Tom Wood Lexus

Tom wood Lexus had an older vehicle that we were very interested in. We were directed to Katelyn and dealt directly with her on purchase of the vehicle. She was very quick to reply to us on her cellphone interested in. We were directed to Katelyn and dealt directly with her on purchase of the vehicle. She was very quick to reply to us on her cellphone via texts and calls. She made the purchase of the vehicle very smooth. She was very helpful getting the paperwork for the purchase of the vehicle. She was very professional. We would highly recommend Katelyn at Tom Wood Lexus. More

Service is always prompt and nd professional. Thanks to a great service team and i appreciate it. Thanks to a great service team and i appreciate it. More

The service department did a very detailed inspection on my Lexus RX350. Being an older vehicle it needed servicing on various issues. Liz Smith did an outstanding job in explaining each item that could cau my Lexus RX350. Being an older vehicle it needed servicing on various issues. Liz Smith did an outstanding job in explaining each item that could cause an issue in the short term and which items could be postponed and worked on in the future. Liz is an excellent customer service representative for Lexus and enjoyed working with her especially since she had the best interest for the customer. More

Great service. Terrific people. Glad I get a loaner. Katelyn and Sebastian are wonderful associates. Terrific people. Glad I get a loaner. Katelyn and Sebastian are wonderful associates. More

All good this visit. There was only 1 time when I needed new brakes and had to bring it back 2 times to get it right. There was only 1 time when I needed new brakes and had to bring it back 2 times to get it right. More

Very prompt and very detailed service. Had a loaner for me and kept me updated. Had a loaner for me and kept me updated. More

Shanan is an excellent Lexus customer service representative. I have been knowing her since she worked at the reception desk when I bought my first SC 400 years ago. She gives more than 100% to representative. I have been knowing her since she worked at the reception desk when I bought my first SC 400 years ago. She gives more than 100% to all of the Lexus customers I watch her plus the way she treats me is just wonderful. She does everything she can to make sure all is well. I give her kudos on this visit and every previous visit. She deserves any award for her service that Lexus has each year. More

The staff at Tom Wood Lexus always provide friendly and efficient service for both our vehicles. efficient service for both our vehicles. More

Lovely with lots of space and very clean and elegant the coffee machine is very nice coffee machine is very nice More

Greg is great! He has always been fair and a pleasure to work with. Highly recommended! He has always been fair and a pleasure to work with. Highly recommended! More