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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
2,883 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,883 reviews

June 05, 2024

Town East Ford’s service department is always helpful. Most people complain about how dealerships screw you out of your money but they have to understand that this is what keeps your vehicle in good condi More

by ANTWAN0509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Town East Ford responded

Thank you for your insightful review! We're glad to hear that you find our service department helpful and appreciate your understanding of the value of quality vehicle maintenance. It's wonderful to know you feel your money is well spent in keeping your vehicle in top condition. We look forward to continuing to serve you at Town East Ford!

June 05, 2024

Visit went smooth. Jim took care of everything.Left truck and Jim called when truck was ready. More

by Brady48
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Artrip handled everything
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Jun 06, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're pleased to hear that your visit went smoothly and that Jim provided excellent care throughout the process. We appreciate your business and look forward to serving you again at Town East Ford!

June 05, 2024

Erica was very prompt and professional when I took my car in for routine maintenance. It was a pleasure working with her. More

by KARENSTXGOURMET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica in Service
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Jun 06, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're delighted to hear that Erica provided prompt and professional service during your visit for routine maintenance. It's wonderful to know that working with her was a pleasure. We look forward to serving you again at Town East Ford!

June 04, 2024

Town East Ford fixed the charging issue on my Mach-E EV, and the car is now charging again like a dream. Great job Erica Reeves and team, including the service manager and the Ford EV Certified service tech More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Reeves
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Jun 05, 2024 -

Town East Ford responded

Thank you for your fantastic review! We're thrilled to hear that we were able to fix the charging issue on your Mach-E EV and that it's now charging like a dream. Erica Reeves and our dedicated team, including the service manager and the Ford EV Certified service technician, are committed to providing top-notch service. Your satisfaction is our priority, and we're glad we could meet your expectations. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future!

June 03, 2024

Blake made buying my husband's truck such a breeze! Very grateful for him & the whole team at Town East Ford! More

by Bre Yeakey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Town East Ford responded

Thank you for your wonderful review! We're thrilled to hear that Blake and the whole Town East Ford team made buying your husband's truck a breeze. Your gratitude means a lot to us. We look forward to serving you again in the future!

June 03, 2024

My service consultant was David McDonough at Town East Ford, Mesquite, Texas. I had a very pleasant interaction and it was a great experience. He was very nice, courteous and job was well done. Thank y More

by ERLINSALM3
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David McDonough, Service Consultant
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Jun 04, 2024 -

Town East Ford responded

Thank you for your detailed review! We're delighted to hear about your pleasant experience with David McDonough at Town East Ford. It's wonderful to know that you found him courteous and that the job was well done. We appreciate your continued trust in us and are glad you're satisfied with your MPP renewal. We look forward to serving you again and keeping you a satisfied customer!

June 03, 2024

They were so kind they did everything they could to help me out! I really appreciate their work and what they did. They made me and my family so happy about my new car love it. More

by Yoliner Navarrete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Arias
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Jun 04, 2024 -

Town East Ford responded

Thank you for your glowing review! We're thrilled to hear that the team at Town East Ford went above and beyond to assist you and make you and your family happy about your new car. Your appreciation means a lot to us, and we're delighted that you love your new vehicle. We look forward to continuing to provide excellent service to you in the future!

June 02, 2024

KEVIN! That man was absolutely fantastic. Worked with us on getting a deal even when I had thousands of questions. He made my buy easy, even when I was diff More

by jkellogg025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt DeAnda, Kevin Hudson
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Jun 03, 2024 -

Town East Ford responded

It sounds like Kevin went above and beyond to make your buying experience exceptional! It's fantastic to hear that he made the process easy and straightforward, demonstrating honesty and excellence throughout. Having a salesman like Kevin who's patient and accommodating can truly make all the difference. Thanks for sharing your glowing review!

June 02, 2024

The service was completed way faster than expected. Communication with the team was excellent. Timing was perfect. I highly recommend Town East Ford. More

by QUEENOMEDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista
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Jun 03, 2024 -

Town East Ford responded

It's fantastic to hear that you had such a positive experience with the service department! Having your service completed faster than expected and receiving excellent communication from the team speaks volumes about our efficiency and professionalism. Thanks for recommending us—here's to many more hassle-free visits in the future!

June 02, 2024

We had a great experience… Kevin and Blake worked with us… They were very nice and courteous… Made us feel welcome and wanted More

by Kellogg025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt DeAnda, Kevin Hudson
Report | Print
Jun 03, 2024 -

Town East Ford responded

It's wonderful to hear that Kevin and Blake made your experience so positive and welcoming. Their friendliness and courtesy truly create a warm atmosphere, making customers feel valued and appreciated. Thanks for sharing your great experience, and here's to many more enjoyable visits to Town East Ford!

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