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Tom Wood Lexus
Indianapolis, IN
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1,174 Reviews of Tom Wood Lexus
Little trouble getting details of itemized diagnostics — so only got part of work done. Technology fail and communication not the greatest this time. Had prior good experience but left feeling value of so only got part of work done. Technology fail and communication not the greatest this time. Had prior good experience but left feeling value of service for price was poor. Prices extremely high. Worked with three different people. Loaner was convenient and appreciated . More
Love come to Tomwoodlexusthey do Very nice good job and quickly and , time do car , dealerships gave you car free no charge , thank you Tom wood Lexus quickly and , time do car , dealerships gave you car free no charge , thank you Tom wood Lexus More
My first Luxury vehicle/SUV.Sales person was great , and I didn’t get shuffled around to different people to close the deal!Great place to go if you want a Lexus! I didn’t get shuffled around to different people to close the deal!Great place to go if you want a Lexus! More
Staff are very friendly and helpful. I feel very comfortable dealing with them. Location is convenient. The service department was a great help and work done in a timely manner. comfortable dealing with them. Location is convenient. The service department was a great help and work done in a timely manner. More
I was able to drop off my vehicle and quickly be on my way in my loaner. What was going to be done to my car was explained thoroughly and left understanding what services would cost. Alexander was great t way in my loaner. What was going to be done to my car was explained thoroughly and left understanding what services would cost. Alexander was great to work with and made me feel I was valued as a Lexus customer. More
Brie just didn’t sell me a car, she sold me a process and why I should buy a car at Tom Wood Lexus. Then we looked at cars. She changed her schedule twice to accommodate mine. I saw where you rate with five why I should buy a car at Tom Wood Lexus. Then we looked at cars. She changed her schedule twice to accommodate mine. I saw where you rate with five stars; Brie is a 10 in my book. She is honest and answered all of my questions. By the way, she cares and that separates the good from the best. She is the BEST...! More
Greg Busche is a best employee for Tom Wood Lexus. He always does the good job whenever I need my car fixed and some friends that I know we’re all satisfied and thanks for his help. Mailou Humphries always does the good job whenever I need my car fixed and some friends that I know we’re all satisfied and thanks for his help. Mailou Humphries More
Everyone was very helpful. The staff was very helpful & informative. Our salesman Mike showed us all the features & how to use them. Casey the technology advisor,also was very h The staff was very helpful & informative. Our salesman Mike showed us all the features & how to use them. Casey the technology advisor,also was very helpful. More
Service Employees are friendly, helpful,and courteous. Service is excellent. Brienne and Steve mafe sure I became familiar with the car and its technology. Employees are friendly, helpful,and courteous. Service is excellent. Brienne and Steve mafe sure I became familiar with the car and its technology. Accommodations are clean and comfortable. More
Perfect My vehicle was on recall for a GPS issue. I had no problem scheduling an appointment and my service was completed in a timely, professional manner. My vehicle was on recall for a GPS issue. I had no problem scheduling an appointment and my service was completed in a timely, professional manner. More