Tom Wood Lexus

Personal and friendly service from the first time we walked in until we finished our purchase. The receptionist was extremely pleasant and very helpful. Good experience all around. walked in until we finished our purchase. The receptionist was extremely pleasant and very helpful. Good experience all around. More

Always 5 star customer service from Tom Wood Lexus! And being out of town customers they always provide a loaner. Always receive excellent customer service from beginning to end of appointment! Thank you! being out of town customers they always provide a loaner. Always receive excellent customer service from beginning to end of appointment! Thank you! More

They make the service process so easy! And Greg is the absolute best ! They make you want to buy another Lexus. so grateful fir the experience. absolute best ! They make you want to buy another Lexus. so grateful fir the experience. More

Great service! The text service to make the spot was easy and efficient. The service people were great. There is a rattle in the dash and they said they didn’t hear it. Since it is so persistent, I question and efficient. The service people were great. There is a rattle in the dash and they said they didn’t hear it. Since it is so persistent, I question how hard they tried. Otherwise, great experience. More

Efficient and thorough...another great experience at Tom Wood Lexus. Cody was friendly and followed up as promised. Loaner car was clean and full of gas. Wood Lexus. Cody was friendly and followed up as promised. Loaner car was clean and full of gas. More

As always, a Tom Wood dealership delivers a “total” experience. From initial phone conversation to driving off the lot! I hadn’t purchased a new car in 5 years so lots of changes in “the buying e experience. From initial phone conversation to driving off the lot! I hadn’t purchased a new car in 5 years so lots of changes in “the buying experience” because if industry adaptations to new environments. Biggest one being technology’s influence on buyer “information accessibility The price “is the price”. So now car buying has become “less of the haggling” and more of “does it fit the buyer budget?” I think I like it. More

I needed a diagnostic check on my Lexus. A loaner car was offered but I chose to wait in one of the beautiful lounges. Alex informed me what was wrong with my car, how much it would cost to repair and nego offered but I chose to wait in one of the beautiful lounges. Alex informed me what was wrong with my car, how much it would cost to repair and negotiated a discount with his manager. He could not have been more helpful or friendly. This dealership makes even bad news tolerable. Would highly recommend. More

I called on my way back to town to see if I Could get my oil changed. They were able to work me in at 3:30. The timing was just perfect. When I got there the service advisor offered to do a complete 70,000 oil changed. They were able to work me in at 3:30. The timing was just perfect. When I got there the service advisor offered to do a complete 70,000 mile inspection. He came back To say that my rotors needed to be serviced and brake pads needed to be installed. And that they could get it done while I waited. I was astonished frankly. So imagine my delight when all of the scheduled service was completed even ahead of time. It saved me a trip to the dealership. What is even more meaningful is that I had called only three hours earlier to get my oil changed. They worked me in fir the entirety of my service, pretty darned impressive. More

We always have our vehicles serviced at TomWood Lexus. They always provide professional service. We like the pick up and delivery service. We thank the staff for their hard work during the pandemic. They always provide professional service. We like the pick up and delivery service. We thank the staff for their hard work during the pandemic. More

Alex and all the staff were great. Car was cleaned and everyone exceeded expectations. We will be back. Thanks again for all our needs being met everyone exceeded expectations. We will be back. Thanks again for all our needs being met More