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Town East Ford - Service Center

Mesquite, TX

4.6
468 Reviews
Call Service Center (972) 584-9140

468 Reviews of Town East Ford - Service Center

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June 10, 2024

Since I've gotten my f350 I've been coming to town east Ford they keep me on the road thanks Tyler and Ford team More

by justinjcclayton11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Robles
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Jun 11, 2024 -

Town East Ford responded

Thank you for your loyalty and for sharing your experience! We're glad to hear that Tyler and the Town East Ford team have been keeping your F350 on the road. Your satisfaction and trust mean a lot to us. We look forward to continuing to serve you and keeping your vehicle in top shape. Thanks again for choosing Town East Ford!

June 09, 2024

Good staff, good deal, good experience! I would recommend them to my friends. I was able to trade my 2023 for a 2024 and still able to get a great deal! More

by SCA10
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Haile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim A in service
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Jun 10, 2024 -

Town East Ford responded

Thank you for sharing your experience with us! We're thrilled to hear that you had a good experience at Town East Ford and that our staff provided you with a good deal. It's fantastic that you were able to trade your 2023 for a 2024 and get a great deal. We appreciate your recommendation and look forward to serving you and your friends in the future!

June 08, 2024

The dealership was very nice. Eddie was very helpful and very truthful. Ricardo helped us get everything ready to go, and was very nice and helpful. Even after the car was deliver More

by sconditt85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Monks Jr, Eddie Almodovar
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Jun 10, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're thrilled to hear that you had a positive experience at Town East Ford and that Eddie and Ricardo provided you with helpful and truthful service. It's fantastic that they went above and beyond to ensure everything was taken care of, even after the car was delivered to your house. We'll be sure to pass along your kind words to Eddie, Ricardo, and the rest of our team. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 08, 2024

My sales person was on top of things. Got me out quick and satisfied. Everyone was great! More

by Gary1963locke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Powell
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Jun 10, 2024 -

Town East Ford responded

Thank you for your feedback! We're thrilled to hear that your salesperson at Town East Ford was on top of things and got you out quickly and satisfied. We're glad to know that everyone you encountered was great. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 08, 2024

Great Great great great great great Great Great great great great great Great Great great great great great More

by stephengwenway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David and Erika
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Jun 10, 2024 -

Town East Ford responded

Thank you for your feedback! We're glad to hear that you had a great experience at Town East Ford. Your satisfaction is important to us, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 08, 2024

They did a very good job of explaining everything to me and were very professional. More

by NCURRY3715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Town East Ford responded

Thank you for your feedback! We're delighted to hear that you had a positive experience at Town East Ford and that our team did a very good job of explaining everything to you in a professional manner. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 07, 2024

It was good service. Easy to schedule. Fast check-in. Smooth wait. A breeze to check out. Vehicle’s service looked good. More

by KNIQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Town East Ford responded

Thank you for your positive feedback! We're thrilled to hear that you had a good experience at Town East Ford. It's great to know that our scheduling process was easy, check-in was fast, and your wait was smooth. We're glad to hear that your vehicle's service met your expectations as well. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 07, 2024

Non applicable. The service was great . Not much more to say. Great job! Great job! More

by holmescr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Town East Ford responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience at Town East Ford and that our service met your expectations. We appreciate your kind words and are glad we could assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

June 06, 2024

Jim was really nice. He fixed my car in no time. Very accommodating and friendly More

by Quita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim
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Jun 07, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're thrilled to hear that Jim provided you with excellent service at Town East Ford and that he fixed your car in no time. Being accommodating and friendly is always our aim, and we're glad Jim was able to make your visit enjoyable. If you need anything else or have any questions, please feel free to reach out. We look forward to serving you again in the future!

June 06, 2024

crista was amazing! she always gets me in and out, definitely recommend 5 stars forever! More

by cashierlollll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Elliott
Report | Print
Jun 07, 2024 -

Town East Ford responded

Thank you for your glowing review! We're thrilled to hear that Crista provided you with amazing service at Town East Ford and that she always gets you in and out quickly. Your recommendation and 5-star rating mean the world to us! If you need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

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