Tom Wood Lexus

Excellent from day one. They drove the car to my house to look at and drive. Solid process from start to finish. Very pleased and confident I made the correct decision. look at and drive. Solid process from start to finish. Very pleased and confident I made the correct decision. More

Perfect experience. My 30,000 mi service was completed quickly and Cody was a “10”. He kept us informed and responded to my husband’s questions left on vm in a timely fashion. Such a great representatio quickly and Cody was a “10”. He kept us informed and responded to my husband’s questions left on vm in a timely fashion. Such a great representation of your service dept. More

Very friendly and professional but expensive. Found multiple items to recommend at additional cost. Hard sell, but I opted not to proveed. Was charged two diagnostic fees which could not have required multiple items to recommend at additional cost. Hard sell, but I opted not to proveed. Was charged two diagnostic fees which could not have required a total of 15 minutes. More

I had my Lexus RX350 in for the 10K mileService! Dakota I had my Lexus RX350 in for the 10K mile Service! Dakota in the Service area was very informed and helpful In meeting my scheduling requirements to I had my Lexus RX350 in for the 10K mile Service! Dakota in the Service area was very informed and helpful In meeting my scheduling requirements to pick up and deliver the car! Scottie delivered and picked the car and was also very professional And courteous! More

I took my car for 15,000 mile routine service and safety recall. Cody was my contact representative and was so professional and kind from start to finish. He even went outside and brought my car inside so I recall. Cody was my contact representative and was so professional and kind from start to finish. He even went outside and brought my car inside so I didn’t have to go out in the rain. He is an asset to Tom Wood Lexus!!! More

Great service, received a loaner car which was great, service was done on time and with details on what was done! Service people were very nice and with Covid 19 everyone was wearing protective masks service was done on time and with details on what was done! Service people were very nice and with Covid 19 everyone was wearing protective masks More

Very professional did not waste time let me know exactly what was going to happen and how long it would take everything happened as they laid it out what was going to happen and how long it would take everything happened as they laid it out More

For the first time I used the Tom Wood pick up service and it was outstanding. In the past I would drive to indpls for my service but given the conditions today I though I would try it. If you don’t fee and it was outstanding. In the past I would drive to indpls for my service but given the conditions today I though I would try it. If you don’t feel safe taking your vehicle in use the pick up service. More

Our first experience with Lexus was one we were definitely pleased with! Jacelyn sorry if misspelled, was an absolute plus to us! Very informative, very personable, very patient. Very happy with t definitely pleased with! Jacelyn sorry if misspelled, was an absolute plus to us! Very informative, very personable, very patient. Very happy with the outcome. More

First visit - took my Toyota Land Cruiser there in hopes of better service than Tom Wood Toyota. I talked to Dakota and Shannan. They seem professional and helpful. I feel like they will stand behind the of better service than Tom Wood Toyota. I talked to Dakota and Shannan. They seem professional and helpful. I feel like they will stand behind the work done here at Tom Wood Lexus. Good communication. Using Tom Wood Lexus for servicing my Land Cruiser will be the basis for future vehicle purchases when deciding between Honda & Toyota as I am not a luxury car person. I just need good service that for whatever reason, Tom Wood Toyota and Butler Toyota could not provide. More