Tom Wood Lexus

Chris in the Tom Wood service department is OUTSTANDING! Great job and thank you very much! Great job and thank you very much! More

Was a pleasure working with Lexus and Tom Wood, everything is taken care of in a timely manner with pick up and delivery excellent and coordinating with Mika was a good experience. everything is taken care of in a timely manner with pick up and delivery excellent and coordinating with Mika was a good experience. More

Have been with Tom Wood Lexus for decades. They are the best for service and people!!! They are the best for service and people!!! More

Best service provider in town and sales person who worked with me his name is Noel he was was Awesome with me his name is Noel he was was Awesome More

Everyone was very professional and helpful I was able to get in for an appointment in under 24 hours. Only issue was the appointment lasted more than 3 hours and I was updated a couple of times early on, to get in for an appointment in under 24 hours. Only issue was the appointment lasted more than 3 hours and I was updated a couple of times early on, but I had to go ask the customer service for an update at about hour 3. The service rep was apologetic saying he was with another customer. Again overall I was very satisfied- just a little frustrated by lack of update when appointment went on longer than anticipated More

We were very pleased how Tom Wood and specifically Ryan Garland worked with us in trading in a vehicle we’d had multiple issues with since buying it in 2023. We received a very generous trade in offer aft Garland worked with us in trading in a vehicle we’d had multiple issues with since buying it in 2023. We received a very generous trade in offer after finding new vehicle we liked. The entire sales process was very efficient, and we were out the door with our new vehicle in less than 2 hours. More

Very nice experience. Very professional staff carrying about your experience. Glad I purchase from them. Very professional staff carrying about your experience. Glad I purchase from them. More

The people are friendly and it has a nice waiting area! No issues when I have been there for service and they all ways let you know what is going on with the car while it is in for service. No issues when I have been there for service and they all ways let you know what is going on with the car while it is in for service. More

Great service, look into my car in great details help me with my key fob that is having an issue. with my key fob that is having an issue. More

Had a good advisor Gregory. He was very thorough and took his time to communicate with me while having my car serviced. Great customer service. He was very thorough and took his time to communicate with me while having my car serviced. Great customer service. More