Town East Ford

Town East Ford responded

Thank you for the terrific review! We're delighted to hear you were pleased with your service experience. It sounds like Austin, the service representative, really impressed you! We appreciate you mentioning that he was both curious and knowledgeable. A good service rep is one who asks clarifying questions to understand your needs fully and has the expertise to address them. We'll be sure to pass on your kind words to Austin. Thank you for choosing Town East Ford!

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear that everyone on our team made your car buying experience a great one, from the very first phone call to the final paperwork. It's wonderful to hear that Dallas was helpful and informative during your initial call, and that Blake provided a patient and positive sales experience. Finding the right car can take time, and we appreciate Blake's dedication to ensuring you felt comfortable throughout the process. Anuj's smooth handling of the finance process is another plus! We know an hour drive is a commitment, and we're so grateful you chose Town East Ford!

Town East Ford responded

This is an amazing review – thank you for taking the time to share your experience! It sounds like your car buying journey was truly exceptional, and we're thrilled to hear it was both efficient and entertaining. From Karen's initial online support navigating the web to Brian's expertise guiding you through car options, it seems our team delivered at every step. Finding the perfect car for your family is a big decision, and we're happy Brian's knowledge and patience helped you achieve that. Ozzy sounds like a real gem! His ability to handle paperwork with finesse while injecting humor is a rare talent, and we're lucky to have him. We appreciate you mentioning how he made the experience enjoyable. At Town East Ford, we take pride in our professional team with a touch of personality. Thank you again for choosing Town East Ford, and congratulations on your new car! We hope the laughs are a bonus feature you continue to enjoy with your new vehicle.

Town East Ford responded

We're thrilled to hear you had a top-notch experience! It sounds like Ricardo truly went above and beyond to answer all your questions, provide detailed information about your new vehicle, and ensure a smooth delivery process. At Town East Ford, we take pride in our customer service, and Ricardo exemplifies that commitment. Thank you for choosing Town East Ford, and congratulations on your new vehicle!

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear you had an awesome experience with great customer service, helpful staff, and clear communication. At Town East Ford, we strive to make the car buying process as positive and informative as possible. We appreciate you recognizing our team's efforts. Knowing you would definitely come back again means a lot to us! Thank you again for choosing Town East Ford!

Town East Ford responded

Thank you for choosing Town East Ford! We're happy to hear you received great service and a good deal on your purchase. Finding the right car at the right price is important, and we're thrilled we could help you achieve that. At Town East Ford, we take pride in providing exceptional service and competitive deals. We appreciate you noticing! Thank you again for your business, and we look forward to seeing you back for your next purchase!

Town East Ford responded

Thank you for the fantastic review! We appreciate you choosing Town East Ford for your repairs, and we're thrilled to hear you had a positive experience. It sounds like David, our service advisor who checked you in, made a great first impression with his friendly demeanor. We appreciate you mentioning your enjoyable conversation with him. Christa Harris, the service consultant who checked you out, is another example of the friendly team we have here. At Town East Ford, we take pride in creating a welcoming and clean environment for our customers. We're happy to hear you noticed! Knowing you'll continue to use Town East Ford for your repairs means a lot to us. Thank you again for choosing Town East Ford!

Town East Ford responded

Thank you for your positive feedback about your experience! We are happy to hear that Jim was helpful during your visit. We look forward to seeing you at your next service visit!

Town East Ford responded

We're delighted to hear you're completely satisfied with the service you received! Knowing your car is running smoothly is fantastic news. Thank you for taking the time to leave a review - it means a lot to our team. We're always here to help!

Town East Ford responded

Thank you so much for the positive review! We're thrilled to hear that our service team took good care of your vehicle. It sounds like they addressed all your concerns, including the oil change, fuel filter replacement, and the recall item. We're glad we could help! Knowing about potential recalls is important for your safety. We strive to stay up-to-date on all recalls and proactively address them when your vehicle is in our service bay. Thank you again for choosing Town East Ford for your service needs. We look forward to seeing you again next time your vehicle needs a checkup.