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Tom Wood Lexus

Indianapolis, IN

4.9
1,169 Reviews
Call Dealership (317) 580-6888
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4610 E 96th St

Indianapolis, IN

46240

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1,169 Reviews of Tom Wood Lexus

May 07, 2022

As always completely professional, explained in detail what I needed to do. Perfect 🤩 100% recommended More

by Kittymow008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Crutcher, Betty Wills, James Gamble, Zachary Soutendijk, Katelyn Stahl, Corey Thingelstad, Mike Word, Brooke Bell, Michael Smith, Ryan Garland
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May 09, 2022 -

Tom Wood Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Tom Wood Lexus team. Drive safely, and we hope to see you back again down the road!

May 06, 2022

Good communication and suggestions from Sam. Appreciate the help. Also the service is very fast. More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
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May 09, 2022 -

Tom Wood Lexus responded

James, your confidence in Sam and the team means a lot to us! Thank you for choosing Tom Wood Lexus and for sharing your support. We look forward to the next opportunity to assist you!

May 02, 2022

Everything was handled professionally & I and timely, and I am completely satisfied and would return. More

by zigsamdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCann
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May 02, 2022 -

Tom Wood Lexus responded

Thanks for leaving Tom Wood Lexus a five-star review! We are glad you are satisfied with your experience, and your services were completed up to our high standards. It is great to have you as a happy customer. Until next time!

May 01, 2022

Everyone at this dealership was very courteous and helpful!! My salesman Scott Dawson was so efficient and knowledgeable. He made the purchase of my Lexus quick and easy. I felt as if we made frien More

by Jssmith99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Dawson, Zachary Soutendijk
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May 02, 2022 -

Tom Wood Lexus responded

Thank you for taking the time to review us! We strive to deliver a seamless and straightforward purchase experience, and it means a lot to hear that this was reflected in your time working with Scott. We will be sure to pass on the kind feedback to him. Drive safely in your new vehicle, and we hope to see you back again at Tom Wood Lexus!

April 28, 2022

Staff is always pleasant & the waiting area is inviting & comfortable. The service team will also work with you on options for transportation if you don’t plan to wait. More

by jschipp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg B
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Apr 28, 2022 -

Tom Wood Lexus responded

We strive to make the service experience easy and efficient for our guests and it is gratifying to hear that we hit the mark! Thank you for giving Tom Wood Lexus your business and for stopping by to share your support. Drive safely until we see you again!

April 26, 2022

Very consistent on service and pricing and wait time is very short depending on service needed. More

by V H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota
Report | Print
Apr 26, 2022 -

Tom Wood Lexus responded

Thank you for your five stars! We are delighted to hear that you can trust our team to provide timely, excellent service. Hope to see you at your next visit to Tom Wood Lexus!

April 22, 2022

Greg was extremely helpful and even drove me to my destination when I discovered I had left my drivers license at home and couldn’t get a loaner vehicle. More

by Mary Beth Servie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Busche
Report | Print
Apr 22, 2022 -

Tom Wood Lexus responded

Mary Beth - Thank you for stopping by to post a review! We love to hear that Greg provided accommodating service to make sure you were taken care of. Have a wonderful weekend! - Tom Wood Lexus team

April 22, 2022

Kevin was knowledgeable helpful, listened well, looked up cost first, included any price change and made sure to talk to me first. I would recommend Lexus for sure especially Kevin and or Shannon More

by Baravindra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin at service
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Apr 22, 2022 -

Tom Wood Lexus responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful experience working with Kevin, Shannon, and the Tom Wood Lexus team. Drive safely, and we hope to see you back again down the road!

April 22, 2022

Took my car in for a road worthy check up, all was great, thanks Shanan Jackson! More

by marilyn.allison
Recommend Dealer
Yes
Employees Worked With
Jackson, Shanan
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Apr 22, 2022 -

Tom Wood Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Shanan and the Tom Wood Lexus team. Drive safely, and we hope to see you back again down the road!

April 20, 2022

Everyone there is professional and they get me in an out as quickly as possible for routine maintenance. More

by Indy Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dilk
Report | Print
Apr 20, 2022 -

Tom Wood Lexus responded

We are thrilled that our team could provide such efficient, top-notch service! Thank you for choosing Tom Wood Lexus and for sharing your feedback. Drive safely until we see you next!

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