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Tom Wood Lexus
Indianapolis, IN
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1,174 Reviews of Tom Wood Lexus
Everything was done on-time. From the drop off and the loaner car waiting, to my service being finished. Additionally, their customer service was great, especially from Dakota. I felt the environment was loaner car waiting, to my service being finished. Additionally, their customer service was great, especially from Dakota. I felt the environment was safe and no one tried to sell me in additional services, but made me aware of suggestions. Much better experiences than years ago. More
Attentive And efficient They did a great job of staying in contact with me, presenting me with options aligned with what I needed. Fast response with the financing options. I made the entire process smooth in contact with me, presenting me with options aligned with what I needed. Fast response with the financing options. I made the entire process smooth. More
Great friendly place would recommend , while waiting on Car to get service. The people were very friendly telling me where The snacks and drinks were located. Also asked if I wanted to use one of their c Car to get service. The people were very friendly telling me where The snacks and drinks were located. Also asked if I wanted to use one of their cars while I was waiting on my car to get done More
Quick and efficient service and excellent customer relations. Dakota is a people person they pays attention to details. Being a Lexus customer for over 25 years would never have my vehicles derived an relations. Dakota is a people person they pays attention to details. Being a Lexus customer for over 25 years would never have my vehicles derived anywhere else. I know they stand by their name. More
Tom Wood Lexus is a real game changer in the car buying experience. We purchased from out of state. Katelyn was in constant communication answering any questions we had and helping us get all the paperwo experience. We purchased from out of state. Katelyn was in constant communication answering any questions we had and helping us get all the paperwork squared away quickly. We drove up from Oklahoma and she came in on her day off to help us finalize the deal. Again, a great experience. The dealership is welcoming and friendly and the young lady at the front was incredibly helpful and pleasant. We love our car, know we got a great deal and highly recommend Tom Wood Lexus no matter where you live. More
Excellent service consultant and serviceCody Shuler Excellent service consultant and service Cody Shuler service consultant was very helpful. Everything was as transperant as promised.I would recommen Excellent service consultant and service Cody Shuler service consultant was very helpful. Everything was as transperant as promised.I would recommend this place to everybody More
Very professional employees. Elegant facility. Very helpful staff. Not the best trade in offer I received and 2% off MSRP is nothing! Could do better on pricing. helpful staff. Not the best trade in offer I received and 2% off MSRP is nothing! Could do better on pricing. More
Tom Wood Lexus was absolutely wonderful to work with. I would highly recommend them. The valet service was so friendly & accommodating. Very pleased with them. would highly recommend them. The valet service was so friendly & accommodating. Very pleased with them. More
The reps and technicians at Tom Wood Lexus are always respectful, professional, and efficient when servicing our vehicle. I would highly recommend them, especially to anyone owning a Lexus. respectful, professional, and efficient when servicing our vehicle. I would highly recommend them, especially to anyone owning a Lexus. More
Had a great experience at Tom Wood Lexus during my recent used car purchase. They were very busy on a Saturday morning but Betty asked other Sales Members to support me while she juggled multiple clients. used car purchase. They were very busy on a Saturday morning but Betty asked other Sales Members to support me while she juggled multiple clients. More