Tom Wood Lexus

The main reason to go to this dealership simply put is the service department and the service manager, Alex Gardiner. They’re friendly and responsive and it is well run. the service department and the service manager, Alex Gardiner. They’re friendly and responsive and it is well run. More

From start to finish, the entire visit was fantastic. Mike Word handled the paperwork efficiently and Steve Card was a knowledgeable trainer. Excellent car-buying experience! Mike Word handled the paperwork efficiently and Steve Card was a knowledgeable trainer. Excellent car-buying experience! More

Shannon was great and professional about car service told me how long it would take offer me loaner car if l needed told me what needed to done and the price on paper to go with it. me how long it would take offer me loaner car if l needed told me what needed to done and the price on paper to go with it. More

Scheduled Service and fan Repair This was an excellent visit with fan parts ordered. Oil change and other required checks including tire rotation. It was done quickly while I waited This was an excellent visit with fan parts ordered. Oil change and other required checks including tire rotation. It was done quickly while I waited. Alex was great as usual. More

Again, this is like a broken record. LolThey do have a Again, this is like a broken record. Lol They do have a great service. I don’t have to drive on the north side of Indianapolis to get my Lexus serv Again, this is like a broken record. Lol They do have a great service. I don’t have to drive on the north side of Indianapolis to get my Lexus serviced. They travel over 30 miles to pick up my car, and leave a loaner, without charge. I plan to buy another Lexus with them. More

Routine 30,000 maintenance review made an appointment, greeted when I arrived, outlined service requested. The vehicle was ready in about two hours, and they called me when ready. Pi made an appointment, greeted when I arrived, outlined service requested. The vehicle was ready in about two hours, and they called me when ready. Picked it up, reviewed service with the tech and found they had washed the vehicle for me, nice touch. More

Work had to be done at our home and they did a superb job. Arrived in less than 30 minutes! Very impressive! Kyle was very efficient. job. Arrived in less than 30 minutes! Very impressive! Kyle was very efficient. More

Long time Tom Wood customer. Work is always explained and costs are clearly outlined. Service techs never suggest unnecessary work. 2004 LS430 has 200K miles and runs like the day I purchased it. and costs are clearly outlined. Service techs never suggest unnecessary work. 2004 LS430 has 200K miles and runs like the day I purchased it. More

We were helped immediately and frequently updated on the progress of the service requested. Cody Shuler the customer representative was very knowledgeable and explained everything to us. progress of the service requested. Cody Shuler the customer representative was very knowledgeable and explained everything to us. More

I will always be a proud Lexus owner! Their service dept is second to none. They are always very professional and never have I experienced anybody with a bad attitude. Keep up the good wrk. is second to none. They are always very professional and never have I experienced anybody with a bad attitude. Keep up the good wrk. More