Tom Wood Lexus

Tom Wood Lexus - Always efficient, professional environment and team that addresses your needs and you know your getting best service options and quality work to your vehicle environment and team that addresses your needs and you know your getting best service options and quality work to your vehicle More

Service representative was polite, courteous and the service dept. replaced my battery which had a 5-yr warranty after being in use fir 3 yrs. service dept. replaced my battery which had a 5-yr warranty after being in use fir 3 yrs. More

Well done. Very efficient and service was done and completed promptly. Communication with service manager was excellent. Will bring back vehicle for further service when needed. completed promptly. Communication with service manager was excellent. Will bring back vehicle for further service when needed. More

Overall, TW Lexus was great to work with. No sales pressure and I was given good value for my trade-in. Zach made the experience effortless - this is the way to buy a car! - Joe J., Indianapolis pressure and I was given good value for my trade-in. Zach made the experience effortless - this is the way to buy a car! - Joe J., Indianapolis, IN More

This is the third Certified Pre-Owned Lexus I’ve bought here. Our Sales associate,Zach, was a pleasure to work with, a true professional. here. Our Sales associate,Zach, was a pleasure to work with, a true professional. More

My service rep was Dakota. He was very professional and took the time to answer all my questions. A very good rep for Tom Wood Lexus took the time to answer all my questions. A very good rep for Tom Wood Lexus More

At a time when customer service is greatly lacking, Tom Wood stands out proving great customer service and no pressure buying process. We are a repeat buyer and Tom Wood consistently delivers. Wood stands out proving great customer service and no pressure buying process. We are a repeat buyer and Tom Wood consistently delivers. More

My experience was 100 percent positive. Our salesperson was a treasure. We returned a leased car and drove off with another-our FIFTH Lexus-with amazing efficiency. was a treasure. We returned a leased car and drove off with another-our FIFTH Lexus-with amazing efficiency. More

For just a basic oil change and tire rotation it was extremely expensive. Even if you include the multi point inspection it is much cheaper elsewhere. Also, it should not take 2 1/2 hours to complete. extremely expensive. Even if you include the multi point inspection it is much cheaper elsewhere. Also, it should not take 2 1/2 hours to complete. Additionally, the process of getting a loaner was awkward when dropping my car off and when we picked up it was like a Chinese fire drill. Only one experience but was not impressed. More

Corey was an excellent salesman. He made the transaction very easy and seamless. He has been there for over 5 years and is probably one of the best sales people to work with. very easy and seamless. He has been there for over 5 years and is probably one of the best sales people to work with. More