Tom Wood Lexus

Michael Word was the absolute greatest! He was truthful, thorough and extremely helpful. I could not have asked for a better experience! I’ll be back thorough and extremely helpful. I could not have asked for a better experience! I’ll be back More

I loved working with Brie for the purchase of a RX. She was extremely thorough and very personable! I look forward to working with her in the future. It was a pleasurable experience! was extremely thorough and very personable! I look forward to working with her in the future. It was a pleasurable experience! More

Always pleasant and helpful. Honest with what work needs to be done on my vehicle. Also receptionist was helpful when I called about my jacket I left in the waiting area. She had it labeled with my name wh to be done on my vehicle. Also receptionist was helpful when I called about my jacket I left in the waiting area. She had it labeled with my name when I returned to pick it up More

Jacelyn saved the day for Tom Wood Lexus. Very frustrating until she took over. She followed up on everything to be sure I had all of the information I needed. frustrating until she took over. She followed up on everything to be sure I had all of the information I needed. More

We had a wonderful experience, Tom Wood Lexus IS amazing. The salesman found us a used NX with all of the features we were hoping for. The salesman found us a used NX with all of the features we were hoping for. More

Great dealer and all service people are top notch. Can trust them always. Never hav to wait. Always keep me advised on the status of my vehicle trust them always. Never hav to wait. Always keep me advised on the status of my vehicle More

Our consultant is Shanan Jackson-Willis at Tom Wood Lexus. She is very professional. She always returns my calls and get our vehicles in for service. Thank you Lexus. She is very professional. She always returns my calls and get our vehicles in for service. Thank you More

Drop off was exceptionally easy and quick. The loaner car program is exceptional. Pick up was exceptional. My only complaint is that the loaner vehicle’s interior did not appear to be clean. There was some program is exceptional. Pick up was exceptional. My only complaint is that the loaner vehicle’s interior did not appear to be clean. There was some sort of brownish, dried crusty substance on the console and especially on the back of the steering wheel. That was a bit disturbing considering COVID concerns. More

Shanan handles her business in a highly professional, helpful & pleasant manner. I’m not well versed in mechanical knowledge so when situations arise I need a little more explanation than the average per helpful & pleasant manner. I’m not well versed in mechanical knowledge so when situations arise I need a little more explanation than the average person. Working with Shanan is a pleasure & I feel well cared for and in good hands. More

Waited two hours. Brought me keys and car. Wrong car and mine was not worked on! Had to wait another two hours! No tech staff mine was not worked on! Had to wait another two hours! No tech staff More