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Tom Wood Lexus

Indianapolis, IN

4.9
1,161 Reviews
Call Dealership (317) 580-6888
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4610 E 96th St

Indianapolis, IN

46240

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1,161 Reviews of Tom Wood Lexus

October 12, 2024

Shanan Willis is always a pleasure to work with when I need to have my RX 350 serviced at Tom Wood Lexus! She does a great job of providing guidance on which services are necessary ASAP and which can wait More

by JEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanan Willis
Report | Print
Oct 15, 2024 -

Tom Wood Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Shanan provides such excellent service and guidance at Tom Wood Lexus. We appreciate your recommendation and look forward to assisting with any future needs!

October 04, 2024

Clean, professional, welcoming, experienced, courteous, all the superlative adjectives one can imagine to make for a happy experience. More

by Smith.cyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan in Service.
Report | Print
Oct 04, 2024 -

Tom Wood Lexus responded

We're delighted to hear that your experience at Tom Wood Lexus was filled with all the positive attributes you mentioned! Thank you for sharing such a wonderful review. We look forward to welcoming you back in the future!

September 28, 2024

Terrific service department. Everyone is friendly and willing to go above and beyond the normal to serve. More

by Mrs. B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Dan of the service department , Betty Wills, Katelyn Stahl
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Sep 30, 2024 -

Tom Wood Lexus responded

Thank you for the kind words! We're delighted to hear that our service department at Tom Wood Lexus exceeded your expectations. We appreciate your support and look forward to serving you again!

September 25, 2024

Mike was knowledgeable and listened to what we wanted. We live our car and everyone involved in our purchase. More

by toni.dunning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Word
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Sep 25, 2024 -

Tom Wood Lexus responded

Thank you for sharing your experience! We're delighted to hear that Mike and the team at Tom Wood Lexus provided excellent service. Enjoy your new car, Toni!

September 20, 2024

Chris V coordinated new battery installation. Very pleased with this service appointment. Awesome! Highly recommend. More

by DeDe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Voivodas
Report | Print
Sep 20, 2024 -

Tom Wood Lexus responded

We're delighted to hear that Chris provided excellent service during your battery installation at Tom Wood Lexus. Thanks for the high recommendation!

September 19, 2024

Chris Voivodas met him and right away he was professional and presented with awesome customer service. Chris Voivodas made me feel so comfortable and instantly put a smile on my face. Service was the More

by myungjooyom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Voivodas
Report | Print
Sep 19, 2024 -

Tom Wood Lexus responded

We're delighted to hear that Chris provided you with such exceptional service at Tom Wood Lexus. Your recommendation means a lot to us, and we'll be sure to share your kind words with him! Thanks for choosing our team!

September 19, 2024

I can’t not express how happy I am with purchasing the Lexus from Logan Page and I can honestly say that I have met best sales person and would love to continue to have special relationships with Logan. More

by myungjooyom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Page
Report | Print
Sep 19, 2024 -

Tom Wood Lexus responded

Myungjooyom, we're delighted to hear that Logan made your experience at Tom Wood Lexus so memorable. Thank you for sharing such kind words! Enjoy your new Lexus!

September 19, 2024

Awesome Lexus dealer ! ! Very nice service reps! Aoerall a pleasant experience! I would highly recommend Tom Wood Lexus 😀 More

by Jmice717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanan Jackson
Report | Print
Sep 19, 2024 -

Tom Wood Lexus responded

Thank you for the high praise! We're delighted to hear that our service reps made your experience at Tom Wood Lexus a pleasant one. We appreciate your recommendation and look forward to serving you again!

September 11, 2024

Tom Wood Lexus has an outstanding service department Daniel was so friendly and kept me updated with services being done. Highly recommend Tom Wood and his service department More

by Hartshorne2791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel. Service department
Report | Print
Sep 12, 2024 -

Tom Wood Lexus responded

Thank you for the high recommendation! We're delighted to hear that Daniel and our service department at Tom Wood Lexus provided such excellent care. We appreciate your support!

September 10, 2024

Can't say enough about the prompt service department and the good communication with the car owner. Constant updates while my car was being serviced. More

by LeaLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service department. Very prompt and communicative in responding.
Report | Print
Sep 10, 2024 -

Tom Wood Lexus responded

LeaLee, we're delighted to hear you appreciated the prompt service and communication from our team at Tom Wood Lexus. Thanks for sharing your experience!

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