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Tony Hyundai

Waipahu, HI

4.5
2,671 Reviews

94-1299 Ka Uka Boulevard

Waipahu, HI

96797

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2,671 Reviews of Tony Hyundai

July 12, 2024

Totally positive experience at Tony Hyundai. Ken Smiley could not have been more knowledgeable and helpful in explaining all of the cars features and answering my many many questions. More

by Newby Ionic buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Smiley
July 11, 2024

Their service department has always accommodated us for appointments and the turn around time is always fast. Everyone is very helpful and friendly. More

by Steph Ching
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taya - *****
July 11, 2024

The team was friendly and responsive. They listened to what I needed and were patient with the decision process. More

by tlnandrade
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia, Steve in sales
July 05, 2024

Awesome! Great service, friendly staff and well keep customer waiting area! Great Service Department Personnel! More

by tigerj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tay Viera 5 Star
Jul 09, 2024 -

Tony Hyundai responded

Aloha Tigerj2, Thank you so much for leaving us this nice review. Our guests are our top priority and we are happy to hear that you were satisfied with your experience! Mahalo, Tony Hyundai

July 04, 2024

They were very helpful especially Dennis Ferreira. Good people that listens to the consumer and their needs. More

by hawaiianstarz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pomaika'i Kaili, Dennis Ferreira, Steve Alaimo, Brandon Chadwell
Jul 06, 2024 -

Tony Hyundai responded

Aloha Hawaiianstarz, Thank you so much for leaving us this nice review. As always, our team works hard to take care of our guests, and we are happy to hear that you were pleased with your experience! Mahalo, Tony Hyundai

July 03, 2024

Yr svs dept needs to be more responsive! I’m very disappointed; they are too slow!! More

by Luiga001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheree Ann Dacuycuy
July 03, 2024

Excellent communication with agent for appointment and service need to be done on the car. More

by Kkpia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Yago
Jul 06, 2024 -

Tony Hyundai responded

Aloha Kkpia, Thank you very much for leaving us this nice review. Your positive feedback means a lot to our team as we continue to work hard to take care of our guests! Mahalo, Tony Hyundai

July 03, 2024

Tony Hyundai Waipio has a very professional staff: warm, welcoming, and focused on the customer. More

by brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Capello, Henry Murillo Jr., John Kato, Dennis Ferreira, Sean Charlston
Jul 06, 2024 -

Tony Hyundai responded

Aloha Brian, Thank you so much for taking the time to leave us this nice review. Our guests are our top priority and we are glad to hear that you received the top quality service you deserve! Mahalo, Tony Hyundai

July 01, 2024

Your customer service is exemplary. I liked the fact that your salesman, Blair Akana, treated me with genuine care and respect. He listened to my expectations of owning a new Santa Cr More

by Ka’a Kalaka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blair Akana
Jul 06, 2024 -

Tony Hyundai responded

Aloha Ka'a, We really appreciate you taking the time to leave us this wonderful review. Our guests are our top priority we strive to go above and beyond every time. We are happy to hear that you had such a great experience here with us! Mahalo, Tony Hyundai

June 27, 2024

Charged $200 for a at most $30 part. That markup is ridiculous. Quoted $150 charge to change 3 bulbs. $150 for 10 minutes of work is bad practice. Bulbs weren't even defective so I'm not More

by Al10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee #1 and #2
Jul 02, 2024 -

Tony Hyundai responded

Aloha Al10, Thank you for taking the time to let us know about your recent experience. We have forwarded your response to our management team to be addressed. Our advisors are trained to explain all services and charges upfront and only move forward once we receive guest approval. OEM parts are typically more expensive than aftermarket parts due to higher quality and reliability as your safety is our top priority. Should you wish to discuss further, please reach out to our Service Manager, Jarvell Jackson, at (808)679-3431 at your earliest convenience! Mahalo, Tony Hyundai

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