy was so helpful and made the process painless and easy she is very knowledgeable and would definitely recommend buying from her. Dylan Ramos was also very helpful worked great with us will definitely More

by Kevintgann2127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy mcmichen, Dylan Tanos
August 10, 2022

Very good service and everyone was very nice and efficient! Could not ask for more. More

by panky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Toll
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