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Tom Wood Lexus

Indianapolis, IN

4.9
1,189 Reviews

4610 E 96th St

Indianapolis, IN

46240

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1,189 Reviews of Tom Wood Lexus

June 11, 2020

Ms Bussell is a friendly , knowledgeable, and patient professional. She spent a lot of time with us and helped us select the right car for us. More

by Jeanne
Recommend Dealer
Yes
Employees Worked With
Jacelyn Bussell
Jun 11, 2020 -

Tom Wood Lexus responded

Thank you for taking a moment to review Tom Wood Lexus, Jeanne. Our team is proud to have earned your business!

June 09, 2020

Tom Wood Lexus ROCK 🎸. The service was awesome and car wash was the BEST! Kudos to the technicians in the service department. Always Stays Safes!! More

by Birds of a Feather 🐦
Recommend Dealer
Yes
Employees Worked With
Greg
Jun 10, 2020 -

Tom Wood Lexus responded

Thank you for taking the time to leave us such a great review! Our team is grateful to have your support and we look forward to your next service visit to Tom Wood Lexus!

June 06, 2020

From beginning to my drive away. My salesman was outstanding and honest. The Tom Wood team exceeded our expectations in every way. Thanks Tom Wood. More

by roger.fisher
Recommend Dealer
Yes
Employees Worked With
Steve - IT guy 5stars!!!, Alicia Crutcher, Ryan Garland
Jun 08, 2020 -

Tom Wood Lexus responded

Roger, thank you for the review! Providing our customers with outstanding service is always the goal at Tom Wood Lexus, and we are glad that we made it happen for you. We hope to see you again sometime!

June 05, 2020

They have a great service department - especially Greg who always goes above & beyond! He is My “go-to” guy and he is just the BEST! More

by Peggy
Recommend Dealer
Yes
Employees Worked With
Greg Bushe
Jun 08, 2020 -

Tom Wood Lexus responded

Hi Peggy, thank you for doing business at Tom Wood Lexus! Our team member, Greg, will be especially appreciative of your feedback. See you next time!

June 04, 2020

2 Lexus’s for service. Great service department. Could use some help with their Covid precautions though. Otherwise, have always been happy with this dealership. Greg Busche is the best. More

by No name
Recommend Dealer
Yes
Employees Worked With
Greg Busche
Jun 04, 2020 -

Tom Wood Lexus responded

Thank you for taking the time to review Tom Wood Lexus. Customer feedback means everything to us so we appreciate you taking the time to share.

June 04, 2020

Michael Word was the absolute greatest! He was truthful, thorough and extremely helpful. I could not have asked for a better experience! I’ll be back More

by jomjeffe
Recommend Dealer
Yes
Employees Worked With
Mike Word
Jun 04, 2020 -

Tom Wood Lexus responded

Thank you for the 5-star review! Michael is an excellent member of our team at Tom Wood Lexus, and I will certainly let him know that you appreciate his help!

June 03, 2020

I loved working with Brie for the purchase of a RX. She was extremely thorough and very personable! I look forward to working with her in the future. It was a pleasurable experience! More

by janicedpaul
Recommend Dealer
Yes
Employees Worked With
Brie 5 stars
Jun 03, 2020 -

Tom Wood Lexus responded

Thank you for the 5-star review! We are so glad you enjoyed working with Brie and our team at Tom Wood Lexus. We hope that you continue to enjoy your newly purchased Lexus RX!

June 02, 2020

Always pleasant and helpful. Honest with what work needs to be done on my vehicle. Also receptionist was helpful when I called about my jacket I left in the waiting area. She had it labeled with my name wh More

by bhelton
Recommend Dealer
Yes
Employees Worked With
Shannon in service and the receptionist
Jun 03, 2020 -

Tom Wood Lexus responded

Thank you for the 5-star review! We couldn't be happier to hear that our team provided the pleasant and helpful service we strive for at Tom Wood Lexus. We're glad that we got your jacket returned to you - and we hope to see you again sometime!

June 02, 2020

Jacelyn saved the day for Tom Wood Lexus. Very frustrating until she took over. She followed up on everything to be sure I had all of the information I needed. More

by Brenda_horner_259
Recommend Dealer
Yes
Employees Worked With
Katelyn Stahl
Jun 02, 2020 -

Tom Wood Lexus responded

Thank you for the five stars! We couldn't be happier to hear that Jacelyn provided the excellent service we strive for at Tom Wood Lexus. We will certainly let her know that you appreciate her help!

June 02, 2020

We had a wonderful experience, Tom Wood Lexus IS amazing. The salesman found us a used NX with all of the features we were hoping for. More

by Lindsey Stoughton
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Jun 02, 2020 -

Tom Wood Lexus responded

Lindsey - Congratulations on your new-to-you Lexus NX! We are thrilled to hear that you had a positive experience working with our Tom Wood Lexus team. Thank you for the wonderful review!

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