
Tom Wood Lexus
Indianapolis, IN
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1,180 Reviews of Tom Wood Lexus
Greg took care of me despite his family emergency. He made sure my Lexus was serviced in less than 24 hours. And he got me a loaner too. He's great! made sure my Lexus was serviced in less than 24 hours. And he got me a loaner too. He's great! More
Great buying experience. Worked with Brie and she made it very pleasant. Nice facility. Love my new to me GX460 CPO. Worry free with the CPO warranty. very pleasant. Nice facility. Love my new to me GX460 CPO. Worry free with the CPO warranty. More
After having established a relationship with many in the Tom Wood family over the past 2+yrs, I can tell you there is no other service center I'd rather take my vehicle needs to have diagnosed and resolved. Tom Wood family over the past 2+yrs, I can tell you there is no other service center I'd rather take my vehicle needs to have diagnosed and resolved. From the time you arrive, you instantly know you made the right decision, and you're home. I encourage you to find out for yourself. Because whether it be my advisor Alex, or one of the many others there, rest assured you will always be taken care of. More
I had a pre purchase inspection and they did an excellent job. They provided a detailed analysis of the vehicle and potential issues. Dakota provided excellent communication throughout the process. job. They provided a detailed analysis of the vehicle and potential issues. Dakota provided excellent communication throughout the process. More
This dealership makes hard to do business with them! Dropped the ball in handing off from the internet quotes to the sales area. The sales person did a good job but had to back fill all the informatio Dropped the ball in handing off from the internet quotes to the sales area. The sales person did a good job but had to back fill all the information to replicate what was quoted. Went to sign docs and give them a check and had tp spend More
Brett Sullivan is the best service rep I have ever had. He asks the right questions. He is very thorough and makes sure you are happy. He asks the right questions. He is very thorough and makes sure you are happy. More
Our overall experience was great. Our salesperson was great. He was patient with our questions and took the time to show us different options. The technology specialist was very helpful and friendly. great. He was patient with our questions and took the time to show us different options. The technology specialist was very helpful and friendly. More
Excellent service all around. Scheduling, consultation, timeliness, cost. Waiting area, cleanliness of restroom, snacks and coffee selection, area to work while waiting on vehicle all excellent. timeliness, cost. Waiting area, cleanliness of restroom, snacks and coffee selection, area to work while waiting on vehicle all excellent. More
Tom Wood is the perfect example of The Lexus Experience Comfortable lounge with convenient amenities if you choose to wait fir your vehicle to be serviced. Pickup and delivery of your vehicle if you choose Comfortable lounge with convenient amenities if you choose to wait fir your vehicle to be serviced. Pickup and delivery of your vehicle if you choose. Drop off and pickup all done inside, out of the weather by courteous and well trained service specialists. Great place to do business with no haggling on price of cars offered for sale. Nearly 20 years of working with Tom Wood Lexus because they are excellent at selling and servicing my cars. More
Lexus GX service event Outstanding service, very professional and courteous service representative. Fantastic facility. Vehicle was serviced, cleaned, and ready for return Outstanding service, very professional and courteous service representative. Fantastic facility. Vehicle was serviced, cleaned, and ready for return in under 2 hours!!! Sam Shobe is an excellent service rep. More