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Tom Wood Lexus

Indianapolis, IN

4.9
1,168 Reviews
Call Dealership (317) 580-6888
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4610 E 96th St

Indianapolis, IN

46240

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1,168 Reviews of Tom Wood Lexus

August 24, 2022

Excellent…had no appmnt but trouble with some tire problem and Sam, one of the Service Mgrs, was excellent…my usual Service Mgr, Greg B,was not in yda. Sam took the problem and was very through, carin More

by nancyt420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in service dept
Report | Print
Aug 25, 2022 -

Tom Wood Lexus responded

Thank you for the great review, Nancy! We are so glad to hear that you had a successful service experience working with Sam and the Tom Wood Lexus team. Drive safely, and we hope to see you back again down the road!

Aug 26, 2022 -

nancyt420 responded

You will…thank you for your help

August 20, 2022

Excellent service Delivery ,Nice and accommodating staff,it’s a place to be for Al good service More

by clement
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Aug 22, 2022 -

Tom Wood Lexus responded

We are grateful to have earned your business and your five-star review! Thank you for choosing Tom Wood Lexus and for sharing your experience with our team. We wish you many safe and happy miles ahead!

August 19, 2022

Cris in the service department went above and beyond in helping me yesterday. He an awesome employee. More

by Abayna4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris
Report | Print
Aug 19, 2022 -

Tom Wood Lexus responded

We are thrilled to hear our team went above and beyond to ensure your visit was a total success. Thank you from all of us at Tom Wood Lexus!

August 18, 2022

Cody Shuler was very helpful. Explained what needed to be done & he saw that all was completed More

by mburris001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody shuler
Report | Print
Aug 19, 2022 -

Tom Wood Lexus responded

Thank you for the five-star rating and kind words for Cody! We appreciate your business here at Tom Wood Lexus. See you down the road!

August 17, 2022

Jobs well done good service clean place i will come back and bring more friends More

by Han nguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin dilk
Report | Print
Aug 18, 2022 -

Tom Wood Lexus responded

Reviews like this are what we love to see, Han! We're delighted we could welcome you with quality service and clean facilities. We look forward to working with you again at Tom Wood Lexus!

August 14, 2022

Excellent timely service with great expertise and very personable personnel! highly recommend their superb service department! More

by sk.hallam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Voivodas
Report | Print
Aug 15, 2022 -

Tom Wood Lexus responded

It's wonderful to hear you left Tom Wood Lexus totally satisfied with the service you received as this is what we strive for! Thank you for the 5-stars!

August 12, 2022

Friendly, direct, & concerned to provide good service. Keep you updated on progress of the vehicle. More

by danburke60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Busche
Report | Print
Aug 13, 2022 -

Tom Wood Lexus responded

This is what we love to see! Thanks for taking the time to leave Tom Wood Lexus a great review. Drive safely!

August 11, 2022

Great experience and a quick and efficient turnaround from our commitment to purchase the RX 350 to taking it off the lot. Mike our sales consultant was very good throughout the process. More

by Mjsmitty13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Soutendijk, Mike Word
Report | Print
Aug 12, 2022 -

Tom Wood Lexus responded

Thank you for the 5-stars! All of us at Tom Wood Lexus are elated to hear Mike and the team made your purchasing process a breeze. Enjoy your new Lexus RX 350!

Aug 12, 2022 -

Mjsmitty13 responded

👍👍👍

August 08, 2022

Professional and efficient describes the people I worked with at Tom Wood. Kept me informed all through the work. More

by clb6919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 08, 2022 -

Tom Wood Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Tom Wood Lexus team. Drive safely, and we hope to see you back!

August 05, 2022

Mike and team were very professional and personable. Mike estimated the service would be completed at 4:30 and it was. More

by Glwms45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCann
Report | Print
Aug 05, 2022 -

Tom Wood Lexus responded

Thanks for the five-star review for Tom Wood Lexus! We are glad that Mike delivered prompt, professional service. Safe travels!

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