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Town East Ford

Mesquite, TX

4.7
2,938 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
Contact Dealership

18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,938 reviews

December 01, 2023

This man knows what’s up and he will be straight up honest with you and get you the best deal. More

by Raibourn72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hillmann
Dec 04, 2023 -

Town East Ford responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

December 01, 2023

Cody was very responsive and informative during the production/shipment of my order. I was very nervous about going to a dealership but as soon I stepped in Cody was friendly and welcoming. He then mad More

by Sabrina Moreno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Osvaldo
Dec 07, 2023 -

Town East Ford responded

Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your time with us and that our team could contribute to making your experience memorable.

November 30, 2023

Blake was really helpful. Me and my sister both bought new broncos. Town East ford helped me out a lot More

by Anhluu32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Town East Ford responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 29, 2023

A great experience and customer service that did not take very long to complete my purchase. More

by Eriq232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Monks Jr
Nov 30, 2023 -

Town East Ford responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 29, 2023

Had some difficulty at first but once me and Cedric got on the same page it was smooth sailing and he went above and beyond to make sure we were happy and got what we wanted. More

by Lndbrown1209
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mullens, Ray Monks Jr, Cedric Jones
Nov 30, 2023 -

Town East Ford responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 28, 2023

The process was simple and fast. The staff was very friendly and helpful. Especially Brian and Ray. More

by Beralfrancis2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Monks Jr, Brian Hillmann
Nov 30, 2023 -

Town East Ford responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 28, 2023

They have been Awesome with every vehicle i have purchased and with Business vehicles being purchased. More

by S.BUZBEEJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Potter
Nov 30, 2023 -

Town East Ford responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 28, 2023

Blake is very tentative and helpful in assisting us for our Bronco purchase. This is my second vehicle bought with Town East Ford and I cannot be happier, thanks Blake More

by Davidtn003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Town East Ford responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 25, 2023

Great workers, will work with you to help you leave with the vehicle you want More

by julio
Recommend Dealer
Yes
Employees Worked With
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Town East Ford responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time at our dealership. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.

November 23, 2023

I'm in the market for a new F-150 as it's my truck of choice. I came across this dealership in Texas and they have a competitive price on their vehicles, BUT IT'S ALL A SCAM TO GET YOU SUCKED INTO THEIR More

by g.beltrame
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Diaz
Nov 27, 2023 -

Town East Ford responded

We're sorry to hear that you are dissatisfied with our pricing. Our team constantly strives to offer competitive and fair prices to our valued customers. We understand the importance of transparency when it comes to pricing, and we always aim to provide detailed breakdowns of all costs associated with our products and services. Your feedback is valuable to us, and we would appreciate the opportunity to better understand your concerns. Please reach out to our customer service team, and we'll be more than happy to discuss the pricing in question and see if there's anything we can do to address your concerns. Our priority is to ensure customer satisfaction, and we are committed to resolving any issues or misconceptions. Thank you for bringing this to our attention, and we hope to have the chance to improve your experience with us in the future. At your earliest convenience, please reach out to Ray Monks at RMonks@vtaig.com to discuss this further.

Nov 27, 2023 -

g.beltrame responded

The biggest part of the concern is the fact that your salesman Jose Diaz lied to me about having sent a video with the detailed information prior to me filling out a credit application. I just can't tolerate when people lie to my face, it's just wrong and you should be taking a deeper look into this to avoid future customer loss. I just bought a brand new truck this weekend, the sale could've been yours but when people lie it just doesn't site well with me! Good luck!

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