Tony Hyundai

The entire staff made me feel welcomed and gave me a sense of importance. They actually listened to what I was saying and didn't try to push something on me that I didn't want. They were more than acc sense of importance. They actually listened to what I was saying and didn't try to push something on me that I didn't want. They were more than accommodating to ALL my needs! The entire process took a little longer than expected but the outcome was well worth the wait. More

I was a little stressed out thinking about the whole process of purchasing a new car. I visited a couple of other dealerships before going to Tony Hyundai and my concerns were proven true. The sales p process of purchasing a new car. I visited a couple of other dealerships before going to Tony Hyundai and my concerns were proven true. The sales people who assisted us were very pushy and more concerned about how much money I could pay a month or what kind of job I had. I did not even check the car out or test drive it and they were already talking to me like I decided to buy the car. I left those dealerships feeling more stressed and concerned about this whole car shopping process. About a week later I went to Tony Hyundai with the hope of a more pleasant experience. Larry Morgan, our sales rep, approached us and asked what kind of car we were interested in. I showed him the car we liked and he described the different features and answered all the questions we had. He then directed us to another car with more of the features I wanted. He then took us on a test drive and we generally talked about the car features and other small talk. Not once during this checking out of the car or test driving phase did Larry ask me how much I could pay a month or how much of a down payment I could make. He didn't give us a sad story about how he needed to make a sale or how other customers were interested in the same car, there was ABSOLUTELY NO HARD SELL, NO PRESSURE. Larry gave us the space and time to discuss in private our next course of action. Only after we decided to make an offer, did the subject of money and job come up. I made a fair offer for the car and I actually received a counter-offer that was about a $100 less. I had to asked Larry several times if the counter-offer was correct. Larry repeatedly answered yes. I briefly discussed with my girlfriend and took their counter offer and the rest is history. PS Larry even picked us up the next day at home to bring us back to the dealership to pickup our new car. I would wholeheartedly recommend Tony Hyundai and Larry Morgan in particular to all prospective new car buyers. My girlfriend and I truly enjoyed our car shopping experience and our time spent with Larry Morgan. Thank you Tony Hyundai and Larry Morgan! David & Maribel More

Everyone was very helpful and patient. My salesman was very friendly and made me feel a lot more comfortable about purchasing my Trailblazer as. The vehicle was very clean and drove perfectly on the test very friendly and made me feel a lot more comfortable about purchasing my Trailblazer as. The vehicle was very clean and drove perfectly on the test drive just as I hoped for. Once again I would recommend tony hyundai. To anyone. More

This dealership is the best. I have never been to a dealership who will actually help you look for a car that you want instead of selling you any car that you don't want. They treat you like family and dealership who will actually help you look for a car that you want instead of selling you any car that you don't want. They treat you like family and I love it. I will always recommend them to friends and family. I wish all dealerships would treat people like this. More

I was very happy with the friendliness that came from Tony Hyundai. My parents were also very happy with the fact that we got to sit down and crunch a lot of numbers to come to estimate of payments and a Tony Hyundai. My parents were also very happy with the fact that we got to sit down and crunch a lot of numbers to come to estimate of payments and affordability of the car, before we actually ran anything. They also referred us to liberty mutual as an insurance provider, which we recomend also! More

The service provided to me was excellent. Everyone was friendly and helpful, from start to finish. Dealership had a good variety of choices. Sales person provided good information. Finance manager will friendly and helpful, from start to finish. Dealership had a good variety of choices. Sales person provided good information. Finance manager will helpful in explaining the documents. Sales manager was cordial too. More

I highly recommend Michael Balai at Tony Hyundai in Aiea, HI. Michael's knowledge of the Hyundai lineup, his impeccable customer service, and his motivation to ensure the customer is completely satisfied wi HI. Michael's knowledge of the Hyundai lineup, his impeccable customer service, and his motivation to ensure the customer is completely satisfied with their purchase are a great reflection on the Hyundai brand and are the reason while I will recommend Tony Hyundai in Aiea, HI to my friends and family. Not only did Michael answer my initial questions regarding my future purchase, but he stayed with me during every step of the new purchase process, ensuring my purchase went smoothly. Michael went the extra mile even after I had made my purchase, walking me through all of the features of the car prior to driving off the lot, and even offered to assist me in returning my rental car. Additionally, on the financial/paperwork side of the house, Johnny deserves high marks for his in depth knowledge of all the forms associated with purchasing a new vehicle and his ability to channel these complex forms into a medium easy for the customer to understand. Finally, Larry, the manager, was relentless in his pursuit of ensuring I was a satisfied customer. Prior to visiting Tony Hyundai, I visited other dealerships looking for a new vehicle and felt I was treated as a dollar sign. Larry however, truly treated me as a friend who wanted to ensure I was completely satisfied with my purchase. I could not be more pleased with my new car purchase from Tony Hyundai in Aiea, HI. More

I was really happy they were able to work with me to get such a great certified preowned vehicle and that it still had the warranty. I was able to have it all taken care of in just one afternoon with no not such a great certified preowned vehicle and that it still had the warranty. I was able to have it all taken care of in just one afternoon with no notice. I am especially grateful for the patience and great customer service I received. More

Mr. Balles who was personable, informative and accomodating in our search for a type of car that we were interested in. Going so far as taking us to their sister lot to look at models they had the accomodating in our search for a type of car that we were interested in. Going so far as taking us to their sister lot to look at models they had there. Although we were originally interested in a used car. They were able to offer us a very attractive deal on a new model. The process of filling out the paper work was also very seamless handled by friendly and professional people who worked out the most advantageous financing plan. More

Overall experience was excellent. Ran into some minor problems getting documents notarized at Pearlridge dealership because no one was certified. They're working on that issue. Therefore, had to stop at problems getting documents notarized at Pearlridge dealership because no one was certified. They're working on that issue. Therefore, had to stop at Tony dealership in Waipio in order to get documents notarized. Other than that, everything went fairly smoothly. Very professional, great service, and no high-pressure sales tactics. More