Tony Hyundai
Waipahu, HI
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2,610 Reviews of Tony Hyundai
Keoni is very friendly and explains all my issues with easy-to-understand details. He also contacted me immediately after my car was diagnosed and ready to pick up. Which was the same day. easy-to-understand details. He also contacted me immediately after my car was diagnosed and ready to pick up. Which was the same day. More
My recent experience with Tony Hyundai was by far the BEST car buying experience I have had. I was planning on buying a Ford Fusion and Tom Churchill asked me if I would consider speaking with a salesper BEST car buying experience I have had. I was planning on buying a Ford Fusion and Tom Churchill asked me if I would consider speaking with a salesperson and I said of course. Alan called me and I explained what I had to work with and he said, I will have your car appraised (it was already in service) and be in touch with you in 45 minutes. In 40 minutes I received a call from Alan letting me know I needed to come and select a car so we could talk finance. I took my lunch break was very warmly greeted by Alan and Henry. Henry took time to make me comfortable and explain all the bells and whistles of three different levels of the Sonata. I chose the GLS level. Henry had me do some preliminary paperwork and I would come back after work to "close" the deal. Alan came out and thanked me again for the opportunity to service me. I returned after work, my entire process took about 45 minutes at the most! I have never seen such organization as Jack, the Finance Manager, had 90% of my paperwork ready to go! I felt very well taken of, so valued as a customer. Henry was outstanding in explaining everything about the car. A day later I am still floored with the ease of the whole process, elated with my new car and have NO buyers remorse! Tony Hyundai in my eyes you are the epitome of exceptional customer service!!!!!! More
Always friendly and concerns are always met since we purchased our Hyundai's...yes we bought two! We continue to return each time for your customer service is awesome! purchased our Hyundai's...yes we bought two! We continue to return each time for your customer service is awesome! More
Excellent customer service. I came by to look at the Hyundai Veloster Turbo on Tuesday, November 5th 2013. I was approached by Henry Murillo, who gave me a detailed showcase of the Veloster Turbo and we Hyundai Veloster Turbo on Tuesday, November 5th 2013. I was approached by Henry Murillo, who gave me a detailed showcase of the Veloster Turbo and went out of his way to bring out other colors so I could see all the options. Me and my family actually just stopped by to take a quick look at the car because we had a tee time set up that day. In the little time given Henry explained so much about the vehicle and set up a follow-up appointment even with my busy work schedule. I came by one more time to test drive the car and get an estimate for my trade in vehicle. Henry was away from the office that day due to medical reasons, but went out of his way to set up an appointment for me to check out the vehicle again. Allan Capello and David Gonzales let me take a quick test drive and I was in love with the vehicle. I set up a follow-up appointment with Henry to get the actual appraisal for my vehicle on Saturday morning. Henry and Allan quickly and thoroughly made the arrangements for my car appraisal and vehicle purchase. Such friendliness and the quality of work was amazing.Henry let me take the car for another test drive and helped me with all of my paperwork. The service was outstanding, Henry is the definition of a high quality sales consultant, Allan gave us a wonderful bargain and Jack Wolfanger set us up with awesome financial planning and gave a detailed explanation of our purchase and payments for the future. I recommend Tony Hyundai Waipahu for anyone looking to purchase a Hyundai and I definitely recommend all of the people mentioned above for the best in customer service and satisfaction. ~Kwang Lee More
Henry was excellent. The day before I was at the Windward Honda dealership looking at a Honda Fit... If the salesman and finance person didn't pull the usual sketchy car salesman & finance tricks, I probably Honda dealership looking at a Honda Fit... If the salesman and finance person didn't pull the usual sketchy car salesman & finance tricks, I probably would have walked out with a Fit. Thank goodness they did and I walked out. I'm way happier with my Elantra GT and the over all experience with Hyundai. More
This was the 3rd Hyundai we have purchased & Henry made it an exceptionally positive experience! He was most knowledgeable about his products, easy to talk to & answered all our questions/concerns ver made it an exceptionally positive experience! He was most knowledgeable about his products, easy to talk to & answered all our questions/concerns very professionally. Although we dreaded a long & tiresome process, he made our time spent at Tony Hyundai most pleasant & informative as well as efficient. Henry is the man to see!!! We will DEFINITELY recommend him to all our family & friends, as well as return to him when it's time to make our next car purchase. More
Lost keys- waited over 15 mins to tell me keys were lost. Easily could have at least comp'd my cheap oil change when spent over $1000.00 but not even suggested. Promised to order new keys if could not be f Easily could have at least comp'd my cheap oil change when spent over $1000.00 but not even suggested. Promised to order new keys if could not be found but no call after 24 hours. Clearly no customer service principles taught to service representatives here. Would you ever have your car serviced here? More
Great service,fast and always helpful. My favorite service center. Always get in easy and never have to wait longer then what they say. Glade I bought my car from them. service center. Always get in easy and never have to wait longer then what they say. Glade I bought my car from them. More
This is our 2nd sonata that we purchased with Mike means help. 2010 Sonata with its comfortable ride in the back seat and the warranty is what sold me on getting another hyundai. The 2013 sonata is not as help. 2010 Sonata with its comfortable ride in the back seat and the warranty is what sold me on getting another hyundai. The 2013 sonata is not as comfortable as the 2010 version; but the improvements make up for the sporty ride. More
My wife and I were originally interested in a new Hyundai Azera or Sonata because of their high ratings/reviews. After researching Tony Honda's web site, I noticed what appeared to be a very good price on a Azera or Sonata because of their high ratings/reviews. After researching Tony Honda's web site, I noticed what appeared to be a very good price on a pre-owned 2009 Lexus ES 350 on their lot. Through the Costco Auto Program, I was referred to Sales Consultant Henry Murillo. Henry turned out to be an angel of good tidings for us! He was extremely pleasant to work with...friendly, patient, knowledgeable, and accommodating in a low-keyed manner. We feel very fortunate to have met Henry, and look forward to doing business with him for many more years. More