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Tom Wood Lexus
Indianapolis, IN
1,174 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,174 Reviews of Tom Wood Lexus
December 22, 2020
Zach Soutendijk provided me with one of the best purchasing experiences I've ever had! It was so nice to go into a dealership and never feel like I was being taken advantage of. He explained everyth purchasing experiences I've ever had! It was so nice to go into a dealership and never feel like I was being taken advantage of. He explained everything very clearly, and I left with a better understanding of the entire process. I will be recommending Zach to anyone that needs a new car! More
by 17RX350
Employees Worked With
Zachary Soutendijk
December 19, 2020
Staff was courteous and professional. They explained and resolved the issues. A clean loaner car was provided as promised. I am pleased with their services. resolved the issues. A clean loaner car was provided as promised. I am pleased with their services. More
by Vsarin
Employees Worked With
Sam
December 16, 2020
Our recent vehicle purchase from Tom Wood Lexus was exactly what we were looking for....professional, efficient and enjoyable! Thanks to the entire Tom Wood team! exactly what we were looking for....professional, efficient and enjoyable! Thanks to the entire Tom Wood team! More
by LD
Employees Worked With
Zachary Soutendijk
December 13, 2020
Service was prompt as usual Personnel are professional Service was prompt as usual Personnel are professional and friendly Service area clean and waiting area comfortable I highly recommend Tom Wood Le Service was prompt as usual Personnel are professional and friendly Service area clean and waiting area comfortable I highly recommend Tom Wood Lexus for service More
by Gteatgrandma
Employees Worked With
Service
December 11, 2020
Tom Wood Lexus IS the best. I always feel I am being treated fairly. All reps have been friendly and helpful. Sometimes it seems they are a bit pricey but I understand it is a luxury dealership. Bet treated fairly. All reps have been friendly and helpful. Sometimes it seems they are a bit pricey but I understand it is a luxury dealership. Betty Wills has been great to work with. More
by Jane Barto
Employees Worked With
Betty Wills
December 09, 2020
Dakota did a great job explained everything. Got me set up with a loaner car and kept me updated through out the whole process. Very happy. up with a loaner car and kept me updated through out the whole process. Very happy. More
by Davidh
Employees Worked With
Brooke Bell, Meredith Clason
December 05, 2020
Car was serviced quickly and was presented back cleaned and vacuumed. Customer service was good and leaner vehicle was nice. The service was reasonably priced and vacuumed. Customer service was good and leaner vehicle was nice. The service was reasonably priced More
by SH
Employees Worked With
Travis Keller
November 26, 2020
Excellent experience from our first visit until we drove off. Everyone was extremely professional. Excellent environment. I wish I wasn’t limited to 25 words. off. Everyone was extremely professional. Excellent environment. I wish I wasn’t limited to 25 words. More
by lawrence.gresh.jr
Employees Worked With
Brie - excellent, Steve-in technology- excellent , Zachary Soutendijk
November 26, 2020
Tom wood Lexus made our buying experience very easy and quick. We love our new SUV! Michael and Derrick were a pleasure to work with. Also Steve Card did a great job explaining the inside features of the c quick. We love our new SUV! Michael and Derrick were a pleasure to work with. Also Steve Card did a great job explaining the inside features of the car. Thank you! More
by bethachen
Employees Worked With
Steve Card, Derrick? ( in training), Mike Word
