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Tom Wood Lexus

Indianapolis, IN

4.9
1,174 Reviews
Call Dealership (317) 580-6888
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4610 E 96th St

Indianapolis, IN

46240

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1,174 Reviews of Tom Wood Lexus

October 23, 2024

Ask for Gregory in the service department, he’s awesome! They were able to get me in with Little to none notice and great job! More

by Chi Chi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service
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Oct 23, 2024 -

Tom Wood Lexus responded

We're delighted to hear that Gregory and the service team at Tom Wood Lexus were able to accommodate you on short notice. Thank you for sharing your experience, and we look forward to serving you again!

October 17, 2024

Outstanding customer service. Especially from my consultant Corey Thingelstad. One of the best car-buying experiences I have ever had. The car is excellent, by the way. More

by johnhhalljr2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Thingelstad
Report | Print
Oct 17, 2024 -

Tom Wood Lexus responded

John, we're delighted to hear that Corey provided you with an outstanding car-buying experience at Tom Wood Lexus. Enjoy your excellent new ride!

October 14, 2024

Great service & great customer service. Adam is great and working with Dakota is always AMAZING! The loyalty rewards are a nice bonus! More

by MWiley12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam in the Service Department
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Oct 16, 2024 -

Tom Wood Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that Adam and Dakota provided amazing service at Tom Wood Lexus. Enjoy those loyalty rewards, and we look forward to seeing you again soon!

October 12, 2024

Shanan Willis is always a pleasure to work with when I need to have my RX 350 serviced at Tom Wood Lexus! She does a great job of providing guidance on which services are necessary ASAP and which can wait More

by JEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanan Willis
Report | Print
Oct 15, 2024 -

Tom Wood Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Shanan provides such excellent service and guidance at Tom Wood Lexus. We appreciate your recommendation and look forward to assisting with any future needs!

October 04, 2024

Clean, professional, welcoming, experienced, courteous, all the superlative adjectives one can imagine to make for a happy experience. More

by Smith.cyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan in Service.
Report | Print
Oct 04, 2024 -

Tom Wood Lexus responded

We're delighted to hear that your experience at Tom Wood Lexus was filled with all the positive attributes you mentioned! Thank you for sharing such a wonderful review. We look forward to welcoming you back in the future!

September 28, 2024

Terrific service department. Everyone is friendly and willing to go above and beyond the normal to serve. More

by Mrs. B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Dan of the service department , Betty Wills, Katelyn Stahl
Report | Print
Sep 30, 2024 -

Tom Wood Lexus responded

Thank you for the kind words! We're delighted to hear that our service department at Tom Wood Lexus exceeded your expectations. We appreciate your support and look forward to serving you again!

September 25, 2024

Mike was knowledgeable and listened to what we wanted. We live our car and everyone involved in our purchase. More

by toni.dunning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Word
Report | Print
Sep 25, 2024 -

Tom Wood Lexus responded

Thank you for sharing your experience! We're delighted to hear that Mike and the team at Tom Wood Lexus provided excellent service. Enjoy your new car, Toni!

September 20, 2024

Chris V coordinated new battery installation. Very pleased with this service appointment. Awesome! Highly recommend. More

by DeDe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Voivodas
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Sep 20, 2024 -

Tom Wood Lexus responded

We're delighted to hear that Chris provided excellent service during your battery installation at Tom Wood Lexus. Thanks for the high recommendation!

September 19, 2024

Chris Voivodas met him and right away he was professional and presented with awesome customer service. Chris Voivodas made me feel so comfortable and instantly put a smile on my face. Service was the More

by myungjooyom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Voivodas
Report | Print
Sep 19, 2024 -

Tom Wood Lexus responded

We're delighted to hear that Chris provided you with such exceptional service at Tom Wood Lexus. Your recommendation means a lot to us, and we'll be sure to share your kind words with him! Thanks for choosing our team!

September 19, 2024

I can’t not express how happy I am with purchasing the Lexus from Logan Page and I can honestly say that I have met best sales person and would love to continue to have special relationships with Logan. More

by myungjooyom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Page
Report | Print
Sep 19, 2024 -

Tom Wood Lexus responded

Myungjooyom, we're delighted to hear that Logan made your experience at Tom Wood Lexus so memorable. Thank you for sharing such kind words! Enjoy your new Lexus!

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