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Tony Hyundai
Waipahu, HI
2,645 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,645 Reviews of Tony Hyundai
January 25, 2014
I've been a customer since 2005 and had the same great service on each visit since then, the whole team makes you feel at home and part of the ohana. great service on each visit since then, the whole team makes you feel at home and part of the ohana. More
by Robert_cooter
Employees Worked With
Gina Kaneaiakala
January 24, 2014
I don't normally like shopping for a car because of the pushy salesman, who only care about their commission. However, my husband and I needed to purchase a car due to necessity. I am pleased to the pushy salesman, who only care about their commission. However, my husband and I needed to purchase a car due to necessity. I am pleased to say that y experience with Hyundai was like no other. Our salesman, Aarron was/is unlike any salesman I've encountered. He actually cared about our needs and let us make our decision without any pressure or hard sell. He made our experience with Hyundai a very favorable one!! We are so happy with our purchase of two (2) Hyundai 2013 Veloster Turbo's. THANK YOU AARON!! :-) More
by EVIL1
Employees Worked With
Allan Capello, Jack Wolfanger
January 24, 2014
Our original intent is to look at our options of hybrids available. to our surprise, the sonata was amongst the top contender. we were comparing with Lexus, Toyota, ford, and Hyundai. In a matter of a we available. to our surprise, the sonata was amongst the top contender. we were comparing with Lexus, Toyota, ford, and Hyundai. In a matter of a week, we narrow the choices to Lexus and Hyundai. the only drawback we encountered on the Hyundai, was the passenger seat did not come with power adjustable seats. A feature that we wanted , so that my wife would be more comfortable to be in. We strongly was leaning towards the Lexus due to the comfort, options, and being prior owners of Lexus and the way it handles on the road. After much consideration, especially the warrantees, we decided to go with the Sonata. We are hoping that this is a good choice, being that we wanted a vehicle that we would keep for at least 10+ years. We still own a Lexus and in the next 5 years we would need to replace that one, whether another Lexus or Hyundai will now determine on the outcome of our new vehicle. so far we are very happy with the choice, but as like all things, time will tell. thanks, Stephen LL More
by stepen
Employees Worked With
main salesperson is ken smiley, Allan Capello, Ken Smiley, Jack Wolfanger
January 23, 2014
My overall experience was good. They were really friendly right when i got there and right away got started on looking at the cars and test driving. The customer service was really good from ken smiley, he w right when i got there and right away got started on looking at the cars and test driving. The customer service was really good from ken smiley, he was real friendly and helpful with choosing a car. I think i was too excited when buying a car though. I think the price I paid was a little higher than i really wanted to when i look back to it. I was looking to spend around 30-33000 but when i looked at the total price 37000. But everything else was great and I am happy with the car. More
by chaneyck
Employees Worked With
Allan Capello, Ken Smiley
January 22, 2014
I'd like to thank Service Advisor, Lyn Bagloy, for going above and beyond great customer service. She was very friendly, and welcoming. Her communication with me during, and after the service of my going above and beyond great customer service. She was very friendly, and welcoming. Her communication with me during, and after the service of my car was excellent. Many thanks again, Lyn! More
by Stellar_D
Employees Worked With
Lyn Bangloy
January 21, 2014
I want to give special recognition to Keoni, my service advisor. He has been looking after me and my car for years. It's a relief to have a reliable company I can trust. advisor. He has been looking after me and my car for years. It's a relief to have a reliable company I can trust. More
by Oceandancer
Employees Worked With
Miles Miller, Gina Kaneaiakala, Pomaika'i Kaili, Angie Ermitanio
January 20, 2014
Awesome easy car buying experience! Henry was very personable and friendly. Jack was great as well. I will definitely be recommending Tony Hyundai to my friends and family. Thanks for making my first personable and friendly. Jack was great as well. I will definitely be recommending Tony Hyundai to my friends and family. Thanks for making my first new car buying experience an easy and friendly one! More
by StephanieFLeigh
Employees Worked With
Allan Capello, Henry Murillo Jr., Jack Wolfanger
January 19, 2014
Excellent, Excellent, Excellent Customer Service!!!! Mr Smiley approach won us over the moment we made contact. I prayed about this for months and GOD sent him to us . The best time we ever had purchasing Smiley approach won us over the moment we made contact. I prayed about this for months and GOD sent him to us . The best time we ever had purchasing a car. Mr . Smiley is an ASSET to your company. Thank you all very much!! More
by Cas992
Employees Worked With
Ken Smiley, Ken Smiley
January 17, 2014
This is the third time I have dealt with the service department from this dealership, the first two were out of my control because I had the 3 month warranty from the Tony Group. The first time there wa department from this dealership, the first two were out of my control because I had the 3 month warranty from the Tony Group. The first time there was a bracket broken around my timing chain, at the time you could just hear the chain slapping around. They told me that they could not hear anything, and everything was perfectly fine, the noise was normal. They told me if for some reason I hear the noise again to bring the vehicle in. So the very next day I was there again, they finally diagnosed the problem as a Cam Phaser. They referred me to another dealership, because they didn't have the "parts". I took it to the dealership, and Ford diagnosed the problem immediately and were ready to get working. They just needed the approval from Tony Group. I waited 3 weeks, for a "answered phone call", (normal run around) and then I went straight to the Tony Manager. Somehow the phone call was immediate after that? So then Ford fixed this issue very quickly. I just recently got home from Tony Hyundai once again, with a brake problem. They told me they did a full diagnosis on the problem, and it sat outside the shop except for about 15 minutes, that's a fast full inspection. I have a warranty for everything, but they still charged me $75? So I take it straight to Maui Off-Road Center, right down the road. I tell them the problem, and he don't look at it, all he says is your ebrake is sticking. Engage, then disengage a few times, well its now fixed. This is just a typical run around, corrupt little business. If you don't have your vehicle then your renting one from them, you have a warranty, you still pay them somehow. I have no complaints from Tony Volkswagen, but Hyundai is pathetic. More
by lukejackson59
January 17, 2014
The car and servicing are very good but your batteries and your tire should be standardized and competitive or on warrantee. Nobody has your size batteries or your size tires and that's are real minus fo and your tire should be standardized and competitive or on warrantee. Nobody has your size batteries or your size tires and that's are real minus for you. I can't afford them. I changed 4 tires in less than 1-1/2 years, nearly $1000, possibly 5 tires but I told them to salvage it. The tires are like weak surgeons' gloves. I'm thinking maybe changing the make of the car and count it as an experience to learn by. More
by Wicket89
Employees Worked With
Todd Uyehara, Miles Miller
