Tony Hyundai

Charged $200 for a at most $30 part. That markup is ridiculous. Quoted $150 charge to change 3 bulbs. $150 for 10 minutes of work is bad practice. Bulbs weren't even defective so I'm not That markup is ridiculous. Quoted $150 charge to change 3 bulbs. $150 for 10 minutes of work is bad practice. Bulbs weren't even defective so I'm not sure how they came to the conclusion that they needed replacing. I told them the windshield fluid pump needed to be replaced but they insisted the problem was the reservoir. When they changed the reservoir the problem still existed. When they finally changed the pump the problem was fixed. Wouldn't give a discount or take care of the pump job even though they were wrong. When asking different people why the part cost so much no one had an explanation. Two people just shrugged with no explanation or said that is not my department. More

Helpful, not pushy, manager did what he can to provide help for customer. No upsell help for customer. No upsell More

Servicing at dealership is too expensive! Better to go elsewhere. Service manager helpful. Estimate questionable. Better to go elsewhere. Service manager helpful. Estimate questionable. More

Good customer service and shuttle service was on time. Car inspection was thorough and what I requested for was accomplished. Car inspection was thorough and what I requested for was accomplished. More

This dealership was very friendly, was able to answer all of our questions, and was willing to work with us on a trade in and having to come back to finish paperwork. I would recommend them to others. of our questions, and was willing to work with us on a trade in and having to come back to finish paperwork. I would recommend them to others. More

I waited 2 hrs for them to tell me they had to order the part and there was no coffee part and there was no coffee More

Knowledgeable advisors always able to help out and answer any questions I have. Great customer service any questions I have. Great customer service More

My service agent Nicole was very friendly and efficient, explaining everything well. Will be back! explaining everything well. Will be back! More

Salesman was informative. Service writer and service department was not informative at all. My car has been in the service department for almost a year and a half and problem Service writer and service department was not informative at all. My car has been in the service department for almost a year and a half and problem still not resolved. Service writer would tell us she'd contact us with updates but we'd have to call her for any updates. After picking up my car last Wednesday I couldn't drive my car my car around the dealership without the car stalling. Unsafe to drive it on the highway. This has been an issue with some other people I talked to. So in good faith I cannot recommend people to purchase a Hyundai from Tony Hyundai. More

Must train better. ..having customer wait for 1 hr. to be served. Lots of walk abouts, NO attention given to entering person. No visual area to go to be served & be rec ..having customer wait for 1 hr. to be served. Lots of walk abouts, NO attention given to entering person. No visual area to go to be served & be recognized. Miss new state inspection paper behind old one in visor. Didn't follow through an remove papers to be sure...Pressing on time customer took inspectors word, but found it in place that day..Had to rearrange schedule to return to have inspection next day...Would have been avoided, if willing to be attentive of good customer service More