Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tony Hyundai
Waipahu, HI
2,610 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,610 Reviews of Tony Hyundai
January 01, 2014
As always Todd and the service crew did an outstanding job in ensuring the all the requested and needed work was done in a timely and efficient manner. Again I give Todd and staff kudos for taking care of job in ensuring the all the requested and needed work was done in a timely and efficient manner. Again I give Todd and staff kudos for taking care of my vehicle and me. More
by jrweisgram
December 31, 2013
Buying a new car is not one of our favorite things to do (we had our last car for 8 years), but the awesome team at Tony Hyundai of Honolulu (Andrew Lee, Ryan Smolen, and Scot Robertson) made the experience (we had our last car for 8 years), but the awesome team at Tony Hyundai of Honolulu (Andrew Lee, Ryan Smolen, and Scot Robertson) made the experience a great one. The team was really friendly, courteous, and accommodating, and patiently helped us through the whole process. We're also happy that the Tony Group has a Hyundai dealership in town where we can get our car serviced. So convenient. Looking forward to enjoying many years with our new Hyundai Santa Fe! More
by rchun
December 31, 2013
I bought this vehicle using the Costco Auto program for the first time. I live on Maui and there is not a participating Costco dealer here. Ken Smiley and Allan Capello were very knowledgeable about the pr the first time. I live on Maui and there is not a participating Costco dealer here. Ken Smiley and Allan Capello were very knowledgeable about the program and the transaction took place without a hitch, even with everything having to be done over the phone or by mail. Overall an excellent buying experience. More
by johnodeb
Employees Worked With
Allan Capello, Ken Smiley
December 30, 2013
Mr. Churchill is very friendly and very helpful. He makes me feel that I want to come more often. I forgot to bring my coupon and he gave me the discount regardless. At the end when my van was ready he makes me feel that I want to come more often. I forgot to bring my coupon and he gave me the discount regardless. At the end when my van was ready he explained me what was done, then I paid for the service done and my van was waiting for me outside the waiting lobby. I highly recommend Mr.Churchill. More
by ekou808
Employees Worked With
Allan Capello, Miles Miller
December 29, 2013
Great experience. They understood what I wanted. It was easy. First time I had a great time buying a car. Negotiation went easy and smooth. I recommend this place. They were friendly and most of it they di easy. First time I had a great time buying a car. Negotiation went easy and smooth. I recommend this place. They were friendly and most of it they didn't waist my time going back to the manager. Manager came out to meet me. Great guy, I bought a Santa Fe sports great car. Scott was my sales person, he was very attentive and paid attention to what I ask . More
by Mangorun
December 27, 2013
In the past 7 years I have dealt positively with Keoni, Gina and Todd. This was my first and absolutely last experience with Thomas Churchill. He called my home at noon on Dec. 23 to tell me my car was Gina and Todd. This was my first and absolutely last experience with Thomas Churchill. He called my home at noon on Dec. 23 to tell me my car was ready and the shuttle driver would pick me up at my Halawa home at 1 pm. When 2 pm rolled around and no pick up, I called the service department. Ashley returned my call and said the driver was not answering her phone. At 2:40 pm I again called and spoke to Gina who said there must have been a mix up in communication becauseTrinity was in town and Gina could not tell me when I would be picked up. At 3:40 I received a call from Trinity who said she was unaware Thomas had called me about a pick up time. She said he is not in charge of making her shuttle schedule. If Thomas had just followed the proper procedure, I would not be writing to complain about his actions. Trinity arrived at 3:40 and we got to know each other quite well during our 90 minute ride back to Waipio. Traffic was a beast! However, I want to commend Trinity for her courteous safe driving, calmness after hearing what had happened, and all while she had a bad cold and cough. Trinity explained she doesn't answer her phone when customers are in the van, feeling like it would be discourteous. She is a delight and helped my Hyundai experience end on a positive note. Gina and Ashley extended their apologies also. I regret I could not rate a "5" for customer service and overall experience. I would like to know what action will be taken to help Thomas understand his role as a service advisor at your facility. Mahalo for letting me share my experience. More
by WGWAKE
Employees Worked With
Trinity, shuttle driver (Pomaika'i was out) and Ashley, cashier, Allan Capello, Miles Miller
December 24, 2013
The service was excellent and I love bringing my car in everytime I need too. Gina was very informative and helpful!! I would recommend this dealership to everyone I know!! everytime I need too. Gina was very informative and helpful!! I would recommend this dealership to everyone I know!! More
by localgerl77
Employees Worked With
gina, Gina Kaneaiakala
December 22, 2013
I like the interaction that took place with Lyn in getting my van serviced. Good day, good time, and finished the same day. Lloyd is very personable and informative about what has to be done and how getting my van serviced. Good day, good time, and finished the same day. Lloyd is very personable and informative about what has to be done and how long it will take. I really like the service I get. However, I do hate that narrow driveway from Beretania Street. More
by piianaia
Employees Worked With
Lyn Bangloy,Lloyd Sanborn Jr.
December 20, 2013
The service was very good. They investigated the issues I wanted reviewed; tested and gave me their input, advice and recommendations. Iarrived early. They handled me efficiently and finished the work in a r wanted reviewed; tested and gave me their input, advice and recommendations. Iarrived early. They handled me efficiently and finished the work in a reasonable time period. More
by txdriver
Employees Worked With
Lloyd Sanborn Jr.
