Tom Wood Lexus

routiine service Have been using since 2006 and also Tom Wood VW. This visit took care of my routine service and also found some non-routine problems. Have been using since 2006 and also Tom Wood VW. This visit took care of my routine service and also found some non-routine problems. More

Excellent service. Shanan was great! The ability to get in and out quickly when taking the vehicle in and when picking it up is really important and that certainly happened this time. Additionally they co in and out quickly when taking the vehicle in and when picking it up is really important and that certainly happened this time. Additionally they completed all repairs in a timely manner so I could get the vehicle back in time for a crucial trip. More

When I had to bring my car back a day after it was serviced because a tail light had suddenly gone out, Sam got me in and out in under 15 minutes and I was extremely pleased. serviced because a tail light had suddenly gone out, Sam got me in and out in under 15 minutes and I was extremely pleased. More

I have been dealing with Erin since 2011 and she has always been courteous, professional and does a great job listening to the customer. I’m always informed of possible upcoming issues with my vehicle a always been courteous, professional and does a great job listening to the customer. I’m always informed of possible upcoming issues with my vehicle and not pushed or forced to have something done that is not required. I have the utmost trust in her opinion. She is a keeper!! More

My service lasted a little longer than anticipated bc my brake pads needed replacement. I was updated frequently by Cory on the progress of my vehicle and why things were taking longer than we had anticipat brake pads needed replacement. I was updated frequently by Cory on the progress of my vehicle and why things were taking longer than we had anticipated. He also made sure there was nothing I needed. More

My first experience with the service department could not have been any better. Did a 45,000 mile check up immediately without an appointment. Wonderful have been any better. Did a 45,000 mile check up immediately without an appointment. Wonderful More

Was a wonderful experience. Got a great deal and a fantastic car. Everybody was accommodating. The salesman Ryan Garland did a very professional job. I will probably come back for my next car. fantastic car. Everybody was accommodating. The salesman Ryan Garland did a very professional job. I will probably come back for my next car. More

I had my RX350 in for its 20,000 mile service. Excellent service from making my appointment to the return of my vehicle. Bonus is they picked up my vehicle, left me a loaner and returned mine, no need for service from making my appointment to the return of my vehicle. Bonus is they picked up my vehicle, left me a loaner and returned mine, no need for me to take time to go to the dealership! More

battery would not start the car at a shopping center. Car was towed to dealership and determination was made that the battery needed replacing. New battery was installed. All people at the dealership we Car was towed to dealership and determination was made that the battery needed replacing. New battery was installed. All people at the dealership were friendly and helpful. The experience was very positive. Thank you. More

We had a great experience with Michael Word who went above expectations from beginning to end. We are very likely to be long time customers. above expectations from beginning to end. We are very likely to be long time customers. More