
Tom Wood Lexus
Indianapolis, IN
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1,180 Reviews of Tom Wood Lexus
I was able to drop off my vehicle and quickly be on my way in my loaner. What was going to be done to my car was explained thoroughly and left understanding what services would cost. Alexander was great t way in my loaner. What was going to be done to my car was explained thoroughly and left understanding what services would cost. Alexander was great to work with and made me feel I was valued as a Lexus customer. More
Brie just didn’t sell me a car, she sold me a process and why I should buy a car at Tom Wood Lexus. Then we looked at cars. She changed her schedule twice to accommodate mine. I saw where you rate with five why I should buy a car at Tom Wood Lexus. Then we looked at cars. She changed her schedule twice to accommodate mine. I saw where you rate with five stars; Brie is a 10 in my book. She is honest and answered all of my questions. By the way, she cares and that separates the good from the best. She is the BEST...! More
Greg Busche is a best employee for Tom Wood Lexus. He always does the good job whenever I need my car fixed and some friends that I know we’re all satisfied and thanks for his help. Mailou Humphries always does the good job whenever I need my car fixed and some friends that I know we’re all satisfied and thanks for his help. Mailou Humphries More
Everyone was very helpful. The staff was very helpful & informative. Our salesman Mike showed us all the features & how to use them. Casey the technology advisor,also was very h The staff was very helpful & informative. Our salesman Mike showed us all the features & how to use them. Casey the technology advisor,also was very helpful. More
Service Employees are friendly, helpful,and courteous. Service is excellent. Brienne and Steve mafe sure I became familiar with the car and its technology. Employees are friendly, helpful,and courteous. Service is excellent. Brienne and Steve mafe sure I became familiar with the car and its technology. Accommodations are clean and comfortable. More
Perfect My vehicle was on recall for a GPS issue. I had no problem scheduling an appointment and my service was completed in a timely, professional manner. My vehicle was on recall for a GPS issue. I had no problem scheduling an appointment and my service was completed in a timely, professional manner. More
Good service I have always received good service. It is timely and efficient. Cody is good about explaining the service that is needed and the cost. I generally fe I have always received good service. It is timely and efficient. Cody is good about explaining the service that is needed and the cost. I generally feel I receive a good value at the dealership. More
Service was great Everyone is always pleasant and professional and I love Shanan Willis. Brett was great also!!! The surrounding was friendly and updated with latest am Everyone is always pleasant and professional and I love Shanan Willis. Brett was great also!!! The surrounding was friendly and updated with latest amenities. Fantastic More
Tire replacement. Engine light evaluation Tires were in stock as promised. Work was performed in a timely manner. The check engine light problem was addressed as well. My service consultant w Tires were in stock as promised. Work was performed in a timely manner. The check engine light problem was addressed as well. My service consultant was very helpful and made sure all of my questions were answered. More
Easy in, easy out Very easy to make appointment and was in and out for 20k service in less that 1.5 hours, good price, nice lounge, nice bathroom Very easy to make appointment and was in and out for 20k service in less that 1.5 hours, good price, nice lounge, nice bathroom More