Tony Hyundai
Waipahu, HI
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2,610 Reviews of Tony Hyundai
From the moment we entered the building, everyone we came into contact with was friendly, easy-going, and not pushy. Our sales consultant, Aaron Demello, was willing to cater to our needs and make sure we go into contact with was friendly, easy-going, and not pushy. Our sales consultant, Aaron Demello, was willing to cater to our needs and make sure we got what we came for, even if it meant taking us to their staging lot a couple miles away - 30 minutes before the dealer was scheduled to close at 8pm! And he was cool with it, not rushing us or anything. Aaron was very knowledgable about the vehicle we were interested in and answered all of our questions to our satisfaction. After getting to know him a little during our conversations to and from the staging lot, he became more like our "cousin" that works at a dealer rather than a typical car salesman. He was honest and straight-up about everything during price negotiation, nothing like what we've experienced from other dealers. Finance Manager "Uncle" John Travis was equally friendly and straight-up, no run arounds. He came up with a monthly payment below what we wanted, plus he was able get us a whole bunch of EXTRAS - all below the amount that we were willing to pay monthly. By that time it was already nearing 11pm, and they still had a genuine smile on their face and respected us. The next day was Aaron's day off, but he came to the dealer at 6pm like he promised to deliver the car. It was detailed and sparkling!! We finalized paper work with Uncle John and jumped into our new 2013 Hyundai Santa Fe. Aaron spent the next 20 minutes or so going over with us all the amazing features and gadgets of the vehicle, even setting up both my wife's and my phone for Bluetooth audio in the car. He did all this with genuine interest in us and professionalism... Even if he was a little bit under the weather. He gave us his personal cell number and encouraged us to call him anytime with questions or concerns... And we definitely will call him! Overall, we really ENJOYED our experience at Tony Hyundai Waipio. It didn't even seem like we were buying a car... That's how different it is and Tony. Great people, good prices, and amazing car! We already started advertising Tony Hyundai and our awesome experience with Aaron and John to our family and friends. The next time we need a car, we are going to see Aaron at Tony Hyundai. Mahalo for the newest addition to our family, our 2013 Santa Fe! More
Shuttle driver shouldn't talk and text while driving . The reason it's against the law is she might get into a accident . I don't care if she does it when she is alone, but I care very much if I'm in th . The reason it's against the law is she might get into a accident . I don't care if she does it when she is alone, but I care very much if I'm in the car. The dealer should provide blue tooth hands free for her to communicate . She definitely shouldn't be texting under any circumstance. She was driving both myself and my wife and talking and texting. Very unprofessional and against the law. More
My service experience with Tony Hyundai Honolulu including timely followup calls from Roxanne was "outstanding". Each call and my visit with Lyn were very pleasant and so welcoming. I must say the s including timely followup calls from Roxanne was "outstanding". Each call and my visit with Lyn were very pleasant and so welcoming. I must say the service experience was stellar/excellent. Not only was everything was explained fully my appointment was prompt and timely. I arrived at 7a and was out by 7:45a including a car wash. I must say the experience far exceeds my service experience when compared to Mercedes Benz of Honolulu, having actually owned 3 ML350's and 1 C class automobile from them over the past 12 years. Yes both Lyn and Roxanne took extremely good care of me and my needs :-). More
The service was outstanding. I took my car for scheduled 6 month oil change, the check in process was fast and efficient and Llyod very professional and friendly. My car was ready in 45 minutes including t 6 month oil change, the check in process was fast and efficient and Llyod very professional and friendly. My car was ready in 45 minutes including the wash, at 1/10 the cost of my previous car and in 1/4 the time. More
I think when anyone buys a big ticket item, they feel a bit apprehensive. Henry, Jack and Allan made the whole experience outstanding! They were friendly and professional. Throughout the whole process it bit apprehensive. Henry, Jack and Allan made the whole experience outstanding! They were friendly and professional. Throughout the whole process it felt really relaxed. We didn't feel rushed or pushed into a particular direction. At first we were considering the Sonata, but found the Elantra a better fit for us. I would sincerely recommend Tony Hyundai to anyone looking to buy. Now we have a brand new car. Thank you to Henry, Jack and Allan! More
Service was great. The overall evaluation on vehicle, the recalls repaired and request for a key remote was awesome. The time it took to have everything fixed was faster than I had expected. My husband the recalls repaired and request for a key remote was awesome. The time it took to have everything fixed was faster than I had expected. My husband and I plan to return to this dealership for all our van repairs in the future. Mahalo Priscilla and Ray Kudela More
They are wonderful.....cant say enough about the service we receive from them. Great job by all. 5 stars. Never to busy to help get out of the drive way. They always know my name and greet me a.s.a.p. we receive from them. Great job by all. 5 stars. Never to busy to help get out of the drive way. They always know my name and greet me a.s.a.p. More
I cannot rave enough about these guys! Henry Murillo is one of the best car salesmen i have ever had the pleasure of dealing with. He really listened to what I wanted in a car and came up with a perfect s one of the best car salesmen i have ever had the pleasure of dealing with. He really listened to what I wanted in a car and came up with a perfect solution. He then took the time to place me with Jack Wolfanger who went above and beyond to make terms for my loan that were perfect for my budget. If you need a new vehicle make this your first and only stop so that you can experience the amazing customer service that I did. keep up the good work Tony Group! More
Henry was very helpful he went over and beyond to help us. He was very friendly and treated us like we were family.We will recommend family and friends to go to hyundai to purchase a vehicle? Thank you fo us. He was very friendly and treated us like we were family.We will recommend family and friends to go to hyundai to purchase a vehicle? Thank you for a wonderful and helpful staff and Hyundai . More
The sales consultant, Cesar Caoili, whom I worked with was excellent. He was informative, responsive to my questions, easy to talk to and made it stress and hassle free for me and my wife to make our fina was excellent. He was informative, responsive to my questions, easy to talk to and made it stress and hassle free for me and my wife to make our final decision to purchase my 2012 Mazda 5. I would work with him again. More