
Tom Wood Lexus
Indianapolis, IN
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1,200 Reviews of Tom Wood Lexus
In trying to schedule a check for tire pressure light coming on the person said I need to add air. Even though Manuel said it was faulty sensor. I insisted on appointment and an oil change. Arriving I w coming on the person said I need to add air. Even though Manuel said it was faulty sensor. I insisted on appointment and an oil change. Arriving I was only scheduled for oil change, I said I wanted sensors checked. The gentleman said it would be checked. After checking 2 sensors were bad and another going. He contacted Car Shield about covering repair. He got them to cover the repair and was so helpful. I give Adam 5 stars The 3 stars was for the way I was treated making the appointment (I felt like I was a dumb female and didn’t know what I was talking about). More
Your service department is terrible. Very disappointed went in for a rotation of tires and came out with a bunch more problems. Very sad. Very disappointed went in for a rotation of tires and came out with a bunch more problems. Very sad. More
I would like to recommend Dakota for being the greatest technician in the world for the year! He is a very considerate and kind person.and is always there to help his customers by listening to their issue technician in the world for the year! He is a very considerate and kind person.and is always there to help his customers by listening to their issues and make the best suggestions. Thank you so much! More
I have always been very happy with the services I received from the Tom Wood Lexus dealership when I would bring my 2014 Lexus in for service. I appreciate and value the relationship with Tom Wood Le received from the Tom Wood Lexus dealership when I would bring my 2014 Lexus in for service. I appreciate and value the relationship with Tom Wood Lexus. More
My service advisor was Corbin, and he was very thorough, professional, and kind. He made experience five star all the way!!!!! It was a very good experience at Tom Wood Lexus and I appreciate Corbin so much professional, and kind. He made experience five star all the way!!!!! It was a very good experience at Tom Wood Lexus and I appreciate Corbin so much for that! More
Received great service for the complementary 5K maintenance check up on my Lexus. I was at the dealership for about an hour. Relaxing lounge and friendly personnel who answered all of my questions maintenance check up on my Lexus. I was at the dealership for about an hour. Relaxing lounge and friendly personnel who answered all of my questions while I was there. More
Tom Wood is great to deal with and always professional and client focused. They have been my dealer for 20 plus years. My wife and I own two Lexus’ vehicles and client focused. They have been my dealer for 20 plus years. My wife and I own two Lexus’ vehicles More
My car had some electrical issues but Mike the services manager took care of me with urgency and great customer service. Because of it, I decided to buy another Lexus after my visit manager took care of me with urgency and great customer service. Because of it, I decided to buy another Lexus after my visit More