Tom Wood Lexus

If I could give 7 stars I would. Their word is good. They were very courteous . I look forward to dealing with them again. We have complete trust in this dealership. It's not just about making a sale They were very courteous . I look forward to dealing with them again. We have complete trust in this dealership. It's not just about making a sale with them It's to make you a satisfied customer More

SRS air bag issue They seemed to find the sensor under the seat is over sensitive and reset it to standards. This should have been done when called the first time inst They seemed to find the sensor under the seat is over sensitive and reset it to standards. This should have been done when called the first time instead of telling my wife “it’s ok to drive with it on”. That would be warning message, hazard light and icon light on dash. They also sent me a notice about servicing my vehicle the next day and could have had all this done with one visit. I would have thought the service writer would have been able to see the record when dropped off for SRS problem? Another visit is now in order but not sure when we will drop off? More

Service department and personnel were very nice and helpful. Great job Waiting area was comfortable clean and inviting. The time in the appointment was exactly as predicted helpful. Great job Waiting area was comfortable clean and inviting. The time in the appointment was exactly as predicted More

Had my LS in for service and was treated with friendly reception and a short wait and coffee in the stylish lounge. My advisor, Alex, was prompt, and made sure all my questions were answered and what to reception and a short wait and coffee in the stylish lounge. My advisor, Alex, was prompt, and made sure all my questions were answered and what to expect.. My car was perfect and washed upon return. Highly recommended! More

Love that Lexus comes to your home and picks up your car and leaves u another one!! What service!! The driver was very friendly and even showed me things about my car that I wasn’t aware of. I think his na and leaves u another one!! What service!! The driver was very friendly and even showed me things about my car that I wasn’t aware of. I think his name was Eddy More

I was very happy working with Robert Young and Steve Card.. Mr Young communicated with me by text several times before I made my purchas. I appreciated his opinions. I felt both Mr Young and Mr Card h Card.. Mr Young communicated with me by text several times before I made my purchas. I appreciated his opinions. I felt both Mr Young and Mr Card had my best interest at heart. Thank you!! More

Little trouble getting details of itemized diagnostics — so only got part of work done. Technology fail and communication not the greatest this time. Had prior good experience but left feeling value of so only got part of work done. Technology fail and communication not the greatest this time. Had prior good experience but left feeling value of service for price was poor. Prices extremely high. Worked with three different people. Loaner was convenient and appreciated . More

Love come to Tomwoodlexusthey do Very nice good job and quickly and , time do car , dealerships gave you car free no charge , thank you Tom wood Lexus quickly and , time do car , dealerships gave you car free no charge , thank you Tom wood Lexus More

My first Luxury vehicle/SUV.Sales person was great , and I didn’t get shuffled around to different people to close the deal!Great place to go if you want a Lexus! I didn’t get shuffled around to different people to close the deal!Great place to go if you want a Lexus! More

Staff are very friendly and helpful. I feel very comfortable dealing with them. Location is convenient. The service department was a great help and work done in a timely manner. comfortable dealing with them. Location is convenient. The service department was a great help and work done in a timely manner. More