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Tony Hyundai

Waipahu, HI

4.5
2,671 Reviews

94-1299 Ka Uka Boulevard

Waipahu, HI

96797

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2,671 Reviews of Tony Hyundai

June 26, 2024

Helpful, not pushy, manager did what he can to provide help for customer. No upsell More

by dyagin808
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomas Longoria, sales manager...forgot his name
Jun 29, 2024 -

Tony Hyundai responded

Aloha Dyagin808, Thank you very much for leaving us this nice review. Your positive feedback means a lot to our team and we are happy to hear that you were satisfied with your experience! Mahalo, Tony Hyundai

June 26, 2024

Servicing at dealership is too expensive! Better to go elsewhere. Service manager helpful. Estimate questionable. More

by Average Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Yago
Jul 02, 2024 -

Tony Hyundai responded

Aloha Average Joe, Thank you for taking the time to leave us feedback from your last visit. We’re glad you found our Service Manager helpful, and if you would like a deeper understanding of your estimate, Jarvell would be happy to assist in explaining further. Should you choose to continue servicing your vehicle with us, our team of expert technicians will be here to ensure your vehicle’s safety! Mahalo, Tony Hyundai

June 25, 2024

Good customer service and shuttle service was on time. Car inspection was thorough and what I requested for was accomplished. More

by d.okazaki4853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Yago
Jun 29, 2024 -

Tony Hyundai responded

Aloha D.okazaki4853, We really appreciate you taking the time to leave us this nice review. Our guests are our top priority and we are happy to hear that you received the top quality service you deserve! Mahalo, Tony Hyundai

June 25, 2024

This dealership was very friendly, was able to answer all of our questions, and was willing to work with us on a trade in and having to come back to finish paperwork. I would recommend them to others. More

by rjwbones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sofia
Jun 29, 2024 -

Tony Hyundai responded

Aloha Rjwbones, Thank you so much for leaving us your kind words and recommendation. Our team strives to provide excellent service every time and we are happy to hear that you received the top quality service your deserve! Mahalo, Tony Hyundai

June 21, 2024

I waited 2 hrs for them to tell me they had to order the part and there was no coffee More

by Diane carter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dino Chou
Jul 02, 2024 -

Tony Hyundai responded

Aloha Diane, Thank you for taking the time to let us know about your recent experience. We sincerely apologize for the wait and we really appreciate your continued patience with us as we work hard to service our guests. If you would like to discuss your experience further, please reach out to our Service Manager, Jarvell Jackson, at (808)679-3431 at your earliest convenience. Mahalo, Tony Hyundai

June 17, 2024

Knowledgeable advisors always able to help out and answer any questions I have. Great customer service More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pomaika'i Kaili
Jun 20, 2024 -

Tony Hyundai responded

Aloha Dan, Thank you so much for leaving us this positive review. Your feedback means a lot to our team and we are very happy to hear that you were satisfied with your service! Mahalo, Tony Hyundai

June 17, 2024

My service agent Nicole was very friendly and efficient, explaining everything well. Will be back! More

by okanetreelmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Yago
Jun 20, 2024 -

Tony Hyundai responded

Aloha Okanetreelmk, Thank you so much for your positive feedback and continued loyalty. Your kind words truly mean a lot to our team and we are happy to hear that you were satisfied with your experience! Mahalo, Tony Hyundai

June 15, 2024

Salesman was informative. Service writer and service department was not informative at all. My car has been in the service department for almost a year and a half and problem More

by lanetalanb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Smiley, Pomaika'i Kaili
Jul 02, 2024 -

Tony Hyundai responded

Aloha lanetanb, We really appreciate you taking the time to let us know about your recent experience. We sincerely apologize for not meeting your expectations and, should you return to us in the future, we hope to do better in assisting you. We have forwarded your response to our Service Manager and will be addressing your concerns with the team. Mahalo, Tony Hyundai

June 14, 2024

Must train better. ..having customer wait for 1 hr. to be served. Lots of walk abouts, NO attention given to entering person. No visual area to go to be served & be rec More

by GINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Yago
Jul 02, 2024 -

Tony Hyundai responded

Aloha Ginger, Thank you for taking the time to let us know about your experience. We sincerely apologize for falling short on our service. Our guests are very important to us and we have forwarded your response to our management team to use for further internal training. Should you wish to discuss further, please reach out to our Service Manager, Jarvell Jackson, at (808)679-3431 at your earliest convenience. Mahalo, Tony Hyundai

June 13, 2024

I received a fabulous service. Looking for next service again and my next Car too. Thank you again. More

by Shyorchid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Yago
Jun 19, 2024 -

Tony Hyundai responded

Aloha Shyorchid, Thank you so much for your positive feedback and continued loyalty. As always, our team works hard to go above and beyond to take care of our guests, and we are happy to hear that you were satisfied with your experience! Mahalo, Tony Hyundai

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