Tony Hyundai
Waipahu, HI
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2,610 Reviews of Tony Hyundai
When I placed an order of a cargo net, I made it clear to the customer service if someone could help me put the cargo net in my car. I was assured of that condition. At that time that I picked up my order, t the customer service if someone could help me put the cargo net in my car. I was assured of that condition. At that time that I picked up my order, there was actually negotiation installing the said order and I appreciate it so much that they assisted me in putting the cargo net. More
Very helpful. Love my new car! Very detail oriented and was able to answer allof my questions. Love the Hyundai warranties and how easy they are to understand. was able to answer allof my questions. Love the Hyundai warranties and how easy they are to understand. More
Very pleased with our car buying experience - from beginning to end! Jason was well informed, very professional, listened and respected our needs, and worked with us to finance a great car! beginning to end! Jason was well informed, very professional, listened and respected our needs, and worked with us to finance a great car! More
I appreciated the no-pressure sales at this dealership. I had visited the dealership the weekend before I purchased to look at the different models. The sales person was very helpful in showing me what was a had visited the dealership the weekend before I purchased to look at the different models. The sales person was very helpful in showing me what was available. When I wanted to wander around the lot and just check out the cars, the sales staff let me wander and take my time. When I was about to leave, Henry, the sales person helping me came out to say goodbye so I know he didn't forget about me. When I came back the following weekend, Henry was very helpful in showing me the different options of the model I wanted and I was able to select one. The entire staff that helped me were very pleasant and helpful and there was never any pressure to buy extras. They showed me what was available along with the price so I could make my decision based on both features and add'l cost. Overall it was a good experience. More
Gina is awesome. She always make sure my needs are met. Although I live in town I prefer to come here because of the great service. Gina is super friendly and such a warm person that's easy to talk to. She Although I live in town I prefer to come here because of the great service. Gina is super friendly and such a warm person that's easy to talk to. She even made a list and estimates of the extra things that my car needed to repair as optional. Just a great asset to this location and company. Also I like the free guest wifi to help time pass More
I had great service with Hyundai service. The staff is very friendly and the wait time was not too bad. I always bring my cars here for service. very friendly and the wait time was not too bad. I always bring my cars here for service. More
My previous car was a Hyundai Elantra 2009 and I purchased my car with the help and knowledge of Allan Capello. He gave us such good service that I decided to go back to Hyundai and see what a 201 purchased my car with the help and knowledge of Allan Capello. He gave us such good service that I decided to go back to Hyundai and see what a 2013 Elantra would look like and to check out the price and discount offered on a 2013. Allan referred me and my friend to Ken Smiley. Such a cute name that fit such a nice person. Mr. Smiley was so informative and gave us such good service as far as helping us go thru the process of purchasing a new 2013 car. My friend was also interested in the 2014 Tucson and made a good comment on the help and information given by Mr. Smiley and Mr. Kamakana. I did purchase the 2013 Elantra and told my sister if she is interested in a new car, please look into Hyundai. Also my friend is considering purchasing a new car thru Hyundai. More
I've already have established service for my sonata and have received great service each time. I thank Hyundai Honolulu for being able to service my vehicle even though my purchase was from the dealers and have received great service each time. I thank Hyundai Honolulu for being able to service my vehicle even though my purchase was from the dealership in Waipahu. Rodelyn & Lloyd have been provided excellent customer service all the time. I've used their shuttle service and the drivers have been great too. The car washes after each servicing is such a nice bonus.... Mahalo Nui Loa!!!! More
Jason was absolutely excellent to work with. As a single woman I felt totally intimidated shopping for a car , believing that the vultures would pounce upon me and totally rip me off. What a delightful sur woman I felt totally intimidated shopping for a car , believing that the vultures would pounce upon me and totally rip me off. What a delightful surprise and experience I had at Tony Hyundai. I told Jason my parameters and he respected them and we looked at cars within my budget. I was not pressured and I could ask any question I wanted without feeling stupid. Jason spent an extraordinary amount of time with me explaining how the car worked. etc. Additionally the finance manager was also terrific. Again, easy explanations and no hassle. I felt like a valued customer by everyone I came into contact with. Jason called me the next day to see how I liked the car and asked if I had additional questions. Without a doubt I would recommend Jason to my best friend or to anyone else who was looking for a car. Please keep up the excellent customer support. Thank you. More
On 02-06-14, I brought my 2013 Sonata in to fix a flat tire at about 11:00am. When I arrived, Lloyd Sanborn was the service advisor that helped me out. I explained that I had gotten a flat tire and didn't tire at about 11:00am. When I arrived, Lloyd Sanborn was the service advisor that helped me out. I explained that I had gotten a flat tire and didn't know whether it was able to be fixed with just a patch or if the tire would have to be replaced completely. I had just gotten off of work after working a 13 hour day. I needed to go home to get some sleep as I had to go to work again later that evening. Mr. Sanborn told me that they would not be able to take a look at my car until at least 2:00pm and so I asked to have a shuttle take me home and would come back later to get my car after it was fixed. I explained that I was really tired and had to go home to sleep, would wake up in the middle of my sleep to come back and get my car before the dealership closed. The shuttle took me home and the driver, Eddie, was very friendly and when I explained my situation, was very understanding and sympathetic. He dropped me off and about 10 minutes after I was dropped off, Mr. Sanborn called me to let me know that my tire just had a nail in it and would be able to be fixed with a patch and they would be completed within the next 10 minutes. I asked if he could ask Eddie to come back and pick me up to take me back to the dealership to get my car. Within 20 minutes, Eddie came back and took me back to the dealership. When I got there, Mr. Sanborn explained that the technician who serviced my car worked through his lunch and since he knew I had to go home to sleep to go back to work that night, asked the technician to work on my car first. I really appreciated the thoughfulness of Mr. Sanborn and the friendly service of Eddie. They both went out of their way to help me out and it's this kind of great service that makes me return to your dealership for all my service needs. Please extend my gratitude to both Eddie and Mr. Sanborn. More