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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
2,883 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,883 reviews

June 08, 2024

Farle and Ray helped me get my replacement in no time. I will go back to Town East for my next vehicle. More

by Richard Holmes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Almodovar, David Chapelle
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Jun 10, 2024 -

Town East Ford responded

Thank you for your feedback! We're glad to hear that Farle and Ray provided you with efficient service at Town East Ford, helping you get your replacement in no time. We're honored to earn your loyalty, and we look forward to assisting you with your next vehicle purchase. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

June 08, 2024

My sales person was on top of things. Got me out quick and satisfied. Everyone was great! More

by Gary1963locke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Powell
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Jun 10, 2024 -

Town East Ford responded

Thank you for your feedback! We're thrilled to hear that your salesperson at Town East Ford was on top of things and got you out quickly and satisfied. We're glad to know that everyone you encountered was great. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 08, 2024

Great Great great great great great Great Great great great great great Great Great great great great great More

by stephengwenway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David and Erika
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Jun 10, 2024 -

Town East Ford responded

Thank you for your feedback! We're glad to hear that you had a great experience at Town East Ford. Your satisfaction is important to us, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 08, 2024

They did a very good job of explaining everything to me and were very professional. More

by NCURRY3715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Town East Ford responded

Thank you for your feedback! We're delighted to hear that you had a positive experience at Town East Ford and that our team did a very good job of explaining everything to you in a professional manner. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 08, 2024

The dealership was very nice. Eddie was very helpful and very truthful. Ricardo helped us get everything ready to go, and was very nice and helpful. Even after the car was deliver More

by sconditt85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Monks Jr, Eddie Almodovar
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Jun 10, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're thrilled to hear that you had a positive experience at Town East Ford and that Eddie and Ricardo provided you with helpful and truthful service. It's fantastic that they went above and beyond to ensure everything was taken care of, even after the car was delivered to your house. We'll be sure to pass along your kind words to Eddie, Ricardo, and the rest of our team. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 07, 2024

It was good service. Easy to schedule. Fast check-in. Smooth wait. A breeze to check out. Vehicle’s service looked good. More

by KNIQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Town East Ford responded

Thank you for your positive feedback! We're thrilled to hear that you had a good experience at Town East Ford. It's great to know that our scheduling process was easy, check-in was fast, and your wait was smooth. We're glad to hear that your vehicle's service met your expectations as well. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 07, 2024

Non applicable. The service was great . Not much more to say. Great job! Great job! More

by holmescr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Town East Ford responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience at Town East Ford and that our service met your expectations. We appreciate your kind words and are glad we could assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

June 06, 2024

Jim was really nice. He fixed my car in no time. Very accommodating and friendly More

by Quita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim
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Jun 07, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're thrilled to hear that Jim provided you with excellent service at Town East Ford and that he fixed your car in no time. Being accommodating and friendly is always our aim, and we're glad Jim was able to make your visit enjoyable. If you need anything else or have any questions, please feel free to reach out. We look forward to serving you again in the future!

June 06, 2024

crista was amazing! she always gets me in and out, definitely recommend 5 stars forever! More

by cashierlollll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Elliott
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Jun 07, 2024 -

Town East Ford responded

Thank you for your glowing review! We're thrilled to hear that Crista provided you with amazing service at Town East Ford and that she always gets you in and out quickly. Your recommendation and 5-star rating mean the world to us! If you need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

June 06, 2024

They were quick to find and fix the issue once the technician was assigned. Only thing that could make it better would be if they would wash the car before I pick it up. More

by DONNASTAMPS2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Artrip III
Report | Print
Jun 07, 2024 -

Town East Ford responded

Thank you for your review! We're glad to hear that our team at Town East Ford was quick to find and fix the issue once the technician was assigned. Your feedback regarding washing the car before pickup is noted, and we'll strive to improve in that area. If you have any further questions or concerns, please feel free to reach out. We appreciate your business and look forward to serving you again in the future!

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