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Town East Ford
Mesquite, TX
2,938 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money.
Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores!
So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power.
Come experience the Town East Ford Difference where:
You and your needs come first!
We treat you like family. Here, you are among friends.
We take care of you long after you drive away.
We offer 24/7 Roadside Assistance on all our New vehicles.
We provide Free Shuttle Service (within a certain radius).
You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including:
A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office.
You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom.
And that's just the beginning!
Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or
Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150
Click here for Directions
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,938 reviews
August 27, 2023
Best experience ever. Very friendly, competent managers and staff. I am now a proud member of the Ford family! Highly recommend this dealership! I had the best customer e Very friendly, competent managers and staff. I am now a proud member of the Ford family! Highly recommend this dealership! I had the best customer experience at Town East Ford with manager Steve Powell, business manager Ranger Oppert, and my sales consultant Isabella (Max) Derita. Super charged team who worked extra hard to please the customer, me. Loved everyone's great sense of humor and delightful personalities. More
by marlene3
Employees Worked With
Steve Powell, Ranger Oppert, Isabella DeRita
August 24, 2023
My Mache E build is not even in production yet. It will not be ready until end of year. I needed to purchase before November. I’ve been waiting since May. I was asked by the dealership if I wanted It will not be ready until end of year. I needed to purchase before November. I’ve been waiting since May. I was asked by the dealership if I wanted to upgrade to the Mach E GT. Of course I did for the right price! My salesman was great however his hands were tied by the sales managers decisions. He really tried. However, after finding a better deal at FIVE STAR FORD in Carrollton I bought there. Only because I saved several thousands and because Town East could not match it. I gave them a chance to. Apples for apples the window sticker base MSRP doesn’t even match online builds. Check those line items, options, and the extras the dealership says it added. Because I bought from another Ford dealership Town East refused to refund my $500 deposit even though the online build isn’t built. I spoke to Sales Manager Steve who was rude and laughed at me when I asked for my deposit back. After talking to other dealerships no other dealerships in the area are keeping deposits like this. I asked to speak to a General Manager and no has contacted me. BUYER BEWARE!! Do not give these folks your business and definitely send your online build to another dealership even if you have to drive a bit. It’s really sad that this is a family owned/operated business that treats its customers like crap! More
by Maggie
Employees Worked With
STEVE , Matt DeAnda, Cory Kendall
August 22, 2023
I purchase a 2020 fF-150, LOVED IT. Definitely will be back for the next one. Definitely will be back for the next one. More
by MrArroyo
August 22, 2023
The customer service at the dealership was top notch, friendly warm and welcoming from everyone we encountered, friendly warm and welcoming from everyone we encountered, More
by dsp5691
