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Tom Wood Lexus

Indianapolis, IN

4.9
1,168 Reviews

4610 E 96th St

Indianapolis, IN

46240

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1,168 Reviews of Tom Wood Lexus

September 25, 2024

Mike was knowledgeable and listened to what we wanted. We live our car and everyone involved in our purchase. More

by toni.dunning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Word
Sep 25, 2024 -

Tom Wood Lexus responded

Thank you for sharing your experience! We're delighted to hear that Mike and the team at Tom Wood Lexus provided excellent service. Enjoy your new car, Toni!

September 20, 2024

Chris V coordinated new battery installation. Very pleased with this service appointment. Awesome! Highly recommend. More

by DeDe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Voivodas
Sep 20, 2024 -

Tom Wood Lexus responded

We're delighted to hear that Chris provided excellent service during your battery installation at Tom Wood Lexus. Thanks for the high recommendation!

September 19, 2024

Chris Voivodas met him and right away he was professional and presented with awesome customer service. Chris Voivodas made me feel so comfortable and instantly put a smile on my face. Service was the More

by myungjooyom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Voivodas
Sep 19, 2024 -

Tom Wood Lexus responded

We're delighted to hear that Chris provided you with such exceptional service at Tom Wood Lexus. Your recommendation means a lot to us, and we'll be sure to share your kind words with him! Thanks for choosing our team!

September 19, 2024

I can’t not express how happy I am with purchasing the Lexus from Logan Page and I can honestly say that I have met best sales person and would love to continue to have special relationships with Logan. More

by myungjooyom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Page
Sep 19, 2024 -

Tom Wood Lexus responded

Myungjooyom, we're delighted to hear that Logan made your experience at Tom Wood Lexus so memorable. Thank you for sharing such kind words! Enjoy your new Lexus!

September 19, 2024

Awesome Lexus dealer ! ! Very nice service reps! Aoerall a pleasant experience! I would highly recommend Tom Wood Lexus 😀 More

by Jmice717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanan Jackson
Sep 19, 2024 -

Tom Wood Lexus responded

Thank you for the high praise! We're delighted to hear that our service reps made your experience at Tom Wood Lexus a pleasant one. We appreciate your recommendation and look forward to serving you again!

September 11, 2024

Tom Wood Lexus has an outstanding service department Daniel was so friendly and kept me updated with services being done. Highly recommend Tom Wood and his service department More

by Hartshorne2791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel. Service department
Sep 12, 2024 -

Tom Wood Lexus responded

Thank you for the high recommendation! We're delighted to hear that Daniel and our service department at Tom Wood Lexus provided such excellent care. We appreciate your support!

September 10, 2024

Can't say enough about the prompt service department and the good communication with the car owner. Constant updates while my car was being serviced. More

by LeaLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service department. Very prompt and communicative in responding.
Sep 10, 2024 -

Tom Wood Lexus responded

LeaLee, we're delighted to hear you appreciated the prompt service and communication from our team at Tom Wood Lexus. Thanks for sharing your experience!

September 08, 2024

Good service. Courteous attendants. Solved our problem and got a loner while being serviced. Love our Lexus More

by Rhsdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 10, 2024 -

Tom Wood Lexus responded

Thank you for the positive feedback! We're glad to hear our team at Tom Wood Lexus provided good service and a smooth experience. Enjoy your Lexus!

September 05, 2024

Excellent service super nice & helpful people. I am always updated on progress of my service. Appreciate the loaner car option More

by Jdinwiddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Voivodas
Sep 06, 2024 -

Tom Wood Lexus responded

Jdinwiddie, we're delighted to hear you had an excellent experience with our team at Tom Wood Lexus. Thanks for highlighting the service updates and loaner car option!

August 29, 2024

Shannon has been my service advisor for many moons💫 You know you’re in good hands at Tom Wood Lexus. I appreciate the top notch service and friendliness from shanan thanks💚 More

by 350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanan
Aug 29, 2024 -

Tom Wood Lexus responded

Thank you for your loyalty and kind words! We're delighted to hear that Shannon has consistently provided top-notch service at Tom Wood Lexus. We appreciate your support!