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Toyota Direct
Columbus, OH
1,178 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,179 reviews
October 27, 2024
I bought my vehicle at Drive Direct and regret it. I wish I would have went to Toyota direct from the start. The customer service is amazing they made me feel like they cared about me as a person and I wish I would have went to Toyota direct from the start. The customer service is amazing they made me feel like they cared about me as a person and not just for the money. I will be bringing my car here for service moving forward! I can’t thank the service team enough for their help and understanding! More
by Shawn C.
Verified CustomerEmployees Worked With
Other Employees :
The manager in the service department during my visit I think his name was Jeremy
October 26, 2024
It's always a straightforward experience with Toyota Direct. The staff always apply coupons for you and the waiting area is spacious and comfortable. Direct. The staff always apply coupons for you and the waiting area is spacious and comfortable. More
by jlnelsonpharmd
Employees Worked With
October 26, 2024
Great dealership I’ve leased many cars from Toyota direct in the past malek and fadi are very helpful. Always made sure that I leave there satisfied would definitely recommend going there in the past malek and fadi are very helpful. Always made sure that I leave there satisfied would definitely recommend going there More
by ramigator79
October 25, 2024
Best service experience I’ve ever had at a dealership I definitely will recommend my friends and family to come and service their vehicles at this facility definitely will recommend my friends and family to come and service their vehicles at this facility More
by dariush nabavi
Employees Worked With
October 25, 2024
This is the 2nd car I've leased from Russell at Toyota. He has always gotten me a great deal. He has always gotten me a great deal. More
by monroelarry
October 25, 2024
I went to service my car and they didn't even check the windshield washer fluid that they should do it, or at least in the old dealer I went to they did it. I wonder if what they told me they checked reall windshield washer fluid that they should do it, or at least in the old dealer I went to they did it. I wonder if what they told me they checked really did? More
by Maria Quero
Employees Worked With
October 25, 2024
Everything is very good and smooth thank you sir/ma’am see you next time see you next time More
by marvinpacas5032
October 24, 2024
Excellent for service and would like to come back because Toyota direct do excellent job keep it that Toyota direct do excellent job keep it that More
by warqad67
October 24, 2024
Great service as always, appreciate the speedy service, will always come back even after moving out of area will always come back even after moving out of area More
by hmbarnettjr
Employees Worked With
