
Tom Wood Lexus
Indianapolis, IN
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1,188 Reviews of Tom Wood Lexus
Long time Tom Wood customer. Work is always explained and costs are clearly outlined. Service techs never suggest unnecessary work. 2004 LS430 has 200K miles and runs like the day I purchased it. and costs are clearly outlined. Service techs never suggest unnecessary work. 2004 LS430 has 200K miles and runs like the day I purchased it. More
We were helped immediately and frequently updated on the progress of the service requested. Cody Shuler the customer representative was very knowledgeable and explained everything to us. progress of the service requested. Cody Shuler the customer representative was very knowledgeable and explained everything to us. More
I will always be a proud Lexus owner! Their service dept is second to none. They are always very professional and never have I experienced anybody with a bad attitude. Keep up the good wrk. is second to none. They are always very professional and never have I experienced anybody with a bad attitude. Keep up the good wrk. More
Service good, and consistent as always I know the dealership is working with a skeleton crew given the circumstances, and performed well. Communication was a bit less consistent than usual I know the dealership is working with a skeleton crew given the circumstances, and performed well. Communication was a bit less consistent than usual, but understandable. Brett did a good job! More
Service department was on time in picking up car and providing a vehicle. This was first service basic oil change and inspection was timely and vehicle was delivered back to our home ahead of schedule providing a vehicle. This was first service basic oil change and inspection was timely and vehicle was delivered back to our home ahead of schedule 👍 overall 5 star. More
Replaced dangerous air bag. Scheduling was prompt and easy. Free loaner was a nice car that they hsd ready to go for me. Vehicle examination with recommendations was quite helpful, too. easy. Free loaner was a nice car that they hsd ready to go for me. Vehicle examination with recommendations was quite helpful, too. More
I had a wonderful experience during my most recent service visit. I would highly recommend them if you ever need to have service. They really take care of you! service visit. I would highly recommend them if you ever need to have service. They really take care of you! More