Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tony Hyundai
Waipahu, HI
2,697 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,697 Reviews of Tony Hyundai
March 13, 2014
5-star service with quick turnaround. Convenient location. Friendly and professional service staff. Love the car wash. Great customer service. Value added. Felt like I was part of the Hyundai family location. Friendly and professional service staff. Love the car wash. Great customer service. Value added. Felt like I was part of the Hyundai family. More
by Ryanyona
Employees Worked With
Lyn Bangloy,Sheryl Gwen Garingo,Lloyd Sanborn Jr.
March 13, 2014
Me and my wife are really satisfied and grateful for the service ken has shown us. He was everything we'd hope and expect from a dealer. Really helpful and friendly. 5 star service! service ken has shown us. He was everything we'd hope and expect from a dealer. Really helpful and friendly. 5 star service! More
by Brison808
Employees Worked With
Kenneth smiley , Ken Smiley
March 12, 2014
I was nervous about buying my first car, but the folks at the Tony Group Autoplex made the process easier than I thought. Within a day or two, the car was mine! Everyone was so helpful and the customer servi the Tony Group Autoplex made the process easier than I thought. Within a day or two, the car was mine! Everyone was so helpful and the customer service was great! They made me feel like family. Considering that they had to rush to get my used car cleaned in time for me to pick up the next day, I would have loved it if they took the time to REALLY clean and detail the car making it feel a bit brand new. The outside was cleaned, but the inside of the car was not cleaned at all. Other than that, I had a great overall experience. More
by csarte
Employees Worked With
Allan Capello, Henry Murillo Jr., Jack Wolfanger
March 12, 2014
To Whom It May Concern: Upon coming in Gina greeted my To Whom It May Concern: Upon coming in Gina greeted my wife and I . I asked her if the company could reset my air bag because the light was on. She To Whom It May Concern: Upon coming in Gina greeted my wife and I . I asked her if the company could reset my air bag because the light was on. She than told me that they have to run a diagnostic which was 155.00 plus. I didn’t have much time to spare so I preceded on. I waited for an hour and ten minutes, when they parked my van in front of me where I could see it. I sat patiently for another 20 min. The whole time I watched Gina take on 3 customers, which took her about 20min. why would you park your customer’s vehicle where they could see and have them wait 20min on top of the hour 10min they been waiting for already? That is poor customer service! At windward hundi I would Never be treated like that! Windward Hundi has awesome service. You may have something to learn from them! My reason for coming to your facility was becasue you are closer to me and i thought you guys had the same service as windward Hundi. I would rather drive the distance to get better service! More
by ace7397
Employees Worked With
Gina kaneaiakala, Gina Kaneaiakala
March 10, 2014
Easy to get service appointments. Pick-up & drop-off service available. Friendly people. Timely completion. Extra item caught, as Safety Check was expiring at the end of the month so got that done at service available. Friendly people. Timely completion. Extra item caught, as Safety Check was expiring at the end of the month so got that done at the same time. More
by jtakaki
Employees Worked With
Lloyd Sanborn Jr.
March 08, 2014
I have recently went from getting my car serviced at JN Mazda, on Nimitz Highway, to Tony Hyundai and ever since my first experience I don't ever plan on going back. Today was only my second time getting m Mazda, on Nimitz Highway, to Tony Hyundai and ever since my first experience I don't ever plan on going back. Today was only my second time getting my car serviced there but already I know the employees at Tony Hyundai do an exceptional job. My service representative for today was Thomas Churchill. His professionalism, knowledge of the service done to my vehicle, and customer car was outstanding! Within the next couple years I plan on trading in my Mazda for a brand new Hyundai and I couldn't be more excited. My family already has three Hyundai's from this dealership and I want to make it four! Once again, everyone at Tony Hyundai did an outstanding job and I look forward to visiting everyone there again in the future. -Ian Balag More
by ianbalag
Employees Worked With
Allan Capello, Miles Miller
March 07, 2014
Very good warranty service provided with follow-up diagnostics to address complete air conditioning problem and repair. Cutomer service was very courteous and feedback, up to date status was provided diagnostics to address complete air conditioning problem and repair. Cutomer service was very courteous and feedback, up to date status was provided throughout the service period. More
by robespo
Employees Worked With
Gina Kaneaiakala
March 07, 2014
Thomas Churchill did a fantastic job. Freindly, courteous, well informed and personable describe him well. He is definitely an asset for Tony Hyundai. GREAT JOB Thomas!!! courteous, well informed and personable describe him well. He is definitely an asset for Tony Hyundai. GREAT JOB Thomas!!! More
by FreeJack
Employees Worked With
Allan Capello, Miles Miller
March 06, 2014
When I walked in with my Brother and Sister in law, (All I was told, by my Korean wife, was to go with them to look at a car.) It was around dinner time and everyone seemed to be eating something. Everyone' I was told, by my Korean wife, was to go with them to look at a car.) It was around dinner time and everyone seemed to be eating something. Everyone's gotta eat, right? Sale rep Jason Bignell immediately put down his food and came over to greet us. I was in the dark as to what my relatives were shopping for. Did I mention she's Korean and only understands a few words of English, her husband is Korean and has been in America for about 20 years, and I speak no Korean. I felt like Jason and I sort of teamed up to ask the questions needed to find out what they wanted. Despite these challenges, we were able to drill down and find out what their price range was. Jason showed the highest level of patience, honesty, and integrity which, in my opinion, enabled them to trust him, which eventually led them to purchase a brand new, 2014 Accent, at what I believe to be a very good deal. I must give kudos to Ryan Smolen as well, for his very helpful knowledge of Korean, and input that made closing the deal, a win win for everyone. There was never any pressure and they earn your respect and trust. More
by waikibz
March 03, 2014
Aaron had very good customer service, honest, and friendly. I got the car I wanted. I recommend him if you want to purchase a car from Hyundai. friendly. I got the car I wanted. I recommend him if you want to purchase a car from Hyundai. More
by jasonyeung
Employees Worked With
Aaron Demello, Allan Capello
