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Town East Ford

Mesquite, TX

4.7
2,887 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
Contact Dealership

18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,887 reviews

March 20, 2024

She got me in immediately. Only had to wait about 45min for oil change and tire rotation. Great job Patricia. Thank you Kaitlynn for getting my apt so soon after I called. More

by VICKIJLA
Recommend Dealer
Yes
Employees Worked With
Patricia Breakfield, Patricia Breakfield
March 20, 2024

Thanks to Blake and Boris they helped me out a lot. Blake was super helpful he deserves a raise More

by Aldoortiz12
Recommend Dealer
Yes
Employees Worked With
Jacob T Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Town East Ford responded

We're thrilled to hear you had a positive experience! A huge thank you for recognizing Blake for his helpfulness, we'll be sure to pass your kind words and recommendation for a raise on to him. We appreciate you taking the time to leave a review and mentioning Boris as well. We're lucky to have such a great team! Please let us know if there's anything else we can do for you in the future.

March 19, 2024

My advisor, Jim Artrip, rocks! ! He always gets me in and out and has a great attitude. More

by MCCLURE3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Artrip
Mar 20, 2024 -

Town East Ford responded

We're thrilled to hear you had a fantastic experience! Thank you for the 5-star review. We appreciate you recognizing Jim's efficiency and positive attitude. We'll be sure to pass on your kind words to him!

March 19, 2024

Great service. Very helpful and took care of my F150 truck. My service advisor was great, looking forward to do business again. More

by GLENWINFREY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Town East Ford responded

We're thrilled to hear you had a great service experience with your F150! Thank you for the 5-star review. Looking forward to seeing you again soon!

March 19, 2024

Always bring my truck here for maintenance because I trust the work performed on it when I bring it. Again this time, they did an excellent job with communicating and following up with me on the truck. More

by ALLTRADESDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Reeves
Mar 20, 2024 -

Town East Ford responded

We're so glad you trust us with your F250's maintenance! Thank you for the fantastic 5-star review. Providing clear communication and keeping you informed is important to us, and we appreciate you recognizing Erica's efforts in that area. It's also great we could catch up on that F250 recall for you - safety is our priority! We look forward to seeing you again for your truck's next maintenance needs.

March 19, 2024

I made an appointment for my car to be seen on a Monday. I didn't receive a diagnosis on the problem until Wednesday. My car was not completed until the next Tuesday. The service is slow! I'm don't complete More

by ERIKACRAYTON
Recommend Dealer
No
Employees Worked With
Austin
March 18, 2024

Good attention, explain very well every changes, they informed about recalled and help me with that. More

by jaime.rdgz.89
Recommend Dealer
Yes
Employees Worked With
Austin Blumer
Mar 19, 2024 -

Town East Ford responded

Thank you for your positive feedback, from all of us here at Town East Ford!

March 17, 2024

Customer service is top of the line. They go above and beyond To help a customer reach their dream car. Everytime i purchase a car or truck i will go see them.Ray has made me a believer More

by Ashleyemily7917
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Petriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Monks Jr
Mar 18, 2024 -

Town East Ford responded

Hi Ashley, Thank you for your review. We are pleased to hear that Dallas and Ray provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

Mar 19, 2024 -

Ashleyemily7917 responded

You are very welcome. Towneast ford is the only dealership i will ever deal with. I have alot of ford dealerships close to me , but the customer service there is worth the drive. Thanks again Dallas and Ray.

March 17, 2024

I’m 65 and been driving Ford trucks a long time. Shannon in service is the Best I have ever dealt with. I will follow her anywhere she goes. She k owes Fords and customer service. More

by JAMES.BAKER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Fauver
Mar 18, 2024 -

Town East Ford responded

Hi James, Thank you for your review. We are pleased to hear that Shannon provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 17, 2024

Keep me updated all time, and explained clearly about my vehicle issues and very happy More

by jorgedl6
Recommend Dealer
Yes
Employees Worked With
David Arias
Mar 18, 2024 -

Town East Ford responded

Hi Jorge, Thank you for your review. We are pleased to hear that David provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

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