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Tony Hyundai

Waipahu, HI

4.6
2,636 Reviews

94-1299 Ka Uka Boulevard

Waipahu, HI

96797

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2,636 Reviews of Tony Hyundai

July 03, 2024

Yr svs dept needs to be more responsive! I’m very disappointed; they are too slow!! More

by Luiga001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheree Ann Dacuycuy
July 03, 2024

Excellent communication with agent for appointment and service need to be done on the car. More

by Kkpia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Yago
Jul 06, 2024 -

Tony Hyundai responded

Aloha Kkpia, Thank you very much for leaving us this nice review. Your positive feedback means a lot to our team as we continue to work hard to take care of our guests! Mahalo, Tony Hyundai

July 03, 2024

Tony Hyundai Waipio has a very professional staff: warm, welcoming, and focused on the customer. More

by brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Capello, Henry Murillo Jr., John Kato, Dennis Ferreira, Sean Charlston
Jul 06, 2024 -

Tony Hyundai responded

Aloha Brian, Thank you so much for taking the time to leave us this nice review. Our guests are our top priority and we are glad to hear that you received the top quality service you deserve! Mahalo, Tony Hyundai

July 01, 2024

Your customer service is exemplary. I liked the fact that your salesman, Blair Akana, treated me with genuine care and respect. He listened to my expectations of owning a new Santa Cr More

by Ka’a Kalaka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blair Akana
Jul 06, 2024 -

Tony Hyundai responded

Aloha Ka'a, We really appreciate you taking the time to leave us this wonderful review. Our guests are our top priority we strive to go above and beyond every time. We are happy to hear that you had such a great experience here with us! Mahalo, Tony Hyundai

June 27, 2024

Charged $200 for a at most $30 part. That markup is ridiculous. Quoted $150 charge to change 3 bulbs. $150 for 10 minutes of work is bad practice. Bulbs weren't even defective so I'm not More

by Al10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee #1 and #2
Jul 02, 2024 -

Tony Hyundai responded

Aloha Al10, Thank you for taking the time to let us know about your recent experience. We have forwarded your response to our management team to be addressed. Our advisors are trained to explain all services and charges upfront and only move forward once we receive guest approval. OEM parts are typically more expensive than aftermarket parts due to higher quality and reliability as your safety is our top priority. Should you wish to discuss further, please reach out to our Service Manager, Jarvell Jackson, at (808)679-3431 at your earliest convenience! Mahalo, Tony Hyundai

June 26, 2024

Servicing at dealership is too expensive! Better to go elsewhere. Service manager helpful. Estimate questionable. More

by Average Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Yago
Jul 02, 2024 -

Tony Hyundai responded

Aloha Average Joe, Thank you for taking the time to leave us feedback from your last visit. We’re glad you found our Service Manager helpful, and if you would like a deeper understanding of your estimate, Jarvell would be happy to assist in explaining further. Should you choose to continue servicing your vehicle with us, our team of expert technicians will be here to ensure your vehicle’s safety! Mahalo, Tony Hyundai

June 26, 2024

Helpful, not pushy, manager did what he can to provide help for customer. No upsell More

by dyagin808
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomas Longoria, sales manager...forgot his name
Jun 29, 2024 -

Tony Hyundai responded

Aloha Dyagin808, Thank you very much for leaving us this nice review. Your positive feedback means a lot to our team and we are happy to hear that you were satisfied with your experience! Mahalo, Tony Hyundai

June 25, 2024

Good customer service and shuttle service was on time. Car inspection was thorough and what I requested for was accomplished. More

by d.okazaki4853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Yago
Jun 29, 2024 -

Tony Hyundai responded

Aloha D.okazaki4853, We really appreciate you taking the time to leave us this nice review. Our guests are our top priority and we are happy to hear that you received the top quality service you deserve! Mahalo, Tony Hyundai

June 25, 2024

This dealership was very friendly, was able to answer all of our questions, and was willing to work with us on a trade in and having to come back to finish paperwork. I would recommend them to others. More

by rjwbones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sofia
Jun 29, 2024 -

Tony Hyundai responded

Aloha Rjwbones, Thank you so much for leaving us your kind words and recommendation. Our team strives to provide excellent service every time and we are happy to hear that you received the top quality service your deserve! Mahalo, Tony Hyundai

June 21, 2024

I waited 2 hrs for them to tell me they had to order the part and there was no coffee More

by Diane carter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dino Chou
Jul 02, 2024 -

Tony Hyundai responded

Aloha Diane, Thank you for taking the time to let us know about your recent experience. We sincerely apologize for the wait and we really appreciate your continued patience with us as we work hard to service our guests. If you would like to discuss your experience further, please reach out to our Service Manager, Jarvell Jackson, at (808)679-3431 at your earliest convenience. Mahalo, Tony Hyundai

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