
Tom Wood Lexus
Indianapolis, IN
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1,180 Reviews of Tom Wood Lexus
Required warranty maintenance Service was outstanding from beginning of making the appointment to the person picking up our Lexus right through to the person returning our freshly Service was outstanding from beginning of making the appointment to the person picking up our Lexus right through to the person returning our freshly washed and cleaned car when the service was completed. More
Great service department. I’m pleased with all phases of the process. I enjoy waiting for quick routine maintenance in a very nicely appointed waiting area. the process. I enjoy waiting for quick routine maintenance in a very nicely appointed waiting area. More
This is and always has been a five star dealership. I also use Tom Wood Volvo. Same experience. All customers are treated with great respect and service. also use Tom Wood Volvo. Same experience. All customers are treated with great respect and service. More
My recent purchase of a 2020 Lexus RC 350 was a pleasant experience. The dealership, Tom Wood Lexus , is comfortable, welcoming and most importantly well staffed. My knowledgeable salesman , Joe Brumfield h experience. The dealership, Tom Wood Lexus , is comfortable, welcoming and most importantly well staffed. My knowledgeable salesman , Joe Brumfield helped me make my decision and handled all of the purchase process. I will definitely recommend Tom Wood Lexus based on my experience. More
Excellent service at Tom Wood Lexus with Zachary Soutendijk! We came in to look for a new Lexus, as our lease was about to expire, and met Zachary Soutendijk, who ended up taking care of us. He was so knowledge We came in to look for a new Lexus, as our lease was about to expire, and met Zachary Soutendijk, who ended up taking care of us. He was so knowledgeable, and went over everything with us, and helped us pick out the Lexus we wanted. He was wonderful to work with. After we decided on the Lexus we wanted, he had everything ready for us, and we were able to do the paperwork quickly, and were on our way with our new vehicle! I would recommend Zachary to anyone that is looking for a new Lexus. He's great! More
Great service always consistent. My advisor Greg always ready for me any time I need Servise. For sure will buy another le yes because if the great Servise! ready for me any time I need Servise. For sure will buy another le yes because if the great Servise! More
routiine service Have been using since 2006 and also Tom Wood VW. This visit took care of my routine service and also found some non-routine problems. Have been using since 2006 and also Tom Wood VW. This visit took care of my routine service and also found some non-routine problems. More
Excellent service. Shanan was great! The ability to get in and out quickly when taking the vehicle in and when picking it up is really important and that certainly happened this time. Additionally they co in and out quickly when taking the vehicle in and when picking it up is really important and that certainly happened this time. Additionally they completed all repairs in a timely manner so I could get the vehicle back in time for a crucial trip. More
When I had to bring my car back a day after it was serviced because a tail light had suddenly gone out, Sam got me in and out in under 15 minutes and I was extremely pleased. serviced because a tail light had suddenly gone out, Sam got me in and out in under 15 minutes and I was extremely pleased. More
I have been dealing with Erin since 2011 and she has always been courteous, professional and does a great job listening to the customer. I’m always informed of possible upcoming issues with my vehicle a always been courteous, professional and does a great job listening to the customer. I’m always informed of possible upcoming issues with my vehicle and not pushed or forced to have something done that is not required. I have the utmost trust in her opinion. She is a keeper!! More