Tom Wood Lexus

Chris the service advisor was great to work with. He answered my questions and researched things for me as well. He answered my questions and researched things for me as well. More

I enjoy good customer service and Tom Wood Lexus always provides that to me. I can get in really quickly when my vehicle is having issues. I’ve worked with a few of there service advisors and each one has provides that to me. I can get in really quickly when my vehicle is having issues. I’ve worked with a few of there service advisors and each one has done an excellent job of communicating with me about my vehicle. More

Personal interaction and service were amazing as the entire transaction couldn’t have gone any better entire transaction couldn’t have gone any better More

Outstanding service. Everyone is very friendly and professional. The service advisors keep you well informed throughout your visit. Everyone is very friendly and professional. The service advisors keep you well informed throughout your visit. More

I bought my 2010 RX 350 from Tom Wood Lexus many years ago, I have never had Thank You, Tom Wood! better service anywhere. They listen intently to your needs and fulfill your needs quickly and efficien ago, I have never had Thank You, Tom Wood! better service anywhere. They listen intently to your needs and fulfill your needs quickly and efficiently. Dakota has been my service agent for quite a few years now, I would rate him as the BEST! He listens, and fulfills my cars services. Everyone there is Top Notch! More

schedule all services ahead of time still needed to wait over 25 min just to hear good to go. made sure they were drippping car off at house when done. address verified second time. only time I talk to over 25 min just to hear good to go. made sure they were drippping car off at house when done. address verified second time. only time I talk to a live person. Every other contact was via some form of either automated text which I could not respond to or emails to a person who never called me despite me asking several times. Calling to leave a message did not change anything. Four days later and only through email contact and re-verifying my address was my car delivered. This was approximately 10 days after dropping it off for what I was told a one day service. I would like to talk to the service manager I don’t know how to do that More

As always, the service at Tom Wood Lexus is exceptional. Everyone is always professional, courteous and extremely knowledgeable and helpful. We have been Lexus owners for years and can’t say enough about al Everyone is always professional, courteous and extremely knowledgeable and helpful. We have been Lexus owners for years and can’t say enough about all aspects of this dealership. I unreservedly highly recommend Tom Wood Lexus. More

The service is always excellent! Straightforward pricing for both purchases and service, they also offer loaners. Straightforward pricing for both purchases and service, they also offer loaners. More

I recently purchased a new RX 350 from Tom Wood Lexus. I worked with James Gamble as my salesperson and Jessie H. of their management staff. They were professional and conscientious on keeping me informed I worked with James Gamble as my salesperson and Jessie H. of their management staff. They were professional and conscientious on keeping me informed on my ordered vehicle. The entire process from ‘first visit and drive to the final purchasing process’ was seamless and a great experience. I would highly recommend you ask for James Gamble and Jessie if you are looking to purchase one of the fine Lexus products. Love my RX 350.! Thanks James and Jessie for making a sometimes unpleasant process a very smooth and good one! More

Got me right in and explained that the pvc pipe needed changing and let me know what the price was and took care of it changing and let me know what the price was and took care of it More