
Tony Hyundai
Waipahu, HI
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2,636 Reviews of Tony Hyundai
Your customer service is exemplary. I liked the fact that your salesman, Blair Akana, treated me with genuine care and respect. He listened to my expectations of owning a new Santa Cr I liked the fact that your salesman, Blair Akana, treated me with genuine care and respect. He listened to my expectations of owning a new Santa Cruz truck, my financial limits and NOT ONCE did he “talk down” to me because I was a female shopping for a truck by myself! The financial manager (I don’t remember his name) was also very helpful and patient with me as he explained the finance aspect. I felt he gave me the best “deal” he could that both he and I were happy with. Overall, my experience shopping for a new truck was a pleasant experience. Yes, I had done my research regarding the Santa Cruz truck, gotten invaluable information from friends, and since I had been wanting a Santa Cruz truck for a couple of years, this wasn’t a spur of the moment purchase. I knew what I wanted and Tony Hyundai delivered! It was a win-win for all concerned!! More
Charged $200 for a at most $30 part. That markup is ridiculous. Quoted $150 charge to change 3 bulbs. $150 for 10 minutes of work is bad practice. Bulbs weren't even defective so I'm not That markup is ridiculous. Quoted $150 charge to change 3 bulbs. $150 for 10 minutes of work is bad practice. Bulbs weren't even defective so I'm not sure how they came to the conclusion that they needed replacing. I told them the windshield fluid pump needed to be replaced but they insisted the problem was the reservoir. When they changed the reservoir the problem still existed. When they finally changed the pump the problem was fixed. Wouldn't give a discount or take care of the pump job even though they were wrong. When asking different people why the part cost so much no one had an explanation. Two people just shrugged with no explanation or said that is not my department. More
This dealership was very friendly, was able to answer all of our questions, and was willing to work with us on a trade in and having to come back to finish paperwork. I would recommend them to others. of our questions, and was willing to work with us on a trade in and having to come back to finish paperwork. I would recommend them to others. More