Tom Wood Lexus

Very professional did not waste time let me know exactly what was going to happen and how long it would take everything happened as they laid it out what was going to happen and how long it would take everything happened as they laid it out More

For the first time I used the Tom Wood pick up service and it was outstanding. In the past I would drive to indpls for my service but given the conditions today I though I would try it. If you don’t fee and it was outstanding. In the past I would drive to indpls for my service but given the conditions today I though I would try it. If you don’t feel safe taking your vehicle in use the pick up service. More

Our first experience with Lexus was one we were definitely pleased with! Jacelyn sorry if misspelled, was an absolute plus to us! Very informative, very personable, very patient. Very happy with t definitely pleased with! Jacelyn sorry if misspelled, was an absolute plus to us! Very informative, very personable, very patient. Very happy with the outcome. More

First visit - took my Toyota Land Cruiser there in hopes of better service than Tom Wood Toyota. I talked to Dakota and Shannan. They seem professional and helpful. I feel like they will stand behind the of better service than Tom Wood Toyota. I talked to Dakota and Shannan. They seem professional and helpful. I feel like they will stand behind the work done here at Tom Wood Lexus. Good communication. Using Tom Wood Lexus for servicing my Land Cruiser will be the basis for future vehicle purchases when deciding between Honda & Toyota as I am not a luxury car person. I just need good service that for whatever reason, Tom Wood Toyota and Butler Toyota could not provide. More

The main reason to go to this dealership simply put is the service department and the service manager, Alex Gardiner. They’re friendly and responsive and it is well run. the service department and the service manager, Alex Gardiner. They’re friendly and responsive and it is well run. More

From start to finish, the entire visit was fantastic. Mike Word handled the paperwork efficiently and Steve Card was a knowledgeable trainer. Excellent car-buying experience! Mike Word handled the paperwork efficiently and Steve Card was a knowledgeable trainer. Excellent car-buying experience! More

Shannon was great and professional about car service told me how long it would take offer me loaner car if l needed told me what needed to done and the price on paper to go with it. me how long it would take offer me loaner car if l needed told me what needed to done and the price on paper to go with it. More

Scheduled Service and fan Repair This was an excellent visit with fan parts ordered. Oil change and other required checks including tire rotation. It was done quickly while I waited This was an excellent visit with fan parts ordered. Oil change and other required checks including tire rotation. It was done quickly while I waited. Alex was great as usual. More

Again, this is like a broken record. LolThey do have a Again, this is like a broken record. Lol They do have a great service. I don’t have to drive on the north side of Indianapolis to get my Lexus serv Again, this is like a broken record. Lol They do have a great service. I don’t have to drive on the north side of Indianapolis to get my Lexus serviced. They travel over 30 miles to pick up my car, and leave a loaner, without charge. I plan to buy another Lexus with them. More

Routine 30,000 maintenance review made an appointment, greeted when I arrived, outlined service requested. The vehicle was ready in about two hours, and they called me when ready. Pi made an appointment, greeted when I arrived, outlined service requested. The vehicle was ready in about two hours, and they called me when ready. Picked it up, reviewed service with the tech and found they had washed the vehicle for me, nice touch. More