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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
2,880 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,880 reviews

January 17, 2025

Jonathan was very accommodating and pleasant to work with. I would recommend him to my friends. More

by cjf
Recommend Dealer
Yes
Employees Worked With
Jonathan Durm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Town East Ford responded

Thank you for your fantastic review! We're thrilled to hear that Jonathan provided such an exceptional experience that you would recommend him to your friends. Personal recommendations mean the world to us, and Jonathan clearly demonstrated our commitment to outstanding customer service. We appreciate you taking the time to recognize Jonathan's accommodating and pleasant approach. Feedback like yours helps motivate our team to continue delivering top-notch service. Thank you for choosing us, and we look forward to serving you again in the future!

January 14, 2025

Farle, Christian. Cas, Blake, Cody, Cory all went above and beyond to help get me into my truck and make the experience amazing. I will definitely be back when I'm rea More

by Fojtconstruction
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cas Rooney, Cory Spillman, Christian Cummins
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Jan 15, 2025 -

Town East Ford responded

Thank you so much for your fantastic feedback! We’re thrilled to hear that Farle, Christian, Cas, Blake, Cody, and Cory all went above and beyond to make your truck-buying experience amazing. Our team is dedicated to providing exceptional service, and it’s wonderful to know that they made a positive impact during your visit. We appreciate you taking the time to share your experience, and we look forward to welcoming you back when you’re ready for your next vehicle. Thank you for choosing us!

January 11, 2025

Amazing service and Staff! !! Every part of this buying process used to be a whole Hassle for me but coming to ford they were able to help me so easily and fluid !!! More

by Jesuscastillo251
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Town East Ford responded

Thank you for your fantastic review! We're so glad to hear that our team made the buying process smooth and easy for you. We strive to provide a hassle-free experience, and we're thrilled that we could assist you in such a positive way. We look forward to serving you again in the future!

January 10, 2025

Jon was great and explained the process perfectly. We would definately use his services again when we look for another vehicle. More

by Gary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Durm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Town East Ford responded

Thank you for your wonderful review! We're so glad to hear that Jon provided clear explanations and made the process easy for you. We truly appreciate your feedback and look forward to assisting you again when you're ready for your next vehicle!

January 10, 2025

Rafael was great! Made the whole process very easy! Would def recommend to any one. More

by Shuaavvv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Aguayo
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Jan 13, 2025 -

Town East Ford responded

Thank you for your wonderful review! We're so glad to hear that Rafael made the process easy and enjoyable for you. We truly appreciate your recommendation and look forward to assisting you again in the future!

January 09, 2025

Overall good buying experience, Jon worked hard to overcome some challenges in getting vehicle to us as promised. More

by amizer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Durm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gamaliel Benitez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Town East Ford responded

Thank you for your positive feedback! We're glad to hear that you had a good buying experience and that Jon was proactive in overcoming the challenges to ensure you received your vehicle as promised. At our dealership, we strive to provide excellent service and make the purchasing process as smooth as possible, so it's wonderful to know that Jon's efforts made a difference for you. We appreciate your trust in us and look forward to serving you again in the future!

January 09, 2025

I worked with both Isabel, and Farle, they were both amazing help in getting me exactly what I wanted. It’s all thanks to Isabel for letting me know when she had the perfect truck for me, and Farle help More

by J.isabellu05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabel Sturkie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Petriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Town East Ford responded

Thank you for sharing your positive experience with Isabel and Farle! We are thrilled to hear that they provided you with amazing assistance in finding the perfect truck. It's wonderful that Isabel was attentive enough to notify you when the right vehicle became available and that Farle helped finalize the deal seamlessly. We truly appreciate your loyalty in choosing us for your truck purchases and are delighted to know that Isabel's kindness and dedication made your experience exceptional. Your recommendation means a lot to us, and we will certainly pass along your compliments to Isabel and Farle. Thank you for being a valued customer, and we look forward to serving you again in the future!

January 08, 2025

This is the 2nd vehicle I have purchased from Town East and I am very pleased with the service I have received with both purchases. More

by Cynluna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabel Sturkie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Town East Ford responded

We are truly delighted to hear about your continued satisfaction with our dealership. Being a repeat customer is the ultimate compliment, and we deeply appreciate your loyalty. Our team works hard to ensure each customer has an exceptional experience, and your decision to return for a second vehicle purchase speaks volumes about the trust you have placed in us. We are committed to maintaining the high standards of service that have kept you coming back. Thank you for sharing your positive experience and for being such a valued member of our automotive family. We look forward to continuing to serve you and meeting your future automotive needs with the same level of dedication and care.

January 08, 2025

Thank you to Cas R. , Isabel S. , Farle L., Lance Smith for the help on purchasing my escape More

by jessicasmith198230
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob T Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabel Sturkie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory spillman
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Jan 10, 2025 -

Town East Ford responded

We are truly appreciative of your kind words and grateful that you took the time to recognize our team members for their assistance during your Escape purchase. Cas, Isabel, Farle, and Lance clearly worked together to provide you with a positive buying experience. Teamwork is the cornerstone of our dealership, and your review highlights how our collaborative approach can make the car-buying process smooth and enjoyable. Each team member plays a crucial role in ensuring customer satisfaction, and we're proud that they were able to support you throughout your purchase. Thank you for choosing our dealership for your new Escape and for acknowledging the hard work of our team. We look forward to continuing to serve you and providing the same level of dedicated customer service in the future.

January 07, 2025

I requested online to confirm this vehicle was available. I received a professional and immediate response. The sales dept quickly sent additional information on the vehicle which helped me make the decision More

by dgarrison79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Town East Ford responded

Thank you for your fantastic review! We’re thrilled to hear that you had such a positive experience with our team, especially with Farle. It’s wonderful to know that he was able to go the extra mile to ensure you got the 20-inch wheels you wanted, even delivering them personally. We pride ourselves on providing knowledgeable and friendly service while maintaining a low-pressure environment, so we’re delighted to hear that you felt supported throughout the process. Your satisfaction is our priority, and it’s great to know you love your new truck! If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!

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