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Toyota of Cleveland

McDonald, TN

5.0
4,868 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,868 reviews

December 27, 2024

Today’s shopping experience with the help of Matthew F. , Joey A., and Justice G. was a great experience where they helped me trade in my existing Chevy Silverado and drive away in my choice of a slightly u More

by Randall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Toyota of Cleveland responded

Randall, it's fantastic to hear that Matthew, Joey, and Justice made your experience at Toyota of Cleveland so enjoyable! We appreciate you spreading the word about our team and hope you're loving your new Toyota Highlander Hybrid. Safe travels in Georgia!

Dec 28, 2024 -

Randall responded

I drove the vehicle today on an initial “shake down cruise” to Fort Payne AL and it easily passed muster! Matthew’s short primer before I left the dealership was all I needed to feel comfortable on the highway. It has a much more solid feel than my 2011 RAV4 that has been already a proven winner by Toyota.

December 24, 2024

Very pleased with Toyota of Cleveland! Great experience today purchasing a vehicle for my daughter! More

by cbrewer311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monte Burney
Dec 24, 2024 -

Toyota of Cleveland responded

Thank you for rating us five stars! The team looks forward to working with you again! - Toyota of Cleveland

December 23, 2024

Liked Tyler a lot, worked with me to get me happy with the deal. Would highly recommend. More

by pjanow1999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Toyota of Cleveland responded

This is what we love to hear! Thank you for choosing Toyota of Cleveland!

December 21, 2024

Zane and Julian were the best sales and finance team I’ve ever worked with. They worked hard to get me a favorable deal, went above and beyond, and processed my paperwork and got me on the road in 30 minutes More

by n_639
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zane Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Toyota of Cleveland responded

Thank you for recommending Zane and Julian at Toyota of Cleveland! We're honored that they provided you with an excellent deal and made it an easy process! We appreciate you as a customer and look forward to seeing you next time!

December 19, 2024

Caleb was amazing from the start. He listened to what we wanted and worked with the TOC team to find us the exact vehicle, right down to the color. Taylor was also very efficient, r More

by Frank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Toyota of Cleveland responded

Frank, it's fantastic to hear that Caleb and Taylor made your experience at Toyota of Cleveland so positive! We're glad you found the perfect vehicle without any pressure. Thanks for choosing us, especially from out of state!

December 19, 2024

I absolutely love this dealership. Everyone is so nice a d willing to work with you. More

by Kristylula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Toyota of Cleveland responded

We appreciate the kind words, Kristylula! Thank you for choosing Toyota of Cleveland!

December 19, 2024

Thanks Cameron, Michael, Tyler and Justice. Great service. Everybody was very friendly and easy to talk with. Enjoyed our time with them. I had looked at the 4 Runner online and reached out More

by Susan & George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dylan Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Toll
Dec 19, 2024 -

Toyota of Cleveland responded

Susan & George, we're delighted to hear that Cameron, Michael, Tyler, and Justice provided you with such a positive experience at Toyota of Cleveland. Thank you for recommending us and sharing your story! Enjoy the new 4 Runner and have a Merry Christmas!

December 18, 2024

Great service advisor. Work done promptly. Advisor kept me informed on progress. Only negative is additional charge for using credit card More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Toyota of Cleveland responded

Don, we're glad to hear you had a positive experience with your service advisor at Toyota of Cleveland. We appreciate your feedback regarding the credit card charge and will take it into consideration. Thank you for choosing us!

December 16, 2024

I was greeted promptly, and the entire process was very smooth and professional. I had called ahead and spoken to Madison Guy who assured me that I would find what I was looking for. She turned it over to More

by kayhsanford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Toyota of Cleveland responded

Kayhsanford, we're delighted to hear that Madison, Dustin, Shane, and Taylor provided you with excellent service at Toyota of Cleveland. It's great to know the team made your experience smooth and professional. Thank you for sharing!

December 16, 2024

Toyota if Cleveland is the best. I have purchased 4 cars from Gregg Bain! I would definitely recommend them! More

by mdarnell1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Toyota of Cleveland responded

Thank you for your continued trust in Gregg Bain and the team at Toyota of Cleveland! We appreciate your recommendation and look forward to serving you again in the future.

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