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Toyota Direct
Columbus, OH
1,221 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,221 reviews
March 09, 2025
Fadi and Dariush both seemed more interested in moving on to their next customers than with spending time with me to go over details of the car I was purchasing. I felt rushed through the entire process. We to their next customers than with spending time with me to go over details of the car I was purchasing. I felt rushed through the entire process. We had to make a return trip to the dealership to get answers on items that should have been covered on the checklist when I picked up the car. Candy was very helpful on our return visit, answering all of our questions in detail. So far we are pleased with the car, but we could’ve bought it at any Toyota dealership. I’ve bought three cars previously at Kings Toyota in Cincinnati, all were positive experiences. More
by mmauck02
Verified Customer
March 09, 2025
Great experience again at Toyota direct. Love my new grand Highlander! Couldn’t have asked for better people to work with. Love my new grand Highlander! Couldn’t have asked for better people to work with. More
by jendlewis
March 09, 2025
The car was very useful . And I really like How good it is Thanks a lot And I really like How good it is Thanks a lot More
by abdiyomohamed2000
March 08, 2025
ALL WENT GREAT AND PEOPLE WERE EXCEPTIONALLY HELPFUL. I HAVE BEEN COMING TO TOYOTA DIRECT FOR MANY YEARS. I HAVE BEEN COMING TO TOYOTA DIRECT FOR MANY YEARS. More
by jameshiss1
Employees Worked With
March 08, 2025
Service was like l expected. The time spent as promised. He was very friendly and professional The time spent as promised. He was very friendly and professional More
by ezanme
Employees Worked With
March 08, 2025
No hassle service and a comfortable waiting area (with coffee and popcorn) make these appointments relaxing and enjoyable. coffee and popcorn) make these appointments relaxing and enjoyable. More
by iamsmithiam
Employees Worked With
March 07, 2025
I have been with Toyota for over 30 or more years. Best car dealer ever Best car dealer ever More
by dnatasha19
Employees Worked With
March 07, 2025
I am happy with Toyota Direct but I had a Remote issue that lingered for 6 mos until it finally was fixed. I was told that my trial subscriptions would be started over back to the time of purchase in Aug that lingered for 6 mos until it finally was fixed. I was told that my trial subscriptions would be started over back to the time of purchase in August of 2024. That has not happened to date. Please renew my subscriptions. thanks, Larry Hodge More
by Lhodge11
March 07, 2025
Friendly and waiting area is nice and clean. I am always able to schedule an appointment without waiting a long time. I am always able to schedule an appointment without waiting a long time. More
by luhallstrom
Employees Worked With
March 07, 2025
I do not reply to surveys that demand a min word count and responses ! Srop and responses ! Srop More
by tmorse24
Employees Worked With
